Shopping Helper Smartbar Virus

Also Known As: Shopping Helper Smartbar Redirect
Type: Browser Hijacker
Damage level: Moderate
Distribution: High
Damage Level

Shopping Helper Smartbar virus removal instructions

What is Shopping Helper?

Created by a company called ReSoft Ltd, the Shopping Helper Smartbar is a browser hijacker. This browser settings-changing adware infiltrates Internet browsers via free software downloads and assigns the browser homepage and default search engine fields to search.snapdo.com. At time of research, this browser hijacker was promoted using a deceptive free software 'download client' developed by DomaIQ. Computer users should be aware that, today, most free software download websites employ download clients - small programs offering installation of advertised browser plug-ins along with the chosen freeware. Users who do not pay close enough attention when downloading freeware can inadvertently install the Shopping Helper Smartbar browser hijacker or other potentially unwanted applications.

This browser extension claims to save time and money while shopping online, however, it causes unwanted browser redirects and tracks users' Internet browsing activity. This adware is known to record Internet Protocol (IP) addresses, page views, search queries, and other information. At time of research, Shopping Helper Smartbar redirected users to search.snapdo.com, a deceptive Internet search engine, which returns dubious Internet search results. Computer users should also be aware that creators of this browser hijacker are able to apply redirects to other malicious websites at any time. For these reasons, you are advised to eliminate this adware from your Internet browser/s immediately.

Shopping helper smartbar virusThe Shopping Helper Smartbar browser hijacker is similar to other browser settings-changing adware including, for example, Shopathome, Inbox.com, and Looksafesearch.com To avoid installation of these potentially unwanted applications, be attentive when downloading and installing free software. If your download is managed by a download client, inspect each download step and opt-out of installation of advertised browser plug-ins by clicking the 'decline' button. When installing recently-downloaded free programs, choose the 'Advanced' or 'Custom' installation options, rather than 'Quick' or 'Typical' - this will reveal any bundled adware intended for installation. Internet users who have already installed Shopping Helper Smartbar should use this removal guide to eliminate browser redirects to the search.snapdo.com website.

Deceptive free software installers used in ShoppinHelper toolbar distribution:

shoppinhelper toolbar installer sample 3

shopping helper smartbar browser hijacker installer sample 2

shopping helper smartbar browser hijacker installer

Quick menu:

Shopping Helper Smartbar virus removal:

Windows 7 users:

Accessing

Click "Start" ("Windows Logo" at the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features."

Windows XP users:

Accessing

Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".

Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose "Uninstall a Program".

Shopping helper smartbar uninstall via Control Panel

In the uninstall programs window: look for "Shopping Helper Smartbar" and "Shopping Helper Smartbar Engine", select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted programs (which cause unwanted browser redirects to the search.snapdo.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.

Remover for Shopping Helper Smartbar Virus

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Shopping Helper Smartbar virus removal from Internet browsers:

Video showing how to remove browser redirects:

Internet Explorer logoRemove shopping helper smartbar from Internet Explorer:

Removing shopping helper smartbar from Internet Explorer extensions

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Shopping Helper Smartbar" and "SmartbarInternetExplorerBHOEnigne", select these entries and click "Remove".

Change your homepage:

Removing Shopping helper smartbar from Internet Explorer homepage

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove feed.snapdo.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.

Change your default search engine:

Removing shopping helper smartbar from Internet Explorer default search engine settings

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". In the opened window select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Web Search".

Optional method:

If you continue to have problems with browser redirects to search.snapdo.com, reset your Internet Explorer settings to default.

Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the "Advanced" tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the "Reset" button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove shopping helper smartbar from Google Chrome:

Removing shopping helper smartbar from Google Chrome extensions

Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "New Tab" and "SearchGBY", select these entries and click the trash can icon.

Change your homepage:

Removing shopping helper smartbar from Google Chrome homepage

Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Settings". In the "On startup" section, click "set pages", hover your mouse over feed.snapdo.com and click the x symbol. Now, you can add your preferred website as your homepage.

Change your default search engine:

Removing shopping helper smartbar from Google Chrome default search engine settings

To change your default search engine in Google Chrome: Click the "Bars" icon (at the top right corner of Google Chrome), select "Settings", in the "Search" section click "Manage Search Engines...", remove "Web" and add or select your preferred domain.

Optional method:

If you continue to have problems with removal of the search.snapdo.com browser hijacker, reset your Google Chrome browser settings. Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.

Resetting Google Chrome setting to default - accessing settings

After scrolling to the bottom of the screen click the "Reset browser settings" button.

Resetting Google Chrome settings to default - advanced settings

 In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.

Resetting Google Chrome settings to default - confirm that you want to reset Chrome settings to default by clicking the Reset button

Mozilla Firefox logoRemove shopping helper smartbar from Mozilla Firefox:

Removing shopping helper smartbar from Mozilla Firefox extensions

Click on the Firefox menu firefox menu icon(at the top right corner of the main window) select "Add-ons". Click on "Extensions" and remove "Shopping Helper Smartbar".

Change your homepage:

Removing shopping helper smartbar from Mozilla Firefox homepage

To reset your homepage, click on the Firefox menu firefox menu icon(at the top right corner of the main window) then select "Options", in the opened window, remove feed.snapdo.com and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change default search engine:

Removing shopping helper smartbar from Mozilla Firefox default search engine settings

In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "snapdo.com"
Right-click on the found preferences and select "Reset" to restore default values.

Optional method:

If you continue to have problems with browser redirects to search.snapdo.com, reset your Mozilla Firefox settings to default.

Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,firefox menu iconin the opened menu, click the "Open Help Menu" icon,firefox help menu

Resettings Mozilla Firefox settings to default - accessing

Select "Troubleshooting Information".

Resetting Mozilla Firefox settings to default - accessing

In the opened window click the "Reset Firefox" button.

Resetting Mozilla Firefox settings to default - clicking the

In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.

Resetting Mozilla Firefox settings to default - confirming settings reset by clicking the

Summary:

A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.

A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. Here are some examples of free software download clients that are used in Shopping Helper Smartbar Virus distribution:

Free software download managers distributing browser hijackers

To avoid installation of Shopping Helper Smartbar Virus be very attentive when downloading and installing free software. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine:

Declining installation of browser hijackers

Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.

Symptoms indicating that your Internet browsers are affected by a browser hijacker:

  • Your homepage and/or default Internet search engine is changed.
  • Appearance of new toolbars.
  • Slow performance of Internet browsers.
  • New Bookmarks or Favorites added.
  • You can't change your homepage or default search engine.
  • You see online ads on your screen that are not served by the website.
  • You get redirected to pages you never intended to visit.

If you are experiencing problems while trying to remove Shopping Helper Smartbar Virus from your Internet browsers, please ask for assistance in our malware removal forum.

If you have additional information on Shopping Helper Smartbar Virus or it's removal please share your knowledge in the comments section below.

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