How To Easily Fix Google Chrome Black Screen Problem
Google Chrome was first launched in 2008 and now it has become the most popular web browser in the world. It has a simple design that makes it easy to browser the web easy to use, it is a secure web browser that allows users to synchronize their preferences, bookmarks etc., across multiple devices. It may be not the fastest web browser out there, but it has many other advantages and it is still fast enough for a majority of users.
However, Google Chrome is not perfect and it sometimes various problems could occur. One of these problems is the black screen problem. Some users reported that their Google Chrome window goes all black when maximizing a minimized Google Chrome window. Some of the users reported that they simply see a black screen when they are trying to open some webpage. There could be different situations but the one thing they all have in common is the black screen. In order to fix this problem you might need to disable hardware acceleration, disable some of the Chrome flags, reinstall Google Chrome, adjust its compatibility, edit shortcut parameters, update Adobe Flash Player and some other things.
You will not be able to apply all of the methods if you are seeing the black screen the moment when you launch Google Chrome, even when you are not trying to access a particular website. However, here you will find some methods that do not require Google Chrome to be opened and they could possibly fix this problem for you as well. Read the guide below and apply our described methods one by one and see which one does the trick for you and solves the black screen problem.
Table of Contents:
- Disable Extensions
- Enable Compatibility Mode
- Delete Local Storage Folder's Contents
- Disable Hardware Acceleration
- Resize Google Chrome Window
- Add No Sandbox Parameter
- Reinstall Google Chrome
- Video Showing How To Fix Google Chrome Black Screen Problem
The first thing we recommend you to try out (if you are able to access Google Chrome settings) is to disable any installed and enabled extensions. Extensions are software programs that allow users to customize their browsing experience. By using extensions you can make Chrome (or other web browser) compatible with your personal needs or preferences. It is possible that some of the installed extensions are causing the black screen problem. To access Google Chrome's extensions click the three dots in the top-right corner, select "More tools" and then click "Extensions".
You will see all installed extensions, you can choose whether you want to disable or to remove them. If disabling extensions solved the problem, then you will know that one of the extensions (or more than one) is causing the black screen problem. If that is the case, enable installed extensions one by one to see which one is causing the problem and remove it.
Enable Compatibility Mode
This method does not require Google Chrome to be opened. Compatibility mode allows to emulate an older version of software or to mimic another operating system in order to allow incompatible or older software remain compatible with the computer's current state, like newer computer's hardware or software. To run Google Chrome in compatibility mode, right-click the Google Chrome shortcut on your desktop and select "Properties" from the contextual menu. Then go to "Compatibility" tab, tick the "Run this program in compatibility mode for" checkbox and select the operating system version. Some users reported that selecting to run Google Chrome program in compatibility mode for Windows 7. Try to apply this setting by selecting Windows 7 and clicking "Apply", and if Google Chrome still gives you the black screen, then try to change the compatibility mode options and select another Windows version.
Delete Local Storage Folder's Contents
This method does not require to have Google Chrome to be opened as well and it includes removing all the Local Storage folder's contents. This folder is hidden by default and you will need to make Windows to show hidden files first. To do so, type "folder options" in Search and click the "File Explorer Options" result.
Go to "View" tab and enable the "Show hidden files, folders, or drives" option and click "Apply".
Now go to Local Disk (C:) -> Users -> select your user -> AppData -> Local -> Google -> Chrome -> User Data -> Default -> Local Storage and delete all the files or folders that are in the Local Storage folder. Now open Google Chrome again and see if the black screen problem is now fixed.
Disable Hardware Acceleration
It is possible to make Google Chrome to use (or not to use) hardware acceleration when available. When hardware acceleration is enabled, Google Chrome passes most of the graphical tasks to the GPU (Graphics Processing Unit) and takes up more of you hardware. Generally it is a good thing, GPU is designed to perform such tasks it makes it easier for your Google Chrome browser to perform various tasks. However, some users reported that disabling the "Use hardware acceleration when available" feature solved the problem for them and fixed the black screen issue. To disable this feature click the three dots in the top-right corner of your Google Chtome browser and select "Settings".
Scroll down until you find the "Advanced" button and click it.
Scroll down to "System" section and find the "Use hardware acceleration when available option". Toggle the switch to the "Off" position and click "Relaunch". This will disable the hardware acceleration option and restart Google Chrome for you. See if the black screen problem still persists.
Resize Google Chrome Window
Some users reported that resizing Google Chrome window solved the problem for them, at least temporarily. Move your mouse cursor to anywhere on the window's edge, click and drag to resize and make the Google Chrome bigger or smaller. Then change the window size to its original size and see if the black screen problem still persists. However, as we mentioned before, this solution probably will be only a temporary one but it could be useful for further troubleshooting, in order to access settings and so on.
Add No Sandbox Parameter
Sanbox in Google Chrome is an additional built-in layer of protection. Its main purpose is to keep malware and other security threats from infecting your computer, to protect your computer when you are browsing the web using Google Chrome web browser. As you already know, this is a security feature and usually we would not recommend you to permanently disable any features like this one. However, some users reported that disabling this feature actually solved the black screen problem for them. If you think that it is worth the risk, then you might want to see if this solution will work for you as well. To disable Sandbox feature you will need to add the "-no-sandbox" parameter. To do so, right click the Google Chrome shortcut on you dekstop and select "Properties" from the contextual menu. Once you are in Google Chrome Properties window, go to "Shortcut" tab and find the "Target" line. In our screenshot you can see that the target is "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe". You may see a different path, however, the point is to add the "-no-sandbox" parameter at the end of the target. In our case it would look like this ""C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -no-sandbox". Add this parameter, click "Apply" and launch Google Chrome. See if this solved the black screen problem.
Reinstall Google Chrome
It is possible that if you reinstall Google Chrome, then the black screen problem will be solved. However, reinstalling Google Chrome will remove all your bookmarks, passwords, settings, history etc. To uninstall Google Chrome, right-click Start and select Run, or press Windows key + R on your keyboard to open the Run dialog box.
Type "appwiz.cpl" and press Enter on your keyboard, this will launch "Programs and Features" window for you.
In opened Programs and Features window locate Google Chrome program and uninstall it by right-clicking on it and choosing "Uninstall" from the dropdown menu.
Now download and install Google Chrome again and see if the black screen problem still persists.
That's it, we hope this guide was helpful and one of the methods solved the black screen for you. If there is a solution that could possibly fix this problem and it is not mentioned in our guide - do not hesitate to share it with us and with the others by leaving a comment in our comment section below.
Video Showing How To Fix Google Chrome Black Screen Problem: