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Product Promoter Adware

Also Known As: Ads by Product Promoter
Type: Adware
Damage level: Medium

What is Product Promoter?

Product Promoter is a rogue browser extension that claims to enable various features such as coupons and comparison shopping - supposedly to enhance users' Internet browsing experience. This extension may seem to provide legitimate and useful functionality, however, Product Promoter is categorized as adware.

The developers of this dubious application (SuperWeb LLC) employ a deceptive software marketing method called 'bundling' to install Product Promoter on Internet browsers without users' permission.

After successful infiltration on Internet Explorer, Google Chrome, and Mozilla Firefox, Product Promoter generates intrusive online advertisements and tracks users' Internet browsing activity.

Product Promoter adware

These intrusive online advertisements include (but are not limited to) banner, full-page, pop-up, search, transitional, and interstitial ads. These advertisements often lead to further high-risk adware or malware infections.

Furthermore, Product Promoter collects various software and hardware information such as search queries entered into search engines (Bing, Google, Yahoo, etc.), URLs visited, pages viewed, unique identifier numbers, Internet Protocol (IP) addresses (to determine users' geographic locations), and other data that may be personally identifiable.

Be aware that this behavior can result in serious privacy issues or identity theft. Product Promoter is just one of hundreds of identical potentially unwanted applications developed by SuperWeb LLC. None of these (including Product Promoter) provide any significant value for the user.

These identical browser extensions are released under different names to avoid detection by legitimate anti-spyware and anti-virus suites - their purpose is to generate revenue by the display of intrusive online advertisements and sharing collected information with third parties.

For these reasons, you are strongly advised to uninstall Product Promoter from your Internet browsers.

Product Promoter is mostly distributed via small programs called 'download clients' on freeware download websites such as download.com, softonic.com, soft32.com, and many others.

Download clients are employed by these websites to monetize their free services and traffic by offering installation of advertised (according to the developers, '100% legitimate and virus-free') applications or browser add-ons together with the chosen free software.

Thus, reckless download and installation of freeware often results in adware or malware infections. To avoid installation of Product Promoter, or other similar PUPs, follow each step when downloading free software to ensure that no other applications are being installed together with it.

Furthermore, when installing downloaded software, select the 'Advanced' or 'Custom' installation options, rather than 'Quick' or 'Typical' - this will reveal any hidden applications listed for installation and allow you to decline them.

If your system is infected with Product Promoter, and you observe intrusive online advertisements, follow the removal guide below to uninstall this adware from your system immediately.

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Quick menu:

Product Promoter adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Product Promoter adware uninstall via Control Panel

In the uninstall programs window, look for "Product Promoter", select this entry and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes Product Promoter ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove Product Promoter adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logo Remove malicious add-ons from Internet Explorer:

Removing Product Promoter ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for "Product Promoter", select this entry and click "Remove".

Removing Product Promoter ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the ads by product promoter, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logo Remove malicious extensions from Google Chrome:

Removing Product Promoter ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate "Product Promoter", select this entry and click the trash can icon.

Removing Product Promoter ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the ads by product promoter, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logo Remove malicious plugins from Mozilla Firefox:

Removing Product Promoter ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove "Product Promoter".

Removing Product Promoter ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with ads by product promoter removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the ads by product promoter, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by Product Promoter QR code
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