How to identify scams like "Hello My Perverted Friend"

Phishing/Scam

Also Known As: Hello My Perverted Friend sextortion scam

(updated)

Damage level:

Get free scan and check if your device is infected.

Remove it now

To use full-featured product, you have to purchase a license for Combo Cleaner. Seven days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

What kind of scam is "Hello My Perverted Friend"?

After careful examination, it has been determined that the content of this email corresponds to a sextortion scam. Sextortion scams involve cybercriminals threatening to reveal compromising or intimate content of the victim unless a certain amount of money is paid, exploiting fear and embarrassment for financial gain.

Hello My Perverted Friend email spam campaign

More about the "Hello My Perverted Friend" scam email

This is a classic sextortion scam where the sender claims to be a hacker who has allegedly gained access to the victim's device, including their browser history and webcam footage. The scammer threatens to expose compromising videos of the victim engaging in explicit activities unless a ransom of $890 in Bitcoin is paid within 48 hours.

The scammer asserts control over all the victim's devices and warns against contacting the authorities or attempting to reset the system. The victim is urged not to respond to the email and is given instructions on how to make the cryptocurrency payment.

It is important to recognize such scams as attempts to exploit fear and embarrassment for financial gain, and individuals are advised not to comply with the scammer's demands. Scammers often use false claims about having compromising information or access to personal devices to coerce victims into paying.

Also, scammers rarely have the claimed evidence, and their primary goal is to extract money from victims. Thus, recipients should not engage with or pay scammers in such situations.

Threat Summary:
Name Hello My Perverted Friend Email Scam
Threat Type Sextortion Scam, Fraud
Fake Claim Explicit material will be disclosed if a ransom is not paid
Cyber Criminal Cryptowallet Address 1LbbzFmNMMFMwsketCSzxAur6yinXBSiQQ, 13BfNz9CsS9YHDs2UeDkH6m7rZDM4Xo81u, 112TaHP3wQrJ2QWXmgPt6qssFVWBqUmT5b, 1A28fiWUfQnqEMqoDmMf7KZcjSDY7mEjfs, 1FXXt4n3GnZKGJeK4LkHmZdKxwpgMwS67e
Ransom Amount $890
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.

Download Combo Cleaner

To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Similar scam emails in general

Sextortion scams share common traits of false claims regarding compromising information, threats of unauthorized access to personal devices, and demands for cryptocurrency payments, typically in Bitcoin. These scams use fear and urgency to coerce victims into paying, often avoiding specific details and discouraging involvement of law enforcement.

Recognizing these patterns is vital for individuals to avoid falling prey to such scams and to prioritize bolstering their online security measures. It is important to note that scam emails can contain attachments or links intended to infect computers with malware.

Examples of scam emails are "LEDGER SECURITY Email Scam", "Glacier Bank Email Scam", and "Apple Security Releases Email Scam".

How do spam campaigns infect computers?

Typically, malicious actors send emails that appear genuine to deceive recipients into opening harmful links or downloading infected attachments. These attachments, often disguised as innocent documents like PDFs or Word files, carry concealed malicious payloads. When users open these attachments, the malware is triggered, compromising the security of their devices.

Additionally, clicking on malicious links may direct users to pages hosting malware or initiate drive-by downloads, exposing their systems to potential threats.

How to avoid installation of malware?

Exercise caution with unexpected or irrelevant emails from unknown addresses. Avoid opening links or attachments presented in such emails. Do not download pirated software or use P2P networks, third-party app stores, and similar sources for downloading apps or files. Download them from official sites (or app stores).

Regularly update the operating system and programs, and use reputable antivirus and anti-malware software. If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Hello My Perverted Friend" email letter:

Subject: No reply.


Hello, my perverted friend.

We've actually known each other for a while, at least I know you.
You can call me Big Brother or the All-Seeing Eye.
I'm a hacker who a few months ago gained access to your device, including your browser history and webcam.
I recorded some videos of you jerking off to highly controversial "adult" videos.
I doubt you'd want your family, coworkers, and your entire ******** contact list to see footage of you pleasuring yourself, especially considering how kinky your favorite "genre".
I will also publish these videos on porn sites, they will go viral and it will be physically impossible to remove them from the Internet.

How did I do this?
Because of your disregard for internet security, I easily managed to install a Trojan on your hard disk.
Thanks to this, I was able to access all the data on your device and control it remotely.
By infecting one device, I was able to gain access to all the other devices.

My spyware is embedded in the drivers and updates its signature every few hours, so no antivirus or firewall can ever detect it.
Now I want to offer a deal: a small amount of money in exchange for your former worry free life.

Transfer $890 USD to my bitcoin wallet:1LbbzFmNMMFMwsketCSzxAur6yinXBSiQQ

As soon as I receive confirmation of the payment, I will delete all the videos that compromise you, remove the virus from all your devices and you will never hear from me again.
It's a very small price for not destroying your reputation in the eyes of others, who think that you are a decent man, according to your messengers. You can think of me as some sort of life coach who wants you to start appreciating what you have.

You have 48 hours. I will receive a notification as soon as you open this email, and from this moment, the countdown will begin.
If you've never dealt with cryptocurrency before, it's very easy. Simply type "cryptocurrency exchange" into a search engine, and then all set.

Here's what you shouldn't do:
- Don't reply to my email. It was sent from a temporary email account.
- Don't call the police. Remember, I have access to all your devices, and as soon as I notice such activity, it will automatically lead to the publishing of all the videos.
- Don't try to reinstall your system or reset your device. First of all, I already have the videos, and secondly, as I said, I have remote access to all your devices, and once I notice such an attempt, you know what happens.

Remember, crypto addresses are anonymous, so you won't be able to track down my wallet.

So long story short, let's resolve this situation with a benefit for me and you.
I always keep my word unless someone tries to trick me.

Lastly, a little advice for the future. Start taking your online security more seriously.
Change your passwords regularly and set up multi-factor authentication on all your accounts.

Best wishes.

Full appearance of "Hello My Perverted Friend" scam email:

Hello My Perverted Friend scam email (GIF)

Another example of an email from "Hello My Perverted Friend" spam campaign:

Hello My Perverted Friend email scam (2024-03-01)

Text presented within:

Subject: Fwd:


Well, hello there, my perverted friend.

I'll get right to the point.
We've actually known each other for a while now, at least I've known you.
You can call me Big Brother or the All-Seeing Eye.

I'm a hacker who a few months ago gained access to your device, including your browser history and webcam.
And I recorded some videos of you jerking off to highly controversial "adult" videos.
I doubt very much you'd want your family, coworkers, and your entire contact list to see footage
of you pleasuring yourself, especially given the specifics of your favorite genre.
I'll also put these videos on porn sites, and they'll go viral, so much so that it will be physically impossible to remove them from everywhere.


How did I do that?
Because of your disregard for Internet security, I was able to easily install a Trojan horse on your device.
which accessed all the data on your device and allowed me to control it remotely.
Once I infected one device, I had no problem accessing all the other devices.

My spyware is embedded in the drivers and updates its signature every few hours, so no antivirus or firewall can even detect it.

So now I'm just gonna give you a condition. A small sum in exchange for your former quiet life.
Transfer 1300 USD to my bitcoin wallet:

112TaHP3wQrJ2QWXmgPt6qssFVWBqUmT5b

As soon as I receive confirmation of the transfer, I will delete all the videos that compromise you, remotely erase the virus on your devices and you will never hear from me again.

Agree, it's a very small price to pay for not destroying your reputation in the eyes of others who, judging by your correspondence in messengers,
has an opinion of you as a decent human being.
You can think of me as a kind of mentor who wants you to start appreciating what you have.

You have 48 hours - I'll be notified as soon as you open this letter, and from then on it's a countdown.
If you've never dealt with cryptocurrency before, it's super easy - type "crypto exchange" into a search engine, and the next thing to do.

Here's what you shouldn't do:
Don't reply to my email. It was sent from a disposable e-mail account.
Don't call law enforcement. Remember, I have access to all of your devices, and as soon as I notice such activity, it will automatically lead to the release of all of your data.
Do not attempt to reinstall your system or factory reset your device.
First of all, I already have the video and all your data, and secondly, as I already said, I have remote access to all your devices and as soon as I notice such an attempt, it will lead to irreversible consequences.
Remember that crypto-addresses are anonymous, so you won't be able to figure me out from my wallet.
Anyway, let's make this a win-win situation.
I always keep my word, unless I'm being tricked.
Advice for the future: take more seriously your security on the Internet. Also regularly change passwords and set up multi-factor authorization on all your accounts.

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

DOWNLOAD Combo Cleaner

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Types of malicious emails:

If you opened an attachment or downloaded a file from a suspicious email, run a full system scan with Combo Cleaner. If you only received the email and didn't engage with it, you don't need to scan anything - just identify the scam and delete it. The full procedure below covers both situations and what to do if you already clicked, replied, or sent money.

Credential theft Phishing emails

Fake login pages disguised as PayPal, Microsoft, Apple, banks, or social networks. The email pushes a link to a near-perfect copy of the real login screen. The moment you type your username and password, the attacker has them.

Common subject lines

  • "Action required: confirm your account"
  • "Your password expires today"
  • "Unusual sign-in attempt detected"
  • "Verify your billing information"
Example phishing email impersonating a major brand
Malware delivery Emails with malicious attachments

Trojans hidden inside fake invoices, faxes, shipping confirmations, or Office documents. Opening the attachment runs the payload and infects the system - often with an info-stealer or remote-access trojan.

Common subject lines

  • "Invoice INV-2026-XXXX attached"
  • "Fax received - 3 pages"
  • "Your shipping document is ready"
  • "Voicemail from +1-XXX-XXX-XXXX"
Example email with a fake invoice attachment
Extortion Sextortion emails

Fake claims of webcam recordings demanding cryptocurrency. Almost always a bluff: the attacker pulls a real password from an old data breach to make the threat look credible, then claims to have video of you. They have no recording and no access.

Common subject lines

  • "I know your password is XXXX"
  • "Your account has been hacked"
  • "I have recorded you - 48 hours to pay"
  • "You have been compromised"
Example sextortion email demanding bitcoin payment
Callback fraud Refund & callback scams

"Your subscription was renewed for $499 - call to cancel." Norton, McAfee, Geek Squad, PayPal, and Wells Fargo variants are all common. There's no real subscription. The phone number in the email connects directly to the scammer, who walks you through "refunding" yourself - which is actually them stealing money from your bank.

Common subject lines

  • "Norton subscription auto-renewed - $499.99"
  • "McAfee Total Protection invoice"
  • "Geek Squad order confirmation"
  • "Your PayPal payment is being processed"
Example fake Norton or McAfee subscription renewal email
Credential theft Account suspension & verification scams

"Your account will be deleted in 24 hours - verify now." The artificial deadline is the whole point: it pressures you to click before checking details. The "verify" link goes to a phishing page styled to look like the real provider.

Common subject lines

  • "Your account will be deleted in 24 hours"
  • "Suspicious activity detected - verify now"
  • "Final warning: account closure"
  • "Action required to keep your account active"
Example fake account suspension email
Mixed payload Delivery & package scams

Fake DHL, USPS, UPS, or FedEx tracking, customs fees, or "package undeliverable" notices. Targets anyone expecting a parcel - the timing alone catches many people. The link hides either phishing (asking for card details to "release" the package) or a malware download.

Common subject lines

  • "Your DHL package is held at customs"
  • "USPS - delivery attempt failed"
  • "FedEx tracking update - action required"
  • "Pay $2.99 redelivery fee to release your parcel"
Example fake DHL/USPS/FedEx delivery notification
Remote access Tech support scams

Fake Microsoft, Apple, or "Windows Defender" security alerts pushing a phone number. Real Microsoft and Apple never email a phone number to call. The number connects you to a scammer who asks for remote access to "fix" the imaginary problem and then demands payment.

Common subject lines

  • "Microsoft Defender expired - renew now"
  • "Apple ID security alert"
  • "Critical: virus detected on your PC"
  • "Windows license expired - call now"
Example fake Microsoft or Apple tech support alert email
Wire fraud Advance-fee scams

Inheritance, lottery wins, romance, or business deals that ask for a small fee to release a much larger sum. The classic "Nigerian prince" 419 family of frauds. Once you pay the first fee, more fees appear (taxes, lawyer, transfer charges) until you stop paying. The promised money never exists.

Common subject lines

  • "Inheritance from a relative you didn't know about"
  • "You won the international lottery"
  • "URGENT - business proposal worth $XX million"
  • "Compensation fund release for fraud victims"
Example advance-fee or 419 scam email
Wire fraud Business email compromise (BEC)

CEO impersonation asking employees to wire money or buy gift cards, or fake supplier invoices with newly "updated" bank details for payment redirection. The email often spoofs a real internal executive's display name and uses an external lookalike domain.

Common subject lines

  • "Quick task - need you to buy gift cards"
  • "Updated banking details for invoice payment"
  • "Wire transfer request - urgent"
  • "Are you available?" (CEO impersonation opener)
Example business email compromise wire-transfer request

How to spot a malicious email?

Phase 1~ 2 min
Spot - identify the red flags

1

Check the sender's actual address, not the display name

30 sec

The display name (the human-readable part) is trivial to fake. Always check the full address that comes after it. Common red flags:

  • Domain mismatch - service@paypa1.com, support@micros0ft-help.com, look-alike domains using digits or extra hyphens
  • Free-email impersonation - any "official" message from a bank, courier, or platform sent from a @gmail.com, @outlook.com, or @yahoo.com address
  • Reply-To mismatch - the From address looks legitimate but Reply-To points somewhere completely different
Why this matters

Real companies own their domains and send mail from them. A "DHL" message from a Gmail address is never legitimate, regardless of how convincing the body looks.

2

Watch for urgency, threats, and generic greetings

30 sec

Scams almost always rush you. The point is to make you act before you think. Treat any of the following as a strong signal:

  • "Your account will be deleted in 24 hours"
  • "Final notice" / "Immediate action required"
  • "Dear Customer" or "Dear User" instead of your real name
  • Threats of fines, account closure, legal action, or arrest
  • Promises of refunds, prizes, or money you didn't earn
  • Spelling and grammar mistakes in messages claiming to come from a major brand
3

Hover over every link before clicking

30 sec

On a desktop, hover the mouse over the link without clicking. The real destination shows in the bottom-left status bar of your browser or email client. On a phone, long-press the link to preview the URL.

  • Real Microsoft, PayPal, or bank links go to those exact domains, not redirects through unrelated sites
  • Shortened URLs (bit.ly, tinyurl, t.co) hide the real destination - never click them in unsolicited mail
  • The visible link text and the actual URL must match - mismatches are the single biggest phishing red flag
Pro tip

When in doubt, don't click the link. Open a new browser tab and type the company's address yourself, then log in normally. If there really is an issue with your account, you'll see it there.

4

Treat unexpected attachments as hostile

30 sec

If you didn't ask for the file, don't open it - even if it appears to come from someone you know. Categories that should never be opened from email without verification through another channel:

  • .exe, .scr, .iso, .img, .vbs, .bat - executables, never legitimate attachments
  • .docx, .xlsx, .pptx with "Enable macros" prompts - the macros run the malware
  • .pdf with "Click here to view" buttons - usually a phishing redirect, not a real document
  • .zip, .rar, .7z archives, especially password-protected ones - the password defeats the email scanner
Phase 2~ 2 min
Report and delete - if you haven't engaged

If you only received the email and didn't reply, click, or open anything, the steps below are all you need. Your computer is not infected.

5

Don't reply, don't click "unsubscribe"

30 sec

Replying confirms your address is real and monitored, which gets you added to higher-value scam lists. The "unsubscribe" link in a scam message is rarely a real opt-out - it usually leads to a phishing page or downloads a tracking pixel.

Instead, mark the message as junk or phishing inside your email client (this trains the spam filter), then block the sender.

6

Report the scam to your email provider and authorities

1 min

Inside your email client:

  • Gmail: open the message → ⋮ menu → Report phishing
  • Outlook / Outlook.com: ⋯ menu → Report → Report phishing
  • Apple Mail / iCloud: Move to Junk, then forward to reportphishing@apple.com

Forward or report to authorities:

  • International: forward to reportphishing@apwg.org
  • United States: ic3.gov (FBI)
  • United Kingdom: forward phishing emails to report@phishing.gov.uk (NCSC SERS); for financial loss report at reportfraud.police.uk (Report Fraud, the successor to Action Fraud; 0300 123 2040)
  • Canada: antifraudcentre.ca
  • Australia: scamwatch.gov.au
  • EU: your national CERT - find yours via the ENISA CSIRT map

After reporting, delete the email and empty the Trash folder so you don't accidentally open it later.

Phase 3~ 10–60 min
Recover - if you already engaged with the scam

Pick the step below that matches what you did. If multiple apply, work through them in the order they appear - the steps are arranged from lowest to highest risk.

7

You only clicked a link (didn't enter anything or download anything)

Scenario: clicked link only10 min

Close the page right away. Don't enter any information, even if the page looks legitimate.

  • Clear your browser cache and cookies for the last hour - Chrome/Edge: Ctrl+Shift+Del → Last hour → check Cookies and Cached files
  • Run a quick scan with Combo Cleaner in case the page tried to drop a file silently (drive-by download)
  • Update your browser to the latest version - most drive-by exploits target outdated browsers
  • Watch for new browser pop-ups, redirects, or unfamiliar notifications over the next few days
Why this matters

Modern browsers block most drive-by attacks, but a single click on a phishing page can still be enough on an outdated browser or unpatched plugin. A quick scan catches anything that landed silently.

8

You opened an attachment or downloaded a file - run a full malware scan

Scenario: opened attachment⚠ Highest risk60–90 min

Opening an attachment is the most common path to actual infection. Treat the system as compromised until the scans below come back clean. Work through these sub-steps in order:

8.1Disconnect from the network

Unplug Ethernet and turn off Wi-Fi. If the attachment was an info-stealer or remote-access trojan, this stops it from sending data out or receiving commands. Keep the network off until you've booted into Safe Mode (next step) - you'll reconnect there briefly to download the scanners.

8.2Boot into Safe Mode with Networking, then download the scanners

Windows 11: Settings → System → Recovery → Advanced startup → Restart now → Troubleshoot → Advanced options → Startup Settings → Restart → press 5 or F5.

Windows 10: hold Shift, click Power → Restart → Troubleshoot → Advanced options → Startup Settings → Restart → press F5.

Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner (used in 8.4) and Microsoft Safety Scanner (used in 8.5). Safe Mode loads only minimal drivers, so most malware can't auto-run while you're getting the tools. Save both installers to your Desktop.

8.3Run Microsoft Defender Offline

Reboot to normal Windows. Open Windows Security → Virus & threat protection → Scan options. Select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts into a stripped-down environment and scans the disk before Windows fully loads - this is what catches rootkits and bootkits.

Recommended antivirus
Combo Cleaner

VB100 certified. Includes anti-trojan, registry/persistence scanning, and anti-spyware in one pass. The 7-day free trial is available.

Download Combo Cleaner
8.4Run a full Combo Cleaner scan

Install Combo Cleaner and run a full system scan (not the quick scan). Let it complete fully, review what it found, and apply the recommended actions. Combo Cleaner will quarantine known trojans and remove their persistence in the registry.

8.5Run Microsoft Safety Scanner as a second-opinion scan

Download Microsoft Safety Scanner (MSERT.exe). The binary expires every 10 days, which means every download has the latest signatures. Run a full scan after Combo Cleaner to catch anything one engine alone might miss.

8.6Reset browsers and clear notification permissions

Many email-borne trojans drop adware that hijacks browsers. Reset each browser you use:

Chrome: chrome://settings/reset → Restore settings to their original defaults. Then chrome://settings/content/notifications - remove unfamiliar sites.

Edge: edge://settings/reset. Then edge://settings/content/notifications.

Firefox: about:support → Refresh Firefox.

8.7Re-enable Defender, Tamper Protection, and update everything

Open Windows Security → Virus & threat protection → Manage settings and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all on. Then run Settings → Windows Update → Check for updates and update browsers and applications.

Important

If the scans keep finding new threats on each run, or files reappear after deletion, you may have a deeper compromise that needs a clean Windows reinstall. See pcrisk's full manual malware removal guide for the extended procedure (Process Explorer, Autoruns, hosts file inspection).

9

You entered credentials on a fake login page

Scenario: shared password⚠ Act fast20 min

Assume the attacker has your password and is using it right now. Speed matters.

  1. Change the password from a different, known-clean device (your phone is fine if it's not infected). Don't reuse the old password anywhere else.
  2. Enable two-factor authentication if you haven't already. Prefer an authenticator app or hardware key over SMS.
  3. Sign out of all sessions - most platforms have a "sign out everywhere" option in security settings, which kicks the attacker out.
  4. Review recent activity - look for unfamiliar logins, new devices, forwarding rules, or app permissions. Remove anything you don't recognize.
  5. Check your other accounts - if you reused that password anywhere else, change it there too. Check your exposure at haveibeenpwned.com.
  6. Update security questions - the attacker may have seen the answers in your account profile.
Why email comes first

If you only have time to change one password, change your primary email password - it's the recovery hub for every other account. An attacker who controls your email can reset everything else.

10

You sent money or shared bank, card, or ID details

Scenario: financial loss⚠ Contact bank now30 min

Time is the single biggest factor in recovering money. Banks can sometimes recall a wire or reverse a card transaction within the first few hours.

  1. Call your bank or card issuer immediately. Use the number on the back of the card, not any number from the scam email. Ask them to freeze the card, reverse the transaction if possible, and flag the account for fraud monitoring.
  2. If you sent a wire transfer or used a money-transfer service (Western Union, MoneyGram, Zelle, Wise), call them directly and request a recall. Some can be reversed within minutes if reported fast.
  3. If you sent cryptocurrency or gift cards, recovery is unlikely - but report it anyway, since law enforcement tracks these patterns.
  4. File a police report. You'll need the report number for any insurance, bank, or credit-bureau claim. Save the report number.
  5. File with the right authority for your country:
  6. Set fraud alerts on all major credit bureaus if you shared any ID details. US: Equifax, Experian, TransUnion. UK: Experian, Equifax, TransUnion (Cifas Protective Registration is a stronger option).
  7. Save all evidence - the original email (with full headers), screenshots of the fake site, transaction records, any phone numbers or chat logs.
Phase 4~ 15 min + 30 days
Verify & monitor

11

Final scan and startup-app check

15 min

Reconnect to the network and run one final full scan with Combo Cleaner, followed by a Windows Defender quick scan. Then open Task Manager (Ctrl + Shift + Esc) and switch to Startup apps - disable anything unfamiliar.

Make sure Windows, browsers, and any applications you use are fully up to date. The infection vector that worked on you once usually involves outdated software.

12

Monitor accounts and credit for 30 days

5 min/day · 30 days

Most fraud follow-ups land in the first month. Until that window closes, keep watching:

  • Bank and card statements - daily for the first week, then weekly
  • Email - watch for password-reset confirmations or login alerts you didn't trigger
  • Credit report - US: free at annualcreditreport.com; UK: Experian, Equifax, TransUnion all have free tiers
  • Breach alerts - sign up at haveibeenpwned.com to be notified when your email appears in new leaks

If anything new appears in any of those, treat it as a continuing compromise: change passwords again, contact the bank again, and update the police report.

Important: If you didn't click anything, didn't reply, and didn't open any attachment, your computer is not infected - just delete the email and move on. If you opened an attachment or downloaded a file, run an automated scan with Combo Cleaner and Windows Defender and stop there. That path catches the vast majority of email-borne malware without the risk of breaking Windows by deleting the wrong file.

Frequently Asked Questions (FAQ)

Why did I receive this email?

This email is generic, sent to many recipients, and is part of a mass email campaign. These campaigns often target a broad audience with the hope that some recipients will fall for scams.

I have provided my personal information when tricked by this email, what should I do?

If you have shared any account credentials, promptly update all passwords. If you have disclosed other personal information, such as credit card details, social security numbers, or ID card information, reach out to the relevant authorities.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

It depends on the file type. For instance, if the file was an executable (.exe), there is a high likelihood of infection. Conversely, if it was a document file (.pdf, .doc, or similar), you might have avoided the risk, as merely opening such documents does not always lead to a system compromise.

Was my computer actually hacked and does the sender have any information?

No, your computer has not been genuinely hacked or infected. Scammers may have acquired old passwords obtained from databases that contain compromised information.

I have sent cryptocurrency to the address presented in such email, can I get my money back?

Crypto transactions are untraceable, making it impossible to recover the funds.

I have read the email but did not open the attachment, is my computer infected?

Merely opening an email is entirely harmless. The risk arises when recipients open links or attached files, as these actions can lead to system infections.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner can identify and eradicate nearly all recognized malware infections. It is essential to acknowledge that advanced malware often hides extensively within the system. As a result, performing a thorough full system scan is a necessity.

Share:

facebook
X (Twitter)
linkedin
copy link
Tomas Meskauskas

Tomas Meskauskas

Expert security researcher, professional malware analyst

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.

▼ Show Discussion

PCrisk security portal is brought by a company RCS LT.

Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Donate