White Screen After Login (Virus)
Written by Tomas Meskauskas
Damage level: Moderate
White Screen After Login (Virus) removal guide
White screen after login is caused by a faulty ransomware infections which can't connect to their command server and thus can't download their deceptive messages with some graphical interface. This problem can occur to Windows XP, Windows Vista, Windows 7 and Windows 8 users. Notice that majority of ransomware viruses are exploiting the names of well known authorities and organizations around the world. The fake messages which are used by Cyber criminals are stating that computer users have to pay some fines using MoneyPak, Ukash or PaySafeCard for supposedly made law violations (watching child pornography, using pirated music or video files etc.). Computer users who falls for such trickery and pays the non existent fines are actually sending their money to Cyber criminals.
Computer users who sees white screen with a mouse cursor right after they login to their Windows account are dealing with ransomware virus, the only difference is that they don't see some deceptive message which would ask to pay a fine in order to unlock one's computer. Notice that there are several ransomware families which are targeted at various countries around the world. Some of the most widely spread ransomware viruses exploits the names of FBI, Department of Justice and FBI Cybercrime Division. Computer users who would get their computers infected with the faulty variants of these ransomware viruses would see a white screen after startup. White screen after login problem may also persist when trying to boot one's operating system in safe mode. White Screen Virus (white screen after login) issues are directly linked to ransomware viruses.
White screen after login issue is directly linked to faulty ransomware viruses which can't connect to their command servers, if your see a blank white screen with only a mouse cursor right after you boot your operating system you can be sure that your are dealing with a ransomware infection. The source of these security infections are drive-by downloads, infected email messages and malicious websites. The best way to protect your computer from such security threats is to use legitimate antivirus and anti-spyware programs, you should also keep your operating system and all of your installed software up-to-date. If your computer is infected with a white screen virus (white screen after login issue) you should use the provided removal guide in order to fix this issue.
White screen after login virus removal:
During your computer starting process press F8 key on your keyboard multiple times until Windows Advanced Options menu shows up, then select Safe mode with networking from the list and press ENTER.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Log in to the account that is infected with White screen after login virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all the entries that it detects.
If you can't start your computer in safe mode with networking, try doing a system restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. Start your computer in Safe Mode with Command Prompt - During your computer starting process press F8 key on your keyboard multiple times until Windows Advanced Options menu shows up, then select Safe mode with command prompt from the list and press ENTER.
2. When command prompt mode loads enter the following line: cd restore and press ENTER.
3. Next type this line: rstrui.exe and press ENTER.
4. In the opened window click "Next".
5. Select one of the available restore point and click "Next" (this will restore your computer's system to an earlier time and date, before the ransomware infiltrated your PC).
6. In the opened window click "Yes".
7. After restoring your computer to a previous date download and scan your PC with a recommended malware removal software to eliminate any left remnants of White screen after login virus.
If you can't start your computer in safe mode with networking (or with command prompt) you should boot your computer using a rescue disk. Some variants of ransomware disables safe mode making it's removal more complicated. For this step you will need access to another computer. After removing White screen after login virus from your PC restart your computer and scan it with a legitimate anti-spyware software to remove any possibly left remnants of this security infection.
Other tools known to remove White screen after login virus: