Personal Shield Pro
Written by Tomas Meskauskas
Damage level: High
Personal Shield Pro removal instructions
Personal Shield Pro is a fake security scanner created by Internet criminals to scare you into believing that your computer is being attacked by viruses. This fake computer security program is distributed though Trojans, fake video codec downloads, and fake Adobe Flash Player updates.
When you enter a rogue website, you will often observe a black screen of video with a 'Play' button. When you click this button, you are notified that you do not have a compatible video codec to view the movie, and in this way, a Trojan infects your computer. When Personal Shield Pro installs on your system, it will configure itself to run automatically on system start-up. Each time you start your PC, you will observe the main window of this rogue scanner performing an imaginary security check-up. This fake scanner will deliver a large list of infections and state that you need to remove them. If you choose to remove the 'detected' malware, you will be asked to purchase a full version of this program. You should not buy this program, it is a scam. Fake security warning messages are displayed to further scare you into purchasing the fake software. If you have already bought this fake scanner, contact your credit card company and explain that you have been tricked into purchasing a fake computer antivirus program. Personal Shield Pro is capable of infecting Windows 9x, 2000, XP, Vista, and Windows 7.
The following fake security warning messages will be shown:
"Your computer is being attacked by an Internet Virus. It could be a password-stealing attack, a Trojan Dropper, or similar. Threat: Wind32/Nuqel.E"
Screenshot of Personal Shield Pro virus:
Remove Personal Shield Pro virus automatically:
Personal Shield Pro disables execution of any executable file. Before downloading the remover, you need to fake-register Personal Shield Pro. Enter this registration key: 8945315-6548431 in the registration window. Entering registration key does not remove the infection, however, it enables execution of programs and you can download and run removal software.
NOTE: Some spyware can block the downloading of spyware removers. If you cannot download it using the default location, try one of the alternative download locations below:
- Location 1 (the file is renamed to "iexplore.exe", since most spyware does not block this file)
- Location 2
If you still cannot download or install the spyware removal software, you can try the Custom installer designed by our technicians to break through malware infections.
Personal Shield Pro virus manual removal instructions:
1. Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.
Video showing how to start Windows in "Safe Mode with Networking":
2. Open Internet Explorer, click Tools and select Internet Options. Select "Connections".
3.Click LAN settings, if 'Use a proxy server for your LAN' is checked, uncheck it and press OK.
4. Download and install the spyware remover to completely remove the infection.
NOTE: Some spyware can block the downloading spyware removers. If you cannot download it using the default location, try one of the alternative download locations below:
- Location 1 (the file is renamed to "iexplore.exe", since most of spyware does not block this file)
- Location 2
If you are unable to remove Personal Shield Pro, you can use these manual removal instructions. Use them at your own risk, since if you do not have strong computer knowledge, you could harm your operating system. Use them only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)
End these Personal Shield Pro processes:
Remove these Personal Shield Pro registry entries:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “RunInvalidSignatures” = ’1?
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\PhishingFilter “Enabled” = ’0?
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “ProxyOverride” = ”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “ProxyServer” = ’127.0.0.1:33554?
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “ProxyEnable” = ’1?
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations “LowRiskFileTypes” = ‘.exe’
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “CheckExeSignatures” = ‘no’
Delete these Personal Shield Pro files:
The fake antivirus programs (also known as "rogue antivirus programs" or "scareware") are applications that tries to lure computer users into paying for their non-existent full versions to remove the supposedly detected security infections (although the computer is actually clean). These bogus programs are created by cyber criminals who design them to look as legitimate antivirus software. Most commonly rogue antivirus programs infiltrate user's computer using poop-up windows or alerts which appear when users surf the Internet. These deceptive messages trick users into downloading a rogue antivirus program on their computers. Other known tactics used to spread scareware include exploit kits, infected email messages, online ad networks, drive-by downloads, or even direct calls to user's offering free support.
A computer that is infected with a fake antivirus program might also have other malware installed on it as rogue antivirus programs often are bundled with Trojans and exploit kits. Noteworthy that additional malware that infiltrates user's operating system remains on victim's computer regardless of whether a payment for a non-existent full version of a fake antivirus program is made. Here are some examples of fake security warning messages that are used in Personal Shield Pro distribution:
Computer users who are dealing with a rogue security software shouldn't buy it's full version. By paying for a license key of a fake antivirus program users would send their money and banking information to cyber criminals. Users who have already entered their credit card number (or other sensitive information) when asked by such bogus software should inform their credit card company that they have been tricked into buying a rogue security software. Screenshot of a web page used to lure computer users into paying for a non-existent full version of Personal Shield Pro and other rogue antivirus programs:
To protect your computer from Personal Shield Pro and other rogue antivirus programs users should:
- Keep their operating system and all of the installed programs up-to-date.
- Use legitimate antivirus and anti-spyware programs.
- Use caution when clicking on links in social networking websites and email messages.
- Don't trust online pop-up messages which state that your computer is infected and offers you to download security software.
Symptoms indicating that your operating system is infected with a fake antivirus program:
- Intrusive security warning pop-up messages.
- Alerts asking to upgrade to a paid version of a program to remove the supposedly detected malware.
- Slow computer performance.
- Disabled Windows updates.
- Blocked Task Manager.
- Blocked Internet browsers or inability to visit legitimate antivirus vendor websites.
If you are experiencing problems while trying to remove Personal Shield Pro from your computer, please ask for assistance in our malware removal forum.
If you have additional information on Personal Shield Pro or it's removal please share your knowledge in the comments section below.