Virus and Spyware Removal Guides, uninstall instructions

Your PC Ran Into A Problem Scam

"Your PC Ran Into A Problem" virus removal guide

What is "Your PC Ran Into A Problem"?

"Your PC Ran Into A Problem" is a malware that locks victim's screen and displays a fake error message. It is distributed along with a potentially unwanted adware-type program (PUP) called "VinCE 1.5". The error states that the computer has ran into a problem and, therefore, victims must contact technical support in order to solve the problem. It is also noteworthy that aforementioned adware may generate intrusive online advertisements and track user's Internet browsing activity.

Call Technical Support Immediately Scam

Call Technical Support Immediately removal instructions

What is Call Technical Support Immediately?

"Call Technical Support Immediately" is a fake error message displayed by a malicious website. Users are redirected to this website by rogue adware-type applications. These apps usually infiltrate the system during the installation of other (often free) software (bundling method). Most of them offer users a variety of useful features, yet provide none. Aside from causing redirects, adware-type apps also deliver intrusive online advertisements and collect information that might be personally identifiable.

Popcorn Time Ransomware

Popcorn Time ransomware removal instructions

What is Popcorn Time?

Popcorn Time is a ransomware-type virus discovered by security researcher MalwareHunterTeam. Once infiltrated, Popcorn Time encrypts various data stored in the infected computer. While encrypting, this ransomware appends names of encrypted files with ".kok", or either ".filock" extension. Following successful encryption, Popcorn Time opens a pop-up window and creates a html file ("restore_your_files.html"), placing it on victim's desktop. Both contain ransom-demanding messages.

GoldenEye Ransomware

GoldenEye ransomware removal instructions

What is GoldenEye?

GoldenEye is combination of Petya and MISCHA ransomware-type viruses. As with Petya and MISCHA, GoldenEye is also distributed using spam emails. The email is a fake job offer. It contains a text written in German language and has two files attached. Once of them is a fake CV, and the other one is a malicious MS Excel file. Once the Excel file is opened, a pop-up asking to enable "macros" will appear. If user enables these macro commands, Excel file will generate an executable file and launch the ransomware.

Sage Ransomware

Sage ransomware removal instructions

What is Sage?

Sage is a ransomware-type virus discovered by Karsten Hahn. It's a variant of CryLocker ransomware. Once infiltrated, Sage encrypts various files and appends ".sage" extension to the name of every encrypted file (e.g., "sample.jpg" is renamed to "sample.jpg.sage"). Following successful encryption, Sage creates two files ("!Recovery_[6_random_characters]_.txt" and "!Recovery_[6_random_characters].html"), placing them in every folder containing encrypted files. It also changes victim's desktop wallpaper. Redirect

How to eliminate browser redirects to

What is is a fake Internet search engine that supposedly enhances the Internet browsing experience by generating improved search results. Many users believe that is legitimate and useful, however, all claims to provide 'useful functionality' are false. Be aware that developers promote by employing deceptive software download/installation set-ups. Furthermore, continually records information relating to users' Internet browsing activity.

DiscoverLiveRadio Toolbar redirect removal instructions

What is

DiscoverLiveRadio is a rogue application that supposedly allows users to listen to radio, watch music videos, find song lyrics, and provides other similar features. On initial inspection, DiscoverLiveRadio may appear legitimate and useful, however, this app often infiltrates systems without users' consent. Furthermore, it stealthily modifies web browser options and continually records information relating to Internet browsing activity. For these reasons, DiscoverLiveRadio is categorized as a potentially unwanted program (PUP) and a browser hijacker.

*.osiris Ransomware

*.osiris ransomware removal instructions

What is *.osiris?

*.osiris is a new variant of Locky ransomware and virtually identical to *.zzzzz, *.thor, *.odin, and a number of other viruses. *.osiris was first discovered by R0bert R0senb0rg. Following infiltration, *.osiris encrypts stored data using asymmetric cryptography and renames encrypted files using the "[8_random_characters]-[4_random_characters]-[4_random_characters]-[8_random_characters]-[12_random_characters].osiris" pattern. For example, "sample.jpg" might be renamed to "GD89LL14-G8A1-9G01-AF1G9L1K-H0AK3LH0GM17". Following encryption, *.osiris creates an HTML file ("OSIRIS-ede4.html"), placing it on the desktop and changing the desktop wallpaper.

Matrix Ransomware

Matrix ransomware removal instructions

What is Matrix?

Matrix is a ransomware-type virus that encrypts various data stored on victim's computer. However, it is worth mentioning that Matrix still has some flaws - it does not encrypt all files. Therefore, we assume that Matrix ransomware is still in development. This malware appends ".matrix" extension to the name of every encrypted file. For instance, "sample.jpg" is renamed to "sample.jpg.matrix". Following successful encryption, Matrix creates a text file ("matrix-readme.rtf") and places it in every folder containing ransom demanding message. Redirect browser hijacker removal instructions

What is

The browser hijacker infiltrates Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) via free software downloads. Browser redirects to this website are caused by a potentially unwanted application called 'SafeFinder' created by Linkury Inc. Internet users often install SafeFinder adware inadvertently without their consent when downloading and installing freeware. At time of research, this browser plug-in was distributed using deceptive freeware 'download clients' and fake downloads. For example, fake Java updates or fake Internet browser updates. After successful infiltration, the SafeFinder potentially unwanted application modifies users' Internet browser settings by assigning the homepage and default search engine fields to


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