How To Fix Black Screen With Mouse Cursor Only On Windows 10?
The Black Screen of Death is an error screen displayed by operating systems after encountering a critical system error that can cause the system to shut down. The operating system also displays this black screen when the system cannot boot.
You might have previously experienced a Windows computer (laptop or a tablet) freezing with a blank or black screen. The Windows 10 black screen of death (BSOD) is a common issue when rebooting computers after upgrading Windows. Black screen problems in Windows result in two different scenarios: 1) You can log in to your computer, but there is no display; 2) You are even not able to sign in to the computer, and a black screen is displayed. This article details the second scenario - the situation whereby you see a black screen and cursor only.
In this situation, the screen goes black with just a cursor, and when you reboot the computer, you see nothing but the black screen. The Windows operating system should load 'the shell', a Graphical User Interface (GUI) for the Microsoft Windows operating system. The identifiable elements comprise the desktop, taskbar, Start menu, task switcher, and Autoplay feature. When receiving the black screen, the Windows shell has been corrupted, damaged or permissions changed, and the system cannot load. The issue can also be caused by a corrupted video graphics driver. Fortunately, this is a software issue and it can be fixed without any major changes. In this guide we show how to resolve this problem and get Windows booting normally again.
NOTE: Most of the solutions require you to be logged into Windows, and if this is not possible because of the black screen, you must boot your Windows into Safe Mode first.
Safe Mode is a diagnostic startup mode in Windows operating systems that is used as a way to obtain limited access to Windows when the operating system will not start normally. This is different to Normal Mode, which starts Windows in the usual manner. Safe Mode is available on Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, and most older versions of Windows.
One of the most common steps when troubleshooting a computer is to boot into Safe Mode. Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your computer. For example, if the problem does not happen in Safe Mode, then you will know that default settings and basic device drivers are not causing the issue.
To boot into Safe Mode when you cannot boot normally, your PC must first be turned off. Press the power button to turn your computer on and then hold it to perform a forced shut down. You have to repeat this three times more to launch the Preparing Automatic Repair screen. In Automatic Repair, open Advanced Troubleshoot options and select Startup Settings. Then, click "Restart" and select "Enable Safe Mode" by pressing the 4 or F4 key. Once you boot Windows into Safe Mode, you can try the solutions mentioned below.
Table of Contents:
- Turn Off Fast Startup
- Disable Or Reinstall Graphics Drivers
- Update BIOS
- Reset Your PC
- Uninstall Problematic Software
- Video Showing How To Fix Black Screen With Cursor
Turn Off Fast Startup
Fast startup is a feature on Windows 10 (and also Windows 8) that provides a faster boot time when starting up your computer. Most people who use this feature are unawar of it.. To disable this feature, go to the Power Options first. Type "control panel" in Search and click the "Control Panel" result to open it.
In Control Panel, choose to view with small icons by clicking the current view setting at the top-right corner and selecting "Small icons". You will then see a full list of settings. Click "Power Settings".
In the Power Options window, click "Choose what the power buttons do".
Click the "Change settings that are currently unavailable" option.
You will see a "Turn on fast startup (recommended)" setting under "Shutdown settings". Ensure that this is turned off. The checkbox must be unmarked. Unmark it and click "Save changes". Restart your computer in Normal Mode to see if this helps.
Disable Or Reinstall Graphics Drivers
The black screen can be caused by having a separate graphics card and, in some cases, the system thinks that your computer has a dual monitor. You chould try to disable the integrated graphics card to fix the problem. To disable the graphics driver, open Device Manager in Windows. Device Manager is a Control Panel app in Microsoft Windows operating systems that allows you to view and control hardware attached to the computer. The list of hardware can be sorted by various criteria. To open Device Manger, type "device manager" in Search and click the "Device Manager" result.
When Device Manager is open, find your integrated graphics card and right-click on it, select "Disable" or "Disable device" from the drop-down menu to disable it. If you are not sure which one is integrated, try to disable them individually to see if the problem is fixed. Restart your computer after disabling each graphics card.
If this does not fix the problem, try updating the drivers. Simply choose "Update driver" from the drop-down menu by right-clicking on your graphics card when in Device Manager. Alternatively, uninstall the driver by choosing "Uninstall device" and let Windows install drivers for you the next time you start Windows. Ensure that the "Delete the driver software for this device" checkbox is marked when uninstalling the device.
BIOS (Basic Input Output System) is software stored on a small memory chip on the motherboard. You might need to access BIOS to change how the device works, or to assist in troubleshooting a problem. Updating BIOS can sometimes fix the black screen with cursor issue. Bear in mind that updating BIOS is a procedure for advanced users, and if not performed correctly, might cause permanent damage to your hardware.
To update the BIOS, go to your motherboard manufacturer website and download the latest BIOS version for your motherboard. There, you should find a manual on how to update your BIOS. Read it carefully. If you do not know how to update the BIOS, we suggest you find an advanced user and avoid any potential damage to your computer.
Reset Your PC
Reset This PC is a repair tool for serious operating system problems, available from the Advanced Startup Options menu in Windows 10. The Reset This PC tool can retain your personal files if you need them and removes any software you have installed, and then completely reinstalls Windows. This might be the last thing you would want to do, but it could be helpful. To reset your PC, go to Settings and then select "Update & Security".
Click "Recovery" on the left pane. Click "Get started" under "Reset this PC", and then follow the instructions to reset your PC.
Uninstall Problematic Software
Certain software programs can also cause the black screen problem. Some users claim that uninstalling apps such as UxStyle helped them to solve the problem. UxStyle is software that relaxes Windows theme signature requirements to enable third-party customization. There are more programs like this including, for example StartIsBack. You are advised not to use this kind of software to avoid black screen problems or similar. One way to uninstall software from Windows is to open Task Manager. Task manager is a system monitor program used to provide information about the processes and programs running on a computer, as well as the general status of the computer. Some implementations can also be used to terminate processes and programs, and change process priorities. To open Task Manager, press Ctrl+Alt+Delete, click "File" and choose "Run new task" from the drop-down menu. If you do not see "File", click the "More details" arrow.
In the "Create new task" dialog box, type "appwiz.cpl" and click "OK" to run it. The Programs and Features window will appear, allowing you to uninstall problematic programs from Windows.
As seen above, the Black screen with cursor on Windows 10 can create many problems. You can also try to fix it by disconnecting additional monitors, or by connecting your monitor to a different port. We hope that one of these solutions helped you to fix the problem and you are now able to use your Windows normally.
Video Showing How To Fix Black Screen With Cursor: