Shopping Helper Smartbar Virus
Written by Tomas Meskauskas on
Shopping Helper Smartbar virus removal instructions
What is Shopping Helper?
Created by a company called ReSoft Ltd, the Shopping Helper Smartbar is a browser hijacker. This browser settings-changing adware infiltrates Internet browsers via free software downloads and assigns the browser homepage and default search engine fields to search.snapdo.com. At time of research, this browser hijacker was promoted using a deceptive free software 'download client' developed by DomaIQ. Computer users should be aware that, today, most free software download websites employ download clients - small programs offering installation of advertised browser plug-ins along with the chosen freeware. Users who do not pay close enough attention when downloading freeware can inadvertently install the Shopping Helper Smartbar browser hijacker or other potentially unwanted applications.
This browser extension claims to save time and money while shopping online, however, it causes unwanted browser redirects and tracks users' Internet browsing activity. This adware is known to record Internet Protocol (IP) addresses, page views, search queries, and other information. At time of research, Shopping Helper Smartbar redirected users to search.snapdo.com, a deceptive Internet search engine, which returns dubious Internet search results. Computer users should also be aware that creators of this browser hijacker are able to apply redirects to other malicious websites at any time. For these reasons, you are advised to eliminate this adware from your Internet browser/s immediately.
The Shopping Helper Smartbar browser hijacker is similar to other browser settings-changing adware including, for example, Shopathome, Inbox.com, and Looksafesearch.com To avoid installation of these potentially unwanted applications, be attentive when downloading and installing free software. If your download is managed by a download client, inspect each download step and opt-out of installation of advertised browser plug-ins by clicking the 'decline' button. When installing recently-downloaded free programs, choose the 'Advanced' or 'Custom' installation options, rather than 'Quick' or 'Typical' - this will reveal any bundled adware intended for installation. Internet users who have already installed Shopping Helper Smartbar should use this removal guide to eliminate browser redirects to the search.snapdo.com website.
Deceptive free software installers used in ShoppinHelper toolbar distribution:
- What is Shopping Helper?
- STEP 1. Uninstall Shopping Helper Smartbar and Shopping Helper Smartbar Engine applications using Control Panel.
- STEP 2. Remove search.snapdo.com redirect from Internet Explorer.
- STEP 3. Remove search.snapdo.com browser hijacker from Google Chrome.
- STEP 4. Remove search.snapdo.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove search.snapdo.com redirect from Safari.
Shopping Helper Smartbar virus removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for "Shopping Helper Smartbar" and "Shopping Helper Smartbar Engine", select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted programs (which cause unwanted browser redirects to the search.snapdo.com website), scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Shopping Helper Smartbar virus removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Shopping Helper Smartbar" and "SmartbarInternetExplorerBHOEnigne", select these entries and click "Remove".
Change your homepage:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove feed.snapdo.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". In the opened window select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Web Search".
If you continue to have problems with removal of the shopping helper smartbar virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "New Tab" and "SearchGBY", select these entries and click the trash can icon.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome) select "Settings". In the "On startup" section, click "set pages", hover your mouse over feed.snapdo.com and click the x symbol. Now, you can add your preferred website as your homepage.
Change your default search engine:
To change your default search engine in Google Chrome: Click the "Bars" icon (at the top right corner of Google Chrome), select "Settings", in the "Search" section click "Manage Search Engines...", remove "Web" and add or select your preferred domain.
If you continue to have problems with removal of the shopping helper smartbar virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and remove "Shopping Helper Smartbar".
Change your homepage:
To reset your homepage, click on the Firefox menu (at the top right corner of the main window) then select "Options", in the opened window, remove feed.snapdo.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "snapdo.com"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with shopping helper smartbar virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. To avoid installation of shopping helper smartbar be very attentive when downloading and installing free software.
If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine. Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker: your homepage and/or default Internet search engine is changed, appearance of new toolbars, slow performance of Internet browsers, new Bookmarks or Favorites added, you can't change your homepage or default search engine, you see online ads on your screen that are not served by the website, you get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove shopping helper smartbar from your Internet browsers, please ask for assistance in our malware removal forum.
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