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Website access has been restricted Virus

Also Known As: Website access has been restricted Hosts File Hijacker
Damage level: High

What is Website access has been restricted?

The online message, 'Access Restricted!', appears when trying to access popular websites (such as Facebook, YouTube, Google, Bing, etc.) This is a Hosts file hijacker virus, a redirect virus created to coerce unsuspecting PCs users into completing online surveys.

Cyber criminals responsible for creating this scam receive commission each time users complete these deceptive online surveys. Internet users should be aware that completing these surveys can lead to serious privacy issues and considerable phone charges.

Commonly, online surveys such as these are used to collect users' private information or encourage subscription to costly mobile services. In some cases, Internet users are coerced into downloading software or browser add-ons, which may lead to serious security-related issues.

This Hosts file hijacker virus is proliferated using fake downloads - users are tricked into downloading this virus, which is disguised as a hacking tool, video codec, etc. This type of scam (misleading Hosts file modification) is not new, and is a security threat similar to the "You have been blocked from our website! virus.

A screenshot of a deceptive online message used to coerce Internet users into completing online surveys:

Your website access has been restricted for downloading pirated software - virus

Cyber criminals responsible for creating this scam hope that unsuspecting PC users will believe that they are unable to access certain websites (due to downloading pirated software), and will then complete an online survey after clicking the 'UNLOCK' button. In fact, online messages such as these are not used by any legitimate websites - it is a scam created by cyber criminals.

A screenshot of the fake message "STOP! Please verify you are human!":

STOP! Please verify you are human - rogue message leading to online survery scams

If this message appears on your Internet browser/s (Internet Explorer, Google Chrome, Mozilla FireFox etc.), it is a clear indication of the presence of a Hosts file hijacker virus on your system. Do not complete any online surveys and use the removal guide provided to eliminate this scam from your computer.

A deceptive message used to trick Internet users into completing online surveys:

Access Restricted!
Your website access has been restricted for downloading pirated software. To restore normal browsing, press "unlock" below. Once verified you can download our unlocker.

Please complete one survey or offer below to verify you're human. You must use valid details.
STOP! Please verify you are human!

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Quick menu:

"Your website access has been restricted for downloading pirated software" virus removal:

Internet browser redirects to a malicious website which encourages users to complete online surveys are caused by a Trojan, which modifies the operating system Hosts file. To remove this Trojan, download recommended malware removal software and run a full system scan.

After eliminating this Trojan, check your operating system Hosts file. Information stored in this file is responsible for resolving canonical names of websites. If the information within this file is changed by a malicious program, you may encounter redirect problems whilst surfing the Internet.

The Hosts file is used to resolve canonical names of websites to IP addresses. When it is changed, the user may be redirected to malicious sites, despite seeing legitimate URLs in address bar. It is difficult to determine sites are genuine when the Hosts file is modified.

To fix this, please download the Microsoft Fix It tool, that restores your Hosts file to the Windows default. Run this tool when downloaded and follow the on-screen instructions. Download link below:

Microsoft Fix It

You should also check some settings manually. Follow these instructions to check if everything is in place:

Check your proxy settings. (Internet Explorer)

Start Internet Explorer. Click Internet Options. Select Connections. Click LAN settings. Ensure that none of the boxes are selected.

Internet Explorer LAN settings

Start Mozilla FireFox. Click Tools, select Options. Click Advanced. Select Network Tab and click Settings. Ensure that "No proxy" is selected.

Internet Explorer Connection Settings

To check that there are no unusual entries added to the Hosts file, follow this information (Google redirect virus removal guide with examples of default Windows Hosts file values).

Check that there are no unwanted browser add-ons installed without your consent:

Internet Explorer logoInternet Explorer:

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for unwanted add-ons and disable them.

Mozilla Firefox logoMozilla FireFox:

Click on the Firefox menu firefox menu icon (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable unwanted add-ons.

Google Chrome logoGoogle Chrome:

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate unwanted add-ons and click on the trash can icon.

Summary:

declining installation of browser hijackers while downloading free software sampleA browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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