Also Known As: ZoomEx Virus, Type: Adware, Distribution: High
Damage level: Medium
Written by Tomas Meskauskas on
ZoomEx - how to eliminate this unwanted browser add-on?
What is ZoomEx?
The ZoomEx browser extension enhances users' Internet browsing experience by enlarging Facebook photos (when the user hovers over them). Whilst on first inspection this browser plug-in appears legitimate, it has a downside: this extension displays unwanted ads (pop-ups and text link ads). ZoomEx is one of a number of adware-related browser add-ons used by free software developers to monetize their free programs.
Many computer users report that they did not willingly install this browser add-on and yet it appeared on their Internet browsers (Internet Explorer, Google Chrome, Mozilla FireFox). These situations can occur if computer users install freeware, such as, for example, PrivitizeVPN. The ZoomEx add-on can then be inadvertently installed with it during the installation phase, especially if the user is not vigilent. This browser add-on can be categorized as adware since it is installed on users' systems using deceptive promotion methods (bundling with free software), and it displays unwanted ads, which may lead to installation of malware and viruses.
The ZoomEx browser add-on alone is not technically a virus or spyware, however, it is an unwanted browser add-on which diminishes Internet browser performance, tracks users' Internet browsing habit, and displays unwanted ads. If you feel that this extension was installed on your computer without your consent, use the removal guide provided to eliminate this unwanted browser plug-in.
- What is ZoomEx?
- STEP 1. Uninstall ZoomEx application using Control Panel.
- STEP 2. Remove ZoomEx add-on from Internet Explorer.
- STEP 3. Remove ZoomEx plugin from Google Chrome.
- STEP 4. Remove ZoomEx extension from Mozilla Firefox.
ZoomEx adware removal:
Windows 7 users:
Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
WIndows 8 users:
Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".
In the uninstall programs window, look for "ZoomEx", select this entry and click " Uninstall" or "Remove"
Remove ZoomEx from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove ZoomEx from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Zoomex", select it and disable this entry.
If you continue to have problems with removal of the ZoomEx extension, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove ZoomEx from Google Chrome:
Click the Chrome menu icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "Zoomex" select this entry and click on the trash can icon.
If you continue having problems with the removal of ZoomEx add-on, you can reset your Google Chrome browser settings. Click the Chrome menu icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen click the "Reset browser settings" button.
In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.
Remove ZoomEx from Mozilla FireFox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "Zoomex".
If you continue to have problems with removal of the ZoomEx plug-in, reset your Mozilla FireFox settings to default.
Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window click the "Reset Firefox" button.
In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.
ZoomEx Adware is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.
Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in ZoomEx Adware distribution:
To avoid installation of ZoomEx Adware be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:
When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:
If you are experiencing problems while trying to remove ZoomEx Adware from your computer, please ask for assistance in our malware removal forum.
If you have additional information on ZoomEx Adware or it's removal please share your knowledge in the comments section below.