Windows Expert Series

What is Windows Expert Series and how to remove it?

Windows Expert Series is additional fake antivirus program from an ongoing scam campaign. Internet criminals are releasing new fake security scanners daily - their latest rogue software is named Windows Expert Series. This malicious software is identical to it's predecessors which all comes from a rogue family called "FakeVimes". Programs that belongs to this family are categorized as scare-ware because when installed on user's computer they pretend to detect non existent security infections and then forces users to purchase their licence keys in order to eliminate the supposedly detected malware and viruses.

Cyber criminals doesn't bother changing the interface of their malicious programs, all of the bogus programs from "FakeVimes" family looks identical. The misleading strategy that is used to sell unsuspecting PC users a useless license key (ultimate protection) are also left the same - Windows Expert Series performs imaginary security scans and then generates a fake detection list, to further scare PC users fake security warning po-ups are generated. Needless to say that you shouldn't believe the information that is given by Windows Expert Series - it's a scam that should be eliminated from your computer. Don't pay for this program, you will send your money to Cyber criminals and your PC will still be infected. If you have already activated "ultimate" protection for Windows Expert Series you should contact your credit card company and dispute the charges - explain that you have been tricked into purchasing a fake antivirus program.

Previous variants of this rogue software were named Windows Virus Hunter, Windows Web Commander, Windows Interactive Security and over one hundred other. There malicious programs are distributed by Internet criminals who are using misleading websites to install them on user's computers. Most commonly Windows Expert Series is spread using fake online security messages or generated security scans which states that your computer is infected and then asks you to download and install this bogus software to help remove the infections. Apart from this trickery Internet criminals could infiltrate Windows Expert Series to your computer using security vulnerabilities - to avoid such incidents always update your operating system and all of your installed programs, use a legitimate antivirus and antispyware programs. If you have noticed this misleading program on your desktop, don't hesitate - use this removal instructions are eliminate it from your PC.

Windows Expert Series generates such fake warning messages:

"Warning! Virus Detected Threat detected: FTP Server Infected file: C:\Windows\System32\dllcache\wmploc.dll"

"Warning! Identity theft attempt Detected Hidden connection IP: 58.82.12.124 Target: Your passwords for sites"

"Error Key-logger activity detected. System information security is at risk. It is recommended to activate protection and run a full system scan"

"Microsoft Security Essentials detected potential threats that might compromise your privacy or damage your computer. You need to clean your computer immediatly to prevent the system crash"

"Trojan-PSW.Win32.launch Hack Tool:Win32/Welevate.A Adware.Win32.Fraud"

Windows Expert Series removal:

Before downloading the remover for Windows Expert Series click a question mark icon at the top of the main window of this program, choose "Activate Now" and enter this registration code: 0W000-000B0-00T00-E0020 This will enable blocked Windows functions and will make the further removal process much easier, after entering the activation code continue to downloading the spyware remover.

remover for Windows Expert Series

If you can't download or run spyware remover try running registry fix (link below). It enables execution of programs. download registryfix.reg file, double click it, click YES and then OK.

Manual Windows Expert Series removal instructions:

Step 1
Start your computer in safe mode. Click Start, then click Shut down. Select Restart and click OK. During your computer starting process press F8 key on your keyboard multiple times until Windows Advanced Options menu shows up, then select Safe mode with networking from the list and press ENTER.

Step 2

Now we need to remove proxy settings. Windows Expert Series adds a proxy to your Internet connection settings to show various errors when you try to access Internet. To do this, open Internet explorer, click Tools and select Internet Options. Then select the "Connections" tab.

In the "Connections" tab, click LAN settings, if a "Use a proxy server for your LAN" is checked, uncheck it and press OK.

Step 3
Download HijackThis and save it on your desktop. Some malicious programs are able to block HijackThis so when you click the download link, in the Save dialog rename HijackThis.exe to iexplore.exe and only then click the Save button. After saving the file on your desktop, double click it. In the main HijackThis window click “Do a system scan only” button. Select these entries (place a tick at the left of the entry):

O4 - HKCU\..\Run: [Inspector] %AppData%\Protector.exe (Protector.exe file may have 3 or more random characters at the end of it's file name like ProtectionGQY.exe)

After selecting required entries, click "Fix Checked" and these entries will be removed. After this procedure you can close HijackThis and proceed to the next removal step.

Step 4
Download a legitimate anti-spyware software to fully remove Windows Expert Series from your computer.

Step 5
After removing Windows Expert Series, you will need to reset your Hosts file. Don't skip this step, this malware modifies your Hosts files, and you will encounter browser redirect problems if malicious entries will not be removed from hosts file.

Hosts file is used to resolve some canonical names of websites to IP addresses. When it is changed, the user may be redirected to malicious site still seeing good URL in address bar. It is very hard to find out if the site is genuine or not, when hosts file is modified. To fix this, please download Microsoft Fix It tool, that restores your hosts file to Windows default. Run this tool when downloaded and follow the on-screen instructions. Download link below:

Finish
After completing all these steps your computer should be clean.

Other tools known to remove Windows Expert Series:

Some malicious software modifies browser settings and disables downloads of spyware and virus removing software. If you have problems downloading anti-spyware software with Internet Explorer, try downloading with Chrome, FireFox, Opera, etc.

If you can't access Internet:

Load your computer in safe mode. Click Start, click Shut down, click Restart, click OK. During your computer starting process press F8 key on your keyboard multiple times until you see Windows Advanced Option menu, then select Safe mode with networking from the list.

Start Task manager. Press ctrl+alt+del (or ctrl+shift+esc) and end task the processes of rogue program. ( if after this procedure you can't access any programs press ctrl+alt+del, click File, select New Task, and type explorer.exe then press OK.

Open Internet explorer, click Tools and select Internet Options. Select Connections, then click LAN settings, if a Use a proxy server for your LAN is checked, un-check it and press OK.

After this procedure you should be able to access Internet. Now you can download anti-spyware software from our "Top spyware removers" section and run a full scan. Download, install and don't forget to update your selected anti-spyware program. Then run a full system scan.

Manual Windows Expert Series removal:

If you were unable to remove Windows Expert Series using the steps above, you can use this manual removal instruction. Use it at your own risk. If you don't have strong computer knowledge you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)

End these Windows Expert Series processes:

random.exe
Protector.exe (Protector.exe file may have 3 or more random characters at the end of it's file name like ProtectionGQY.exe)

Remove these Windows Expert Series registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashLogV.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\beagle.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\jedi.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msa.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ntvdm.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\rav7.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\spoler.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vir-help.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\wupdt.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings "WarnOnHTTPSToHTTPRedirect" = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableRegedit" = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableRegistryTools" = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableTaskMgr" = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Inspector"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings "net

Delete these Windows Expert Series files:

%StartMenu%\Programs\Windows Expert Series.lnk
%AppData%\Protector.exe (NOTE: this file may have various symbols at the end of it's name. Look for the similar file name pattern and remove it)
%AppData%\result.db
%Desktop%\Windows Expert Series.lnk

Other tips, that might help remove Windows Expert Series

• If you can't download anti-spyware software: Click on the download link, when the save dialog opens change the file name (example: when downloading mbam-setup.exe rename it to iexplore.exe).
• If you have installed anti-spyware program but you can't run it do the following steps:
• Click Run, type %ProgramFiles% and press Enter. Open folder of your anti-spyware program, search for executable file and rename it. (example: Open Malwarebytes’ Anti-Malware folder, right-click on the main executable file (mbam.exe) then click rename. Rename the mbam.exe file to iexplore.exe, winlogon.exe firefox.exe or other known executable file.
• If you can't access your anti-spyware software, try creating a new user account:
  Click Start -> Settings -> Control panel.
  Click User Accounts and create a new account.
  Reboot your computer and log in using a newly created user account.
  After this procedure you should be able to access your anti-spyware programs. Update and run a full system scan.