'COMPUTER HEALTH IS CRITICAL' Error

Also Known As: PUPs causing fake error messages

COMPUTER HEALTH IS CRITICAL removal instructions

What is COMPUTER HEALTH IS CRITICAL message?

This false error message pops-up when the system is infected with adware-type applications such as Games DesktopMovieDea, and Desktop-play. All claim to provide various useful features that supposedly improve the Internet browsing experience, however, fake promises delivered by adware-type apps are simply attempts to trick users to install. Rather than providing the functionality promised, these applications gather personal data, deliver intrusive online advertisements, and generate this fake error message.

COMPUTER HEALTH IS CRITICAL adware

The message states that the system encountered an error and the computer has been stopped to prevent damage and data loss. Users are then encouraged to contact a 'Microsoft Certified Technician' via the telephone number provided (1-855-210-6024). This information is false. You should ignore the error message and eliminate the potentially unwanted program (PUP) responsible for its generation. Display of error messages is uncommon behavior for adware. Error messages offering help, and then encouraging users to contact technicians, are often generated by ransomware-type applications. Never follow these guidelines - you will risk being scammed.

Text presented by this fake error message:

A problem has been detected and you PC has been stopped to prevent damage.
0x0009AF8 DRIVER_IRQL PENDING OPERATION
COMPUTER HEALTH IS CRITICAL
RESTARTING THE COMPUTER MAY CRASH YOU SYSTEM DATA

Technical information:
***STOP: 0x00000D1 (0x000000c, 0x0000002, 0x00000000, 0xF86B5A89)
*** irql.sys - Address F86B5A12 base at F85B6000, TimeStamp 3dd9919eb
Beginning dump of physical memory…
Physical memory dump complete.
CONTACT MICROSOFT CERTIFIED TECHNICIAN
AT TOLL FREE: 1-855-210-6024
To immediately rectify issues and prevent data loss or you can press ESC key to quit this page at your own risk.

Applications that generate this error message are similar to other adware-type apps including, for example, Safe Browsing, Steel Cut, DesktopClock, and Sidebar Dock. These offer useful features, however, they simply display intrusive online advertisements and collect personally identifiable information. Adware-type applications are designed solely to generate revenue for the developers and provide none of the functionality promised.

How did adware install on my computer?

Applications such as these are commonly distributed using a deceptive software marketing method called 'bundling' (stealth installation of PUPs with the chosen software/apps), and thus, usually infiltrate systems without users' permission. Research shows that many users do not express enough caution when downloading and installing software - they simply rush these processes and skip most/all steps. Aware of this, developers conceal PUPs within the 'Custom' or 'Advanced' settings. By skipping this section, users often install deceptive applications inadvertently and expose their systems to risk of infection. The developers are concerned only with the amount of revenue generated, and thus, do not properly disclose installation of PUPs (inluding the ones generating this fake error message).

How to avoid installation of potentially unwanted applications?

There are two simple steps you should take to protect your system from adware infections. Firstly, pay close attention when downloading and installing software - select the 'Custom' or 'Advanced' settings and follow all steps (since rogue applications are usually hidden). Secondly, never accept offers to install additional programs. Adware-type applications are often distributed in groups, and therefore, you should opt-out of additional third party applications.

Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

COMPUTER HEALTH IS CRITICAL adware uninstall via Control Panel

In the uninstall programs window, look for any recently-installed suspicious programs, select such entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes COMPUTER HEALTH IS CRITICAL error message, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Download remover for PUPs causing fake error messages
1) Download and install   2) Run system scan   3) Enjoy your clean computer!

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Reimage.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing deceptive browser plug-ins from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing deceptive browser plug-ins from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the pups causing fake error messages, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing deceptive browser plug-ins from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing deceptive browser plug-ins from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the pups causing fake error messages, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing deceptive browser plug-ins from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing deceptive browser plug-ins from Mozilla Firefox step 2

Optional method:

Computer users who have problems with pups causing fake error messages removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)