Written by Tomas Meskauskas
Damage level: Medium
SuperFish - how to remove ads by SuperFish?
SuperFish ads are caused by an api, which various browser extension developers apply to their add-ons. These ads appear when Internet users visit online shopping websites such as eBay, Amazon, Shopping.com, etc. Although these ads are not directly related to virus or spyware infections, many computer users report that they do not know why these pop-ups appear or what causes them. Users should be aware that SuperFish ads are caused by free add-ons installed on Internet browsers (Internet Explorer, Mozilla FireFox, Google Chrome).
Some known browser extensions using the SuperFish api are: Xnotifier, Fasterchrome, and Surf Canyon. If you have recently installed one of these browser plug-ins, you will observe price comparison and coupon ads when browsing online shopping websites. Many free software (or browser extension) developers use these additional plug-ins to monetize their free software. To avoid unwanted ads such as this, closely check each installation window of any freeware and disallow installation options for additional software or browser add-ons.
SuperFish ads are not caused by virus or malware infections, but are a direct consequence of free browser plug-in installation. To eliminate these ads, check any recently-installed browser extensions and eliminate them. If you feel that SuperFish ads appear in your Internet browser without your consent, and you wish to remove them, use the removal guide provided.
SuperFish ads removal:
Windows 7 users:
Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features". Look for "Fast Search, WindowsShopper", select these entries and click Uninstall.
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs". Locate "Programs and Features". Look for "Fast Search, WindowsShopper", select these entries and click Remove.
After uninstalling browser extensions which cause SuperFish ads, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
Remove SuperFish ads from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove SuperFish ads from Internet Explorer:
Click "Tools" (or the gear icon in Internet Explorer 9), select "Manage Add-ons". Look for SuperFish and Surf Canyon Incorporated related entries (WindowsShopper, Fast Search) and disable them.
If you continue to have problems with removal of SuperFish ads, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl". In the opened window click on "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click on "Advanced" tab, then click Reset.
Remove SuperFish ads from Google Chrome:
Click on the wrench or bars icon (top right of the screen), select "Tools" and click on "Extensions". Locate these entries: "FastestChrome - Browse Faster, Superfish WindowsShopper, Surf Canyon", select them and click on the trash can icon.
Remove SuperFish ads from Mozilla FireFox:
Click "Tools" (at the top of the window), select "Add-ons". Click on "Extensions" and disable these add-ons: "Fast Search by Surf Canyon, WindowsShopper".
If you continue to have problems with removal of superfish ads, reset your Mozilla FireFox settings to default.
Open Mozilla FireFox, at the top left corner of the main window click "FireFox", in the opened drop down menu choose Help and then click on Troubleshooting Information, in the opened window click on "Reset FireFox" button.
SuperFish Ads is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.
Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in SuperFish Ads distribution:
To avoid installation of SuperFish Ads be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:
When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:
If you are experiencing problems while trying to remove SuperFish Ads from your computer, please ask for assistance in our malware removal forum.