Do not trust the AlWasail Industrial Company email scam

Also Known As: possible malware infections
Distribution: Low
Damage level: Medium

AlWasail Industrial Company email scam removal guide

What is AlWasail Industrial Company email scam?

Typically, scammers behind phishing emails attempt to trick recipients into providing sensitive information. Usually, their goal is to deceive recipients into opening some shady website and entering personal information on it or sending that information directly via email. Most scammers attempt to extract credit card details, bank account numbers, login credentials (e.g., email addresses, usernames, passwords), social security numbers, etc. It is noteworthy that most phishing emails masquerade as official letters from legitimate companies.

AlWasail Industrial Company email scam email spam campaign

Scammers behind this phishing email pretending to be representatives of Alwasail, a company that manufactures polyethylene pipes and fittings. Their email is disguised as a letter regarding a request for quotation (RFQ), payment advice, and contains two attachments (PDF documents named "RFQ fir HDEP Pipes.pfd" and "Advise Payment.pdf", their names may vary in other email variants). After opening those documents, they ask to enter login credentials to view them. Judging by the title of the browser tab that is supposed to be used to view the attached PDF documents, scammers behind this phishing email attempt to trick recipients into providing their Office 365 login credentials (email address and password used to sign in to Office 365). It is likely that after receiving login credentials, scammers would use them to access files, photos, and other personal files, data. Depending on accessed data, it may be used to make unauthorized transactions, fraudulent purchases, spread phishing emails, like this one further, send spam, steal identities, and so on. Stolen Office 365 accounts or data stored on them could be sold to third parties (other cybercriminals). Although, it is possible that they target login credentials for other accounts. It is important to mention that when cybercriminals have access to one account, they try to use the same login credentials to hijack other accounts as well. They often succeed because there are many users who use the same login credentials to log into different accounts.

Threat Summary:
Name AlWasail Industrial Company Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Disguise Letter from AlWasail Industrial Company regarding request for quotation
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner
To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available.

There are many examples of phishing emails that cybercriminals use to extract sensitive personal information from unsuspecting recipients. Some examples are "Debt Settlement Email Scam", "Monthly Email Validation Email Scam", "Inode Quota Exceeded Email Scam". It is important to mention that cybercriminals can use emails as channels to deliver malware, for example, ransomware, various Trojans. Email campaigns used to deliver malware are called malspam campaigns. More detailed information about the distribution of malware using email as a channel is provided in the next paragraph.

How do spam campaigns infect computers?

Cybercriminals deliver malware via email by attaching a malicious file or including a download link for a malicious file. In both cases, their main goal is to trick recipients into downloading and opening a malicious file that is designed to install malware on the operating system. Usually, malspam campaigns are used to trick recipients into opening malicious Microsoft Office documents, PDF documents, RAR, ZIP or other archive files, JavaScript files, executable files (like .exe). In most cases, opened attachments (or files downloaded via provided links) install malware after opening them. Although, it does not apply to documents opened with Microsoft Office 2010 and newer. Those documents do not install malware unless users enable content (macros commands) in them. It is important to mention that malicious documents opened with older MS Office versions do not ask users whether they want to enable editing/content and infect a computer without needing any further user interference. It is because older versions do not have the "Protected View" mode.

How to avoid installation of malware?

Received emails that contain links or attachments should be analyzed. If such emails are not relevant and sent from suspicious addresses, then they should be ignored. There is always a high change that an email of this kind would be used by cybercriminals to distribute malware. Programs and files should be downloaded using only legitimate, reliable sources, such as official websites and direct links. It is not recommended to open files downloaded from unofficial websites, via third party downloaders, Peer-to-Peer networks like torrent clients, eMule, and so on. Installed software has to be updated, activated with tools or functions that its official developers have designed. None of the other tools are trustworthy, third-party activation or updating tools often are bundled with malware. Also, it is against the law to use such tools to activate licensed software. The operating system should have a reputable antivirus or anti-spyware software installed on it. It is recommended to scan the system for threats on a regular basis. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the AlWasail Industrial Company scam:

Subject: Re: RFQ for HDPE Pipes

xc for HDEP Pipes.pdf 108 KB
Advise Payment..pdf 63 KB

2 attachments (171 KB)  Preview  Download all

thank you.  hxxps://www.alwasail.com/wp-content/uploads/alwasail-fm-approved-v1.pdf

Saleh A.Al Mushekih
AlWasail Industrial Company

AlWasail Industrial Company
P O Box : 21599,
Riyadh - 11485, Saudi Arabia
Mobile : +966 50 5456357
Email : saleh@alwasail.com
Web : hxxp://www.alwasail.com

Screenshot of the website used to steal login credentials:

alwasail industrial company email scam phishing website

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available.

Quick menu:

How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":


manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

Click to post a comment

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

Our malware removal guides are free. However, if you want to support us you can send us a donation.

Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
possible malware infections QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of possible malware infections on your mobile device.
We Recommend:

Get rid of Windows malware infections today:

Download Combo Cleaner

Platform: Windows

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

[Back to Top]

To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available.