How to eliminate Windows Pro Solutions?
Windows Pro Solutions is a malicious application which imitates a real security program and displays fake results to trick unsuspecting PC users into purchasing it's licence key. Internet criminals who are responsible for releasing this rogue are using misleading websites which shows fake security warning messages to distribute their bogus software. Most commonly links to such websites which are set up as a distribution source of rogues are posted in social networks.
Other method known to be used in Windows Pro Solution distribution is the usage of your computers security vulnerabilities and installing this fake software without your knowledge using Trojans. When installed on your PC this fake program will pretend to scan your computer for security threats and will come up with a big list of supposedly detected malware. You shouldn't trust Windows Pro Solutions - this program uses generated windows which shows false information to scare you into believing that your computer is infected. If you click "Remove All" button after such imaginary security check-up you will be asked to purchase a full version for Windows Pro Solution in order to remove the found security infections. Don't even consider buying this software, it's a scam created with a sole purpose of tricking you in giving away your money for Cyber criminals. After infiltrating your computer Windows Pro Solution will also modify your operating system's registry keys and will constantly draw your attention to security warning pop-ups which states that you PC is at risk and that you should purchase it's full version to fix all the issues.
Windows Pro Solutions originates from a family of rogues known as "FakeVimes". Cyber criminals who are behind this family are releasing new rogue programs every day. Previous variants of this fake antivirus software which shared the same user interface were named "Windows Sleek Performance", "Windows ProSecurity Scanner", "Windows Advanced User Patch". None of these programs should be trusted. If you have already payed for the full version of Windows Pro Solutions you should contact your credit card company and dispute the charges explaining that you have been tricked into purchasing a fake antivirus program. Use this step-by-step removal guide to eliminate this rogue from your PC.
Windows Pro Solutions shows such fake warning messages:
"Warning! Virus Detected Threat detected: FTP Server Infected file: C:\Windows\System32\dllcache\wmploc.dll"
"Warning! Identity theft attempt Detected Hidden connection IP: 18.104.22.168 Target: Your passwords for sites"
"Error Key-logger activity detected. System information security is at risk. It is recommended to activate protection and run a full system scan"
"Microsoft Security Essentials detected potential threats that might compromise your privacy or damage your computer. You need to clean your computer immediately to prevent the system crash"
Windows Pro Solutions removal:
Before downloading the remover for Windows Pro Solutions click a question mark icon at the top of the main window of this program, choose "Activate Now" and enter this registration code: 0W000-000B0-00T00-E0020 This will enable blocked Windows functions and will make the further removal process much easier, after entering the activation code continue to downloading the spyware remover.
If you can't download or run spyware remover try running registry fix (link below). It enables execution of programs. download registryfix.reg file, double click it, click YES and then OK.
Manual Windows Pro Solutions removal instructions:
Start your computer in safe mode. Click Start, then click Shut down. Select Restart and click OK. During your computer starting process press F8 key on your keyboard multiple times until Windows Advanced Options menu shows up, then select Safe mode with networking from the list and press ENTER.
Now we need to remove proxy settings. Windows Pro Solutions adds a proxy to your Internet connection settings to show various errors when you try to access Internet. To do this, open Internet explorer, click Tools and select Internet Options. Then select the "Connections" tab.
In the "Connections" tab, click LAN settings, if a "Use a proxy server for your LAN" is checked, uncheck it and press OK. Sometimes Windows Pro Solutions could hide this setting from you, and you could see that proxy setting is disabled, while actually it could be enabled, but not shown up in these settings. If a "Use a proxy server for your LAN" is unchecked, It is recommended to check it then un-check it and then click OK.
Download HijackThis and save it on your desktop. Some malicious programs are able to block HijackThis so when you click the download link, in the Save dialog rename HijackThis.exe to iexplore.exe and only then click the Save button. After saving the file on your desktop, double click it. In the main HijackThis window click “Do a system scan only” button. Select these entries (place a tick at the left of the entry):
O4 - HKCU\..\Run: [Inspector] %AppData%\Protector.exe (Protector.exe file may have 3 or more random characters at the end of it's file name like ProtectionGQY.exe)
After selecting required entries, click "Fix Checked" and these entries will be removed. After this procedure you can close HijackThis and proceed to the next removal step.
Download a legitimate anti-spyware software to fully remove Windows Pro Solutions from your computer.
After removing Windows Pro Solutions, you will need to reset your Hosts file. Don't skip this step, this malware modifies your Hosts files, and you will encounter browser redirect problems if malicious entries will not be removed from hosts file.
Hosts file is used to resolve some canonical names of websites to IP addresses. When it is changed, the user may be redirected to malicious site still seeing good URL in address bar. It is very hard to find out if the site is genuine or not, when hosts file is modified. To fix this, please download Microsoft Fix It tool, that restores your hosts file to Windows default. Run this tool when downloaded and follow the on-screen instructions. Download link below:
After doing all these steps your computer should be clean. Windows Pro Solutions will be removed.
Other tools known to remove Windows Pro Solutions:
Some malicious software modifies browser settings and disables downloads of spyware and virus removing software. If you have problems downloading anti-spyware software with Internet Explorer, try downloading with Chrome, FireFox, Opera, etc.
If you can't access Internet:
Load your computer in safe mode. Click Start, click Shut down, click Restart, click OK. During your computer starting process press F8 key on your keyboard multiple times until you see Windows Advanced Option menu, then select Safe mode with networking from the list.
Start Task manager. Press ctrl+alt+del (or ctrl+shift+esc) and end task the processes of rogue program. ( if after this procedure you can't access any programs press ctrl+alt+del, click File, select New Task, and type explorer.exe then press OK.
Open Internet explorer, click Tools and select Internet Options. Select Connections, then click LAN settings, if a Use a proxy server for your LAN is checked, un-check it and press OK.
After this procedure you should be able to access Internet. Now you can download anti-spyware software from our "Top spyware removers" section and run a full scan. Download, install and don't forget to update your selected anti-spyware program. Then run a full system scan.
Manual Windows Pro Solutions removal:
If you were unable to remove Windows Pro Solutions using the steps above, you can use this manual removal instruction. Use it at your own risk. If you don't have strong computer knowledge you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)
End these Windows Pro Solutions processes:
Protector.exe (Protector.exe file may have 3 or more random characters at the end of it's file name like ProtectionGQY.exe)
Remove these Windows Pro Solutions registry entries:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashLogV.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\beagle.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\jedi.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msa.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ntvdm.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\rav7.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\spoler.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vir-help.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\wupdt.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings "WarnOnHTTPSToHTTPRedirect" = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableRegedit" = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableRegistryTools" = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableTaskMgr" = 0
Delete these Windows Pro Solutions files:
%StartMenu%\Programs\Windows Pro Solutions.lnk
%AppData%\Protector.exe (NOTE: this file may have various symbols at the end of it's name. Look for the similar file name pattern and remove it)
%Desktop%\Windows Pro Solutions.lnk
Other tips, that might help remove Windows Pro Solutions
- If you can't download anti-spyware software: Click on the download link, when the save dialog opens change the file name (example: when downloading mbam-setup.exe rename it to iexplore.exe).
- If you have installed anti-spyware program but you can't run it do the following steps:
- Click Run, type %ProgramFiles% and press Enter. Open folder of your anti-spyware program, search for executable file and rename it. (example: Open Malwarebytes’ Anti-Malware folder, right-click on the main executable file (mbam.exe) then click rename. Rename the mbam.exe file to iexplore.exe, winlogon.exe firefox.exe or other known executable file.
- If you can't access your anti-spyware software, try creating a new user account:
Click Start -> Settings -> Control panel.
Click User Accounts and create a new account.
Reboot your computer and log in using a newly created user account.
After this procedure you should be able to access your anti-spyware programs. Update and run a full system scan.