Written by Tomas Meskauskas on
Jotzey Virus removal instructions
What is Jotzey?
Created by SuperWeb LLC, Jotzey is a potentially unwanted browser extension optimized for Internet Explorer, Google Chrome, and Mozilla Firefox. This browser add-on claims to enhance users' Internet browsing experience by enabling coupons, comparison shopping, and adding other functionality. Although the Jotzey plugin may seem legitimate, users should be aware that it is considered to be adware. Jotzey infiltrates browsers without users' consent using a deceptive software marketing method called 'bundling' (stealth installation of hidden applications along with the chosen software). Once installation is complete, the plug-in generates various intrusive advertisements including interstitial, banner, text link, transitional, search, and full page ads.
In addition, the Jotzey virus tracks users' Internet browsing activity by recording information such as URLs visited, pages viewed, search queries, browser details, IP addresses, unique identifier numbers, and other hardware and software information. This kind of behaviour may lead to additional adware or malware infections. There are many identical browser extensions released by SuperWeb LLC including, for example, Alleybrowse, Mokiray, and PathMaxx. Neither Jotzey, nor any other of these plug-ins, add any real value for the user. By releasing identical browser extensions under different names, SuperWeb LLC attempts to avoid detection by legitimate anti-spyware and anti-virus programs. The main purpose of these add-ons is to generate revenue for the company by displaying intrusive online advertisements, and this income is associated with the number of active users.
Most adware such as Jotzey is distributed via 'download managers', which are employed by freeware download websites such as download.com, soft32.com, and softonic.com. Download managers are small programs offering installation of advertised browser extensions along with the chosen free software. Internet users should express caution when downloading free software since users who recklessly download and install free software may infect their computers with adware. To avoid installation of Jotzey or any other potentially unwanted applications, pay close attention when downloading freeware and decline installation of any advertised browser plugins. When installing downloaded software, choose the 'Custom' or 'Advanced' installation options, rather than 'Regular' or 'Quick' - this will reveal any bundled browser add-ons and you will be able to decline installation. If you observe 'Ads by Jotzey', 'Powered by Jotzey', or 'Jotzey deals' advertisements when browsing the Internet, use this removal guide to eliminate adware from your computer.
- What is Jotzey?
- STEP 1. Uninstall Jotzey application using Control Panel.
- STEP 2. Remove Jotzey add-on from Internet Explorer.
- STEP 3. Remove Jotzey plugin from Google Chrome.
- STEP 4. Remove Jotzey extension from Mozilla Firefox.
- STEP 5. Remove Jotzey extension from Safari.
Jotzey Virus removal:
Windows 7 users:
Click "Start" ("Windows Logo" at the bottom left corner of your desktop), choose "Control Panel". Locate "Programs" and click "Uninstall a program".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose "Programs and Features".
Mac OSX users:
Click “Finder”, in the opened window select “Applications”. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select “Empty Trash”.
In the uninstall programs window, look for "Jotzey", select this entry and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program (which causes Jotzey Virus), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove Jotzey Virus from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove Jotzey Virus from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Jotzey", select this entry and click "Remove".
If you continue to have problems with removal of the jotzey virus, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove Jotzey Virus from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "Jotzey", select this entry and click the trash can icon.
If you continue to have problems with removal of the jotzey virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen, click the "Reset browser settings" button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the "Reset" button.
Remove Jotzey Virus from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions", in the opened window remove "Jotzey".
Computer users who have problems with jotzey virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window, click the "Reset Firefox" button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the "Reset" button.
Remove jotzey virus from Safari:
Make sure your Safari browser is active, click Safari menu, and select “Preferences...”.
In the opened window click “Extensions”, locate any recently installed suspicious extension, select it and click “Uninstall”.
Make sure your Safari browser is active and click on “Safari” menu. From the drop down menu select “Clear History and Website Data...”
In the opened window select “all history” and click the “Clear History” button.
Jotzey Virus is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.
Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in Jotzey Virus distribution:
To avoid installation of Jotzey Virus be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:
When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:
If you are experiencing problems while trying to remove Jotzey Virus from your computer, please ask for assistance in our malware removal forum.
If you have additional information on Jotzey Virus or it's removal please share your knowledge in the comments section below.