How To Fix "Server DNS address could not be found" Error

How To Easily Fix The "Server DNS address could not be found" Google Chrome Error

Google Chrome is a free, open-source web browser. It is one of the most popular web browsers in the world. Google Chrome is very simplistic, easy to use, secure and fast. It is available for Windows, Linux, macOS, iOS and Android users. Google Chrome offers synchronization with other Google products and services, in-browser translation and spell check, tabbed browsing etc. It was created so users could browse internet easier and faster.

If you are reading this, then most probably you are one of the many daily Google Chrome users who encountered a problem while trying to access websites. An error message saying that "Server DNS address could not be found". As the error states, there is something wrong with the DNS address and it can't be found. DNS stands for Domain Name System. Domain name is a human readable address for a website, for example "pcrisk.com". If you enter an IP address of the pcrisk.com site that contains numbers, you would also end up on the same web page, but it would be complicated to remember all the numbers for every website, that is why we use Domain names - they are easy to remember.

DNS servers match domain names to their associated IP addresses. When you type a domain name into your browser, your computer contents your current DNS servers and asks for the associated IP address that is associated with the domain name. Then your computer connects to the IP address and opens the website. This would normally happen without any problems, unless there are some problems with the DNS address and it can't be found. The DNS is not able to sersolve the IP address of the website. Under these circumstances, one of the errors you would get is the "Server DNS address could not be found" error, and this would prevent you from accessing Internet and websites on it. Good news is that this error is easy to fix and in this guide we are going to show you how. Read the guide below and follow our described steps one by one, and hopefully one of the methods will solve the problem for you.

how to fix server DNS address could not be found error

Table of Contents:

Use Google DNS

If there is a problem with your DNS server, you can try to change your DNS server to Google's Public DNS, a free alternative Domain Name System (DNS) service offered to Internet users around the world. The public DNS service and servers are maintained and owned by Google. It functions as a recursive name server providing domain name resolution for any host on the Internet. You will have to change the DNS manually, and we show you how.

To change your DNS server to Google's DNS server, go to your Network Connections settings. Right-click the Start menu and select "Network Connections", or go to Settings and click "Network & Internet".

use google dns step 1

In the Network & Internet settings window, select your connection type (in our case, "Ethernet") on the left pane and then click "Change adapter options" on the right pane.

use google dns step 2

Right-click on your connection and select "Properties" from the drop-down menu.

use google dns step 3

Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".

use google dns step 4

In the Internet Protocol Version 4 (TCP/IPv4) Properties window, select "Use the following DNS server addresses", enter 8.8.8.8 as the "Preferred DNS server" and 8.8.4.4 as the "Alternate DNS server". Click "OK" to save changes, open Google Chrome again and check if this solves the problem with the "Server DNS address could not be found" error.

use google dns step 5

[Back to Table of Contents]

Clear Chrome Host Cache

If this "Server DNS address could not be found" error is caused by one of the Google Chrome extensions, then clearing its host cache might help. To clear host cache you need to open Google Chrome and open a new Incognito window. To do so, click the three dots in the top-right corner and select "New incognito window". Or you can simply press Ctrl + Shift + N keys on your keyboard.

clear chrome host cache step 1

In opened incognito window click the address bar and type this address: "chrome://net-internals/#dns", press Enter. Find and click "Clear host cache" button. See if this fixes the "Server DNS address could not be found" error.

clear chrome host cache step 2

[Back to Table of Contents]

Reset Your IP And Clear DNS Cache

This method includes entering and executing "netsh" and "ipcofig" commands into Command Prompt. Netsh is a command-line scripting utility that allows you to, either locally or remotely, display or modify the network configuration of a computer that is currently running. Netsh also provides a scripting feature that allows you to run a group of commands in batch mode against a specified computer.

Ipconfig is a command-line tool that displays the current configuration of the installed IP stack on a networked computer. Using tool, we can flush and reset the contents of the DNS client resolver cache and renew DHCP configuration.

The commands require an elevated Command Prompt opened with administrator privileges. To open elevated Command Prompt, type "command prompt" in Search and right-click on the "Command Prompt" result. Choose "Run as administrator" to run it with administrative privileges.

reset your ip and clear dns cache step 1

When you select "Run as administrator", a User Account Control prompt will appear asking if you allow the Command Prompt to make changes to your computer. Click "Yes".

reset your ip and clear dns cache step 2

Elevated Command Prompt will appear. In the Command Prompt window, type these commands:

netsh int ip reset
netsh winsock reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns

reset your ip and clear dns cache step 3

Press Enter on your keyboard after entering each command. When all commands are executed, restart your computer and see if this helps to fix the "Server DNS address could not be found" error.

[Back to Table of Contents]

Restart DNS Client Service

Windows Services (also know as services.msc), are used to modify how Windows services run on your system. These services are responsible for running available programs and managing many system settings and resources. You can modify a service's settings for security, troubleshooting, and performance-related reasons. One of those services is the DNS Client service, and restarting it might help you to solve the problem with the "Server DNS address could not be found" error.

The DNS Client service caches Domain Name System names and registers full computer name for your computer. If the service is stopped, DNS names will continue to be resolved. However, the results of DNS name queries will not be cached and the computer's name will not be registered. If the service is disabled, any services that explicitly depend on it will fail to start. To restart DNS Client service open Run dialog box by pressing Win + R keys on your keyboard, or by right-clicking the Start and selecting "Run" from the contextual menu.

restart dns client service step 1

Once Run dialog box is open, type "services.msc" and press Enter or click "OK".

restart dns client service step 2

In Services window find "DNS Client" and right-click it, select "Restart" from the contextual menu. Close Services window and see if this fixed the "Server DNS address could not be found" error.

restart dns client service step 3

The last thing you might want to try is to simply reinstall the Google Chrome browser. Uninstall it and then download and install it again, see if this does any good. That's it, we hope one of the solutions solved the problem and helped you to fix the "Server DNS address could not be found" error. If there is another method that solved the problem for you and it is not mentioned in our guide - do not hesitate to share it with us and with the others by leaving a comment in our comment section below.

[Back to Table of Contents]

Video Showing How To Fix "Server DNS address could not be found" Error:

[Back to Top]