Removal guides
Disk Helper
Disk Helper
Disk Helper removal information
This program pretends to scan your computer for HDD, ram and security errors. After the fake scan this software will state that your computer has errors and that you need to purchase a full version of the software that it could remove them. Don't buy this program, Disk Helper is a scam. You should remove this rogue program from your computer as soon as possible. This fake computer optimizer is programed by Internet criminals who created this program to trick you into purchasing it's full version. Most commonly such fake programs are distributed using Trojans which uses security vulnerabilities in users computer to install Disk Helper.
When installed on your computer this bogus program will imitate a system check-up and will state that there are some critical errors regarding your computer's RAM memory and HDD. These statements are made to scare you into believing that you could loose the information that is stored on your computer.
Screenshot of fake computer optimizer "Disk Helper":

You shouldn't be impressed by the professional looks of this program, it's a useless software that imitates all it's processes. While analyzing this program we couldn't find a legitimate scan engine which should be used to determine if there are any errors with your computer hardware so this just adds to the fact that Disk Helper is a fake program which should be eliminated from your machine. Needless to say that the waring messages stating that there are bad sectors in your HDD are also false, they are generated and is shown to further scare you into thinking that you may loose your precious information. You shouldn't even consider buying a licence for Disk Helper in order to fix the issues with your PC, you will send your money to Cyber criminals and your computer will still be infected, the right way to act in this situation is to remove Disk Helper from your computer. Use the removal information to get rid of this program.
Fake warning messages generated by Disk Helper:
"Requested registry access is not allowed. Registry defragmentation required Read time of hard drive clusters less than 500 ms 32% of HDD space is unreadable Bad sectors on hard drive or damaged file allocation table GPU RAM temperature is critically high. Urgent RAM memory optimization is required to prevent system crash Drive C initializing error Ram Temperature is 83 C. Optimization is required for normal operation. Hard drive doesn't respond to system commands Data Safety Problem. System integrity is at risk. Registry Error – Critical Error"
"Critical Error Windows can’t find hard disk space. Hard drive error; Critical Error RAM memory usage is critically high. RAM memory failure; Critical Error!Windows was unable to save all the data for the file [random name]. The data has been lost. This error may be caused by a failure of your computer hardware; Windows detected a hard drive problem. A hard drive error occurred while starting the application"
Disk Helper removal
1. Start your computer in safe mode. Click Start, click Shut down, click Restart, click OK. During your computer starting process press F8 key on your keyboard multiple times until you see Windows Advanced Option menu, then select Safe mode with networking from the list.
2. Open Internet explorer, click Tools and select Internet Options. Select Connections, then click LAN settings, if a Use a proxy server for your LAN is checked, uncheck it and press OK.
3. Press ctrl+alt+del (or ctrl+shift+esc), you will enter your Task Manager. [if this doesn't work try clicking start, selecting "Run" and typing taskmgr] Select "Processes" tab.
4. In your Task Manager search for a process with random letters, select this process and click "end task".
5. After this procedure you should be able to access your desktop. Now you should download a legitimate anti-spyware software to fully remove Disk Optimizer from your computer.
Removal tool for Disk helper spyware
Other tools known to remove Disk Helper:
6. After downloading anti-spyware software. Install, don't forget to update, and run a full system scan. Remove all infections that it finds.
You can try using a retrieved Disk Helper's registration code. Try entering this code 0973467457475070215340537432225. If it works, Disk Helper will be disabled and you will be able to install a legitimate antispyware program to completely remove it from your computer.
Additional information:
Some malicious software modifies browser settings and disables downloads of spyware and virus removing software. If you have problems downloading anti-spyware software with Internet Explorer, try downloading with Chrome, FireFox, Opera, etc.
If you can't access Internet:
Load your computer in safe mode. Click Start, click Shut down, click Restart, click OK. During your computer starting process press F8 key on your keyboard multiple times until you see Windows Advanced Option menu, then select Safe mode with networking from the list.
Start Task manager. Press ctrl+alt+del (or ctrl+shift+esc) and end task the processes of rogue program. ( if after this procedure you can't access any programs press ctrl+alt+del, click File, select New Task, and type explorer.exe then press OK.
Open Internet explorer, click Tools and select Internet Options. Select Connections, then click LAN settings, if a Use a proxy server for your LAN is checked, uncheck it and press OK.
After this procedure you should be able to access Internet. Now you can download anti-spyware software from our "Top spyware removers" section and run a full scan. Download, install and don't forget to update your selected anti-spyware program. Then run a full system scan.
If you are unable to remove Disk Helper, you can use this manual removal instruction. Use it at your own risk. If you don't have strong computer knowledge you could harm your operating system. Use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)
End these Disk Helper processes:
%TempDir%\[random].exe
Remove these Disk Helper registry entries:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[random characters]“
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[random characters].exe”
Delete these Disk Helper files:
%Temp%\[random characters]
%Temp%\[random characters].exe
%Temp%\[random characters].dll
%Temp%\dfrg
%Temp%\dfrgr
%Documents and Settings%\[User_Name]\Desktop\Disk Helper.lnk
%Documents and Settings%\[User_Name]\Start Menu\Programs\Disk Helper
%Documents and Settings%\[User_Name]\Start Menu\Programs\Disk Helper\Disk Helper.lnk
%Documents and Settings%\[User_Name]\Start Menu\Programs\Disk Helper\Uninstall Disk Helper.lnk
General Tips on removing Disk Helper:
*If you can't download anti-spyware software: Click on the download link, when the save dialog opens change the file name (example: when downloading mbam-setup.exe rename it to iexplore.exe).
*If you have installed anti-spyware program but you can't run it: Click Run, type %ProgramFiles% and press Enter. Open folder of your anti-spyware program, search for executable file and rename it. (example: Open Malwarebytes’ Anti-Malware folder, right-click on the main executable file (mbam.exe) then click rename. Rename the mbam.exe file to iexplore.exe, winlogon.exe firefox.exe ...
*If you can't access your anti-spyware software, try creating a new user account:
Click Start -> Settings -> Control panel.
Click User Accounts and create a new account.
Reboot your computer and login using a newly created user account.
*After this procedure you should be able to access your anti-spyware programs. Update and run a full system scan.
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