How to identify scams like "Mail Service 2025"
Phishing/ScamAlso Known As: Fake Mail Service 2025 notification
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What kind of scam is "Mail Service 2025"?
We have inspected the email and concluded that it is a phishing attempt. It is designed to appear as a message from an email service provider and contains a link to a fake site. The goal is to steal personal information from recipients. Such emails should be ignored and deleted.
More about the "Mail Service 2025" scam email
The phishing email presents itself as a message from a mail service provider, claiming that the recipient has undelivered emails waiting. It urges the user to "follow a provided portal" to ensure prompt delivery and avoid being blocked from receiving future messages. The link ("ACCEPT DELIVERY NOW" button) provided in this email leads to a fake page designed to steal personal information.
This website mimics the appearance of the Gmail login site and instructs visitors to enter their passwords to continue. Once entered, this information is sent to scammers. With this information, fraudsters can access the victim's Gmail account, read private emails, reset passwords for other linked services, use the account to spread phishing messages, or even deliver malware.
Also, scammers may try to access other accounts, such as banking, social media, gaming, and others, and sell the stolen information to third parties. Thus, falling for phishing emails can lead not only to account hijacking but also to identity theft, monetary loss, and other issues.
Name | Mail Service 2025 Email Scam |
Threat Type | Phishing, Scam, Social Engineering, Fraud |
Fake Claim | The recipient has undelivered emails waiting |
Related Domain | trocol[.]com |
Detection Names (trocol[.]com) | CRDF (Malicious), CyRadar (Malicious), ESET (Phishing), Lionic (Malicious), Seclookup (Malicious), Full List Of Detections (VirusTotal) |
Disguise | Notification from an email service provider |
Symptoms | Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer. |
Distribution methods | Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains. |
Damage | Loss of sensitive private information, monetary loss, identity theft. |
Malware Removal (Windows) |
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. Download Combo CleanerTo use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com. |
Similar scam emails in general
Phishing emails are designed to trick recipients into revealing sensitive information, such as login credentials or other personal data. They often appear to come from trusted sources and use urgent or alarming messages to trick recipients into taking action. Sometimes, such emails can be used to distribute malware.
It is important to recognize deceptive emails to avoid the associated risks. Some examples of other scam emails are "Webmail System Maintenance", "Account Password Is Old", and "Urgent Security Alert".
How do spam campaigns infect computers?
Cybercriminals often spread malware through email attachments or by using misleading links. These attachments can be documents (like PDFs or Word files), compressed archives (such as ZIP or RAR), or executable files and scripts. Simply opening these files or enabling features like macros can start the infection.
Sometimes, phishing emails lead users to fake or compromised websites that encourage them to download malicious software. In other cases, the malware may be downloaded once the site is visited, without any further action from the user.
How to avoid installation of malware?
Be careful with questionable emails or other messages, avoid clicking links or opening attachments if the content is unexpected, unrelated, or from unknown senders. Keep your operating system and software up to date to stay protected against security vulnerabilities. Download apps and files from trusted sources, such as official websites or reputable app stores.
Avoid using pirated software, keygens, or cracking tools, as they often carry hidden threats. Also, do not interact with ads, pop-ups, links, buttons, etc., on shady sites, and do not agree to receive notifications from suspicious pages. For added protection, use reliable antivirus or security tools.
If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "Mail Service 2025" scam email:
Subject: Notice: Mail Notification For ********
******** Mail Service 2025
Dear ********
You have some undelivered incoming mails on ******** ,
Follow the below portal for prompt delivery to avoid being blocked from receiving mails.
ACCEPT DELIVERY NOW ********
Best Regard,
******** Mail Service.
Screenshot of the fake Gmail site used in this scam:
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Quick menu:
- What is Fake Mail Service 2025 notification?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Phishing Emails
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
Sextortion Emails
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
Frequently Asked Questions (FAQ)
Why did I receive this email?
These emails are generally not targeted at any one person, and they often use generic content to trick as many recipients as possible. Receiving a scam email usually means your email address was obtained through a data breach, a compromised or fake website, or a similar source.
I have provided my personal information when tricked by this email, what should I do?
If you entered your login credentials, immediately change all affected passwords. It is also advisable to update passwords for any other accounts that use the same or similar login details
I have downloaded and opened a file attached to this email, is my computer infected?
Running a malicious executable file (like a .exe) can cause immediate harm. Files such as PDFs and Office documents are generally safer, but they can still be dangerous if you enable macros or follow prompts that activate hidden malware.
I have read the email but did not open the attachment, is my computer infected?
Viewing an email without interacting with links or attachments does not pose a risk of infecting your computer.
Will Combo Cleaner remove malware infections that were present in email attachment?
Combo Cleaner can identify and eliminate most known malware. However, because some threats may be deeply embedded, running a full system scan is essential for removal and protection.
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Tomas Meskauskas
Expert security researcher, professional malware analyst
I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.
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