FacebookTwitterLinkedIn

How to Fix YouTube Not Working on Chrome

How to Fix YouTube Not Working on Chrome

Many users watch YouTube videos using the Google Chrome browser, but sometimes users have problems playing YouTube videos on Chrome. This article shows how to fix this problem.

chrome not playing youtube videos

With YouTube being a subsidiary of Google, one would expect few problems watching YouTube videos on Google Chrome. However, some users are unable to watch videos with this website-browser combination.

This situation is frustrating, especially for those who make money on YouTube. Switching to another browser often works, but this is not a proper solution.

Assuming you prefer not to change your default web browser, there are some solutions you can try to make YouTube work on Google Chrome. Read the guide below for details (we are using Google Chrome version 66).

Video Tutorial on How to Fix YouTube Not Working on Chrome

Table of Contents:

Clear Browsing Data

Browsing data consists of a record of web pages that you have visited in past browsing sessions and typically includes the name of the website and its corresponding URL. Other private data components such as cache, cookies, saved passwords, etc., are also saved during browsing sessions. This stored data can slow down the browser and diminish the browsing experience or even prevent you from accessing a particular website.

Clearing Google Chrome browsing data is one possible way to fix this problem and make YouTube work again.

To clear Google Chrome's browsing data cache, open the browser and click the three dots in the top-right corner, select "More tools", and click "Clear browsing data...".

clear browsing data step 1

In the Clear browsing data window, select the data you wish to remove from your Google Chrome browsing cache. Ensure that "Cookies and other site data" and "Cached images and files" are ticked, and the selected time range is "All time".

You can also select to clear other data - click the "CLEAR DATA" button. Restart Google Chrome and see if YouTube is now working without problems.

clear browsing data step 2

[Back to Table of Contents]

Force Quit Google Chrome

To get YouTube working again, you might need to force quit the Google Chrome browser. This is done using Task Manager, a system monitor program used to provide information about processes and programs running on a computer and the general status of the system.

Task Manager helps close programs and stop processes from running (when exiting normally does not work).

To open it, press the Ctrl + Shift + Esc keys on your keyboard, or right-click the Start and select "Task Manager" from the contextual menu.

force quit google chrome step 1

In Task Manager, you will see a list of services and programs that are currently running. Find processes related to Google Chrome, right-click them individually and click "End task".

Or, simply select the Google Chrome process and click the "End task" button in the bottom-right corner. Now that you have force closed Google Chrome, open it again and see if YouTube is now working.

force quit google chrome step 2

[Back to Table of Contents]

Disable Hardware Acceleration

It is possible to make Google Chrome to use (or not use) hardware acceleration when available. When hardware acceleration is enabled, Google Chrome passes most graphical tasks to the GPU (Graphics Processing Unit) and uses hardware resources.

Generally, this is a good approach since the GPU is designed to perform these tasks, and it makes it easier for Google Chrome to operate efficiently. Despite this, some users have reported that disabling the "Use hardware acceleration when available" feature solved the problem, and YouTube worked on the Google Chrome browser again.

To disable this feature, click the three dots in the top-right corner of the browser and select "Settings".

disable hardware acceleration step 1

Scroll down until you find the "Advanced" button and click it.

disable hardware acceleration step 2

Scroll down to the "System" section and find the "Use hardware acceleration when available option". Toggle the switch to the "Off" position and click "Relaunch". This will disable the hardware acceleration option and restart Google Chrome. Go to YouTube and see if it works.

disable hardware acceleration step 3

[Back to Table of Contents]

Disable Installed Extensions

Extensions are software programs that allow users to customize their browsing experience. By using extensions, you can make Chrome compatible with your personal needs and preferences. Some installed extensions may be preventing you from accessing YouTube or causing problems when trying to open it or watch videos.

To access installed extensions, type the "chrome://extensions" address into the Chrome address bar and press Enter. You will see all installed extensions - you can choose whether you want to disable or remove them. We recommend that you disable all installed extensions and then restart Google Chrome and see if YouTube is working.

If disabling extensions solves the problem, you will know that one of the extensions (or more than one) interferes with YouTube. In this case, re-enable installed extensions one by one to see which one is causing the problem and then remove it.

disable installed extensions

[Back to Table of Contents]

Reinstall Google Chrome

If none of the above methods solved the problem, uninstall Google Chrome, download it, and reinstall. Reinstalling Google Chrome will also install the latest Google Chrome version, which might also solve the problem (if there was an outdated version installed on your computer).

We hope this guide was useful and one of the methods solved the problem. If you know of another method that fixed YouTube and made it work on Google Chrome, please share it with us by leaving a comment in the section below.

[Back to Top]

▼ Show Discussion

About the author:

Rimvydas Iliavicius

Rimvydas is a researcher with over four years of experience in the cybersecurity industry. He attended Kaunas University of Technology and graduated with a Master's degree in Translation and Localization of Technical texts. His interests in computers and technology led him to become a versatile author in the IT industry. At PCrisk, he's responsible for writing in-depth how-to articles for Microsoft Windows. Contact Rimvydas Iliavicius.

Our guides are free. However, if you want to support us you can send us a donation.

About PCrisk

PCrisk is a cyber security portal, informing Internet users about the latest digital threats. Our content is provided by security experts and professional malware researchers. Read more about us.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.