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How to recognize a phishing email like Account Security Info Update?

Also Known As: possible malware infections
Damage level: Medium

What is Account Security Info Update email scam?

Emails used to trick recipients into providing personal information are disguised as letters from legitimate companies, organizations, or other entities. Most of them contain a website link designed to open a deceptive website. Scammers behind this email attempt to trick recipients into providing email login credentials.

Account Security Info Update email scam email

Account Security Info Update email scam in detail

Scammers use this email to trick recipients into providing email addresses and passwords used to log into their email accounts. They claim that recipients need to update their accounts due to updates in Windows services agreements. Scammers encourage recipients to click the "UPGRADE NOW" button to update their accounts

The purpose of this email is to trick recipients into believing that their email accounts will be disabled if not updated and providing their email addresses and passwords on a fake Yahoo (or other email service provider) website.

It is important to know that scammers could try to use the stolen login credentials to access other accounts as well. Thus, it is strongly recommended not to use the same login credentials for multiple accounts. Passwords provided on fake websites should be changed as soon as possible.

Threat Summary:
Name Account Security Info Update Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Email account will be disabled if not updated as soon as possible
Disguise Letter from email service provider
Related Domain evergreensaladbar[.]com
Detecion Names (evergreensaladbar[.]com) CRDF (Malicious), CyRadar (Malicious), Fortinet (Phishing), Webroot (Malicious), Full List (VirusTotal)
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Phishing emails in general

Scammers use email to trick recipients into providing usernames, email addresses, passwords, credit card details, social security numbers, and other information that could be misused for malicious purposes (monetized in fraudulent ways). More examples of similar emails are "Gas Sensing Solutions (GSS)", "Storage Server Failure", and "MoneyGram".

Emails can be used to deliver malicious software (for example, ransomware, Trojans). Those emails look like letters from legitimate entities as well.

How do spam campaigns infect computers?

Cybercriminals behind malicious emails attempt to trick recipients into opening malicious attachments or download links for malicious files. Most of them use Microsoft Office documents, PDF documents, ex executable files, JavaScript files, or archive files to deliver malware via emails. Recipients install malware by opening those files.

If opened with Microsoft Office 2010 or later, malicious documents do not install malware unless users enable macros commands (editing, content). Malicious documents opened with earlier MS Office versions do not ask for permission to enable macros commands - they infect computers once they are opened.

How to avoid installation of malware?

Installed programs have to be updated and activated with tools or implemented functions provided/designed by their official developers. Attachments and links in irrelevant emails received from unknown, suspicious addresses should not be opened. Software and files should be downloaded from official websites and through direct links.

A computer should be scanned for malware or other threats regularly. It is recommended to scan it with a reputable antivirus or anti-spyware software. That software should be kept up to date.

If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the Account Security Info Update email scam:

Subject: ******** Almost Full ******** Kindly Update

Account Security Info Update

Your Mailbox will expire on AUGUST  30TH , 2021

This is to notify you that we are currently updating the windows services agreement and privacy statement.

Please keep your security information updated.

Do not ignore!

UPGRADE NOW

NOTE: YOUR EMAIL ADDRESS WILL BE DISABLED IF NOT UPDATED. (UPDATE IS FREE)
 
Thank you for using our services
Email Administrator.

Fake Yahoo login website used to steal email addresses and passwords:

account security info update email scam website used to steal yahoo login credentials

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.

If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.

Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button.

In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.

These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software. To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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