ZoomEx Adware

Also Known As: ZoomEx Virus
Type: Adware
Damage level: Medium
Distribution: High
Damage Level

ZoomEx - how to eliminate this unwanted browser add-on?

What is ZoomEx?

The ZoomEx browser extension enhances users' Internet browsing experience by enlarging Facebook photos (when the user hovers over them). Whilst on first inspection this browser plug-in appears legitimate, it has a downside: this extension displays unwanted ads (pop-ups and text link ads). ZoomEx is one of a number of adware-related browser add-ons used by free software developers to monetize their free programs.

Many computer users report that they did not willingly install this browser add-on and yet it appeared on their Internet browsers (Internet Explorer, Google Chrome, Mozilla FireFox). These situations can occur if computer users install freeware, such as, for example, PrivitizeVPN. The ZoomEx add-on can then be inadvertently installed with it during the installation phase, especially if the user is not vigilent. This browser add-on can be categorized as adware since it is installed on users' systems using deceptive promotion methods (bundling with free software), and it displays unwanted ads, which may lead to installation of malware and viruses.

ZoomEx adware

The ZoomEx browser add-on alone is not technically a virus or spyware, however, it is an unwanted browser add-on which diminishes Internet browser performance, tracks users' Internet browsing habit, and displays unwanted ads. If you feel that this extension was installed on your computer without your consent, use the removal guide provided to eliminate this unwanted browser plug-in.

Quick menu:

ZoomEx adware removal:

Windows 7 users:


Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features".

Windows XP users:


Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".

WIndows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".

ZoomEx uninstall

In the uninstall programs window, look for "ZoomEx", select this entry and click " Uninstall" or "Remove"

Remover for ZoomEx Adware

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Remove ZoomEx from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove ZoomEx from Internet Explorer:

ZoomEx Internet Explorer

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Zoomex", select it and disable this entry.

Optional method:

If you continue to have problems with removal of the ZoomEx extension, reset your Internet Explorer settings to default.

Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl". In the opened window click on "Advanced" tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click on "Advanced" tab, then click Reset.

Windows 8 users: Open Internet Explorer and click on the "gear" icon. Select "Internet Options". In the opened windows select "Advanced" tab and click on the "Reset" button.

Google Chrome logoRemove ZoomEx from Google Chrome:

Zoomex Google Chrome

Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate: "Zoomex" select this entry and click on the trash can icon.

Optional method:

If you continue having problems with the removal of ZoomEx add-on, you can reset your Google Chrome browser settings. Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) and select "Tools". In the opened menu select "Extensions" and click "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click on the "Show advanced settings…." link. After scrolling to the bottom of the screen click on the "Reset browser settings" button. In the opened window click on the "Reset" button.

Mozilla Firefox logoRemove ZoomEx from Mozilla FireFox:

ZoomEx Mozilla FireFox

Click on the Firefox menu firefox menu icon(at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "Zoomex".

Optional method:

If you continue to have problems with removal of the ZoomEx plug-in, reset your Mozilla FireFox settings to default.

Open Mozilla Firefox, at the top right corner of the main window click on the Firefox menufirefox menu iconin the opened menu click on the "Open Help Menu" iconfirefox help menu then select "Troubleshooting Information", in the opened window click on "Reset Firefox" button.


ZoomEx Adware is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.

Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in ZoomEx Adware distribution:

Free software download clients used in adware distribution

To avoid installation of ZoomEx Adware be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:

Using decline button to avoid installation of adware

When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:

Using custom installation when downloading free software
If you are experiencing problems while trying to remove ZoomEx Adware from your computer, please ask for assistance in our malware removal forum.

If you have additional information on ZoomEx Adware or it's removal please share your knowledge in the comments section below.


#1 cedrick 2013-01-22 16:32
i erased all zoomex i could in my computer except for the add-on for internet explorer, i don't seem to be allowed to do that and i did reset iexplorer o default but the zoomex add-on is still there and my computer is still slow
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