Written by Tomas Meskauskas on
SweetPacks adware - how to remove redirects to home.sweetim.com and search.sweetpacks.com?
What is SweetPacks?
Sweetpacks is a developer of browser add-ons. This company has created many popular browser extensions, which enhance users' Internet browsing experience, such as adding emoticons, enabling users to play premium games without charge, correcting spelling mistakes, video conversions, etc. The following are some of the names of Sweetpacks' browser plug-ins: Ginger, GamePacks, SweetIM, VideoConverter, and SweetIM for FaceBook. Alone, these browser extensions are not related to malware of virus infections, however, these add-ons cause browser redirects and unwanted ads issues. To monetize incoming web traffic, Sweetpacks add-ons modify the homepage and default search engine settings of users' Internet browsers to home.sweetim.com and search.sweetpacks.com respectively. Furthermore, their plug-ins are bundled with DealPly and PriceGong adware.
Whilst users can opt-out of changes made to their Internet browser settings, users often do not pay close enough attention to the installation steps, thus unwillingly install unwanted additional browser add-ons and allow modifications to their Internet browsers. Although the Sweetpacks browser extensions are useful to some, their deceptive monetization methods (redirects and bundled adware) categorize these add-ons as unwanted applications.
Sweetpacks browser add-ons are not related to maware of virus infections, however, due to enforced redirects to search.sweetpacks.com, home.sweetim.com, and installation of additional browser add-ons, these plug-ins are classed as adware. These browser extensions can be downloaded from the Sweetpacks homepage or are bundled with freeware downloaded from the Internet. To avoid installation of unwanted browser extensions, Internet users should be careful when installing free software downloaded from the Internet. Closely inspect each installation window and disallow any changes to your Internet browsers. If you feel that the Sweetpacks browser extensions were installed without your consent, use the removal guide provided to eliminate the redirects and unwanted ads issues.
Deceptive free software installed used in Sweetpacks toolbar distribution:
- What is SweetPacks?
- STEP 1. Uninstall SweetPacks application using Control Panel.
- STEP 2. Remove SweetPacks add-on from Internet Explorer.
- STEP 3. Remove SweetPacks plugin from Google Chrome.
- STEP 4. Remove SweetPacks extension from Mozilla Firefox.
- STEP 5. Remove ads from Safari.
SweetPacks adware removal:
Windows 7 users:
Click "Start" ("Windows Logo" at the bottom left corner of your desktop), choose "Control Panel". Locate "Programs" and click "Uninstall a program".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose "Programs and Features".
Mac OSX users:
Click “Finder”, in the opened window select “Applications”. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select “Empty Trash”.
In the uninstall programs window, look for "SweetPacks LTD, DealPly, SweetIM and PriceGong." related entries, select these and click " Uninstall" or "Remove"
After uninstalling SweetPacks adware, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
SweetPacks adware removal from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove SweetPacks adware from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for SweetIM, PriceGong and DealPly related entries (DealPly, Ginger Grammar and Spell Checker, Shopping Assistant Plugin, SweetPacks Toolbar for Internet Explorer, SweetPacks Browser Helper) and disable them.
To change your homepage from home.sweetim.com or search.sweetpacks.com to your preferred domain,
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove home.sweetim.com or search.sweetpacks.com and enter your preferred domain, which will open each time you launch Internet Explorer.
If you continue to have problems with removal of the sweetpacks adware, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove SweetPacks adware from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate these entries: "Ginger, PriceGong, DealPly, SweetPacks Chrome Extension" select them and click on the trash can icon.
To change your homepage from home.sweetim.com or search.sweetpacks.com to you preferred domain, click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings". In "On startup" section click "set pages", hover your mouse over home.sweetim.com or search.sweetpacks.com and click the x symbol. Now you can add your preferred website as your homepage.
If you continue to have problems with removal of the sweetpacks adware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen, click the "Reset browser settings" button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the "Reset" button.
Remove Sweetpacks adware from FireFox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable these add-ons: "DealPly, Ginger, PiceGong SweetPacks Toolbar for FireFox".
To reset your homepage click on the Firefox menu (at the top right corner of the main window) then select "Options", in the opened window remove home.sweetim.com or search.sweetpacks.com and enter your preferred domain.
Computer users who have problems with sweetpacks adware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window, click the "Reset Firefox" button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the "Reset" button.
Remove sweetpacks adware from Safari:
Make sure your Safari browser is active and click “Safari” menu, then select “Preferences...”
In the preferences window select the “Extensions” tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select “General” tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select “Search” tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on “Safari” menu. From the drop down menu select “Clear History and Website Data...”
In the opened window select “all history” and click the “Clear History” button.
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. Here are some examples of free software download clients that are used in SweetPacks distribution:
To avoid installation of SweetPacks be very attentive when downloading and installing free software. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine:
Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker:
- Your homepage and/or default Internet search engine is changed.
- Appearance of new toolbars.
- Slow performance of Internet browsers.
- New Bookmarks or Favorites added.
- You can't change your homepage or default search engine.
- You see online ads on your screen that are not served by the website.
- You get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove SweetPacks from your Internet browsers, please ask for assistance in our malware removal forum.
If you have additional information on SweetPacks or it's removal please share your knowledge in the comments section below.