Cougar Systems Support Center
Written by Tomas Meskauskas
Damage level: High
Cougar Systems Support Center is a malicious website used by Cyber criminals. It is a fake support website to which computer users are redirected if their computers become infected with fake antivirus programs from the WinWebSec family. When creating rogue security programs, cyber criminals attempt to make them appear legitimate by employing devious methods. In this case, they do so by operating under the guise of a 'support website'. In fact, Cougar Systems Support Center is a non existent company with no support services. Furthermore, if you have been redirected to this website, your PC has acquired a fake antivirus software infection. The information provided within the cougarsupport.net website is designed to trick unsuspecting PC users into believing that they are dealing with a genuine security program.
The most common and widely-spread fake antivirus programs from the WinWebSec family include Live Security Platinum, System Progressive Protection, Win 8 Security System and Security Shield 2012. If you see any of these programs scanning your computer for security infections, do not trust them, it is a scam. Do not purchase their licence keys - you will lose your money and your PC will remain infected.
Notice that cougarsupport.net has several sub-domains. For example, sys.cougarsupport.net is created to imitate a 'support website' for the fake antivirus program System Progressive Protection, live.cougarsupport.net sub-domain is used for Live Security Platinum fake support, etc. Do not trust these websites; it is a scam designed to 'support' rogue antivirus programs. If you have been redirected to these websites, scan your PC immediately with legitimate antivirus and antispyware programs. A redirect such as this clearly indicates that your system is infected with bogus security software.
To eliminate redirects to cougarsupport.net and its sub-domains, follow these removal instructions. Choose the removal guide according to the fake antivirus program that has infected your machine.
|System Progressive Protection||Security Shield 2012||Live Security Platinum||Win 8 Security System|
Update (31 January 2013): Another rogue antivirus program was released (Disk Antivirus Professional).
Screenshot of the Disk Antivirus Professional rogue:
If your PC is infected with this scam, follow this removal guide of Disk Antivirus Professional.
Update (19 March 2013): Another rogue antivirus software was released (AVASoft Antivirus Professional).
Screenshot of AVASoft Antivirus Professional:
If your computer is infected with this fake antivirus program, follow these removal instructions to remove AVASoft Antivirus Professional.
Update (7 April 2013): Another rogue antivirus software was released (System Care Antivirus).
Screenshot of System Care Antivirus:
If your computer is infected with this fake antivirus program, follow these removal instructions to remove System Care Antivirus.
If your computer has been infected with some other fake antivirus program not listed here, try using the search bar on our website.