How to spot scams like "Exodus Wallet Verification"

What kind of scam is "Exodus Wallet Verification"?

Our team has analysed the email and concluded that it is a fake message posing as an Exodus wallet verification notification. This scam email contains a link to a deceptive page created to harvest personal information. Such scams are known as phishing attempts. Recipients should ignore them to avoid the associated risks.

More about the "Exodus Wallet Verification" scam email

This email pretends to be from a cryptocurrency wallet service and claims that the recipient's Exodus wallet needs verification. It urges the user to act quickly to avoid suspension, gives a deadline, and suggests that failure to act will result in blocked access. The email pushes the recipient to "backup" the wallet using the provided link ("Backup Your Wallet").

This link leads to a bogus Exodus website instructing visitors to enter their recovery phrase words or private key to "import" their wallet. Any information entered on this web page is sent to fraudsters, who can use it to access wallets and drain them (steal cryptocurrency).

Once cryptocurrency is sent to a scammer, it is very difficult or impossible to recover. Most victims lose their cryptocurrency permanently. Thus, it is important to examine emails before opening provided links or sharing personal information.

Similar scam emails in general

Scams like this often use fake urgent messages and a fake websites to trick users into revealing their wallet recovery details. Once those details are provided, attackers can access wallets and can steal cryptocurrency, which is almost always unrecoverable. Sometimes, fraudulent emails can be used to deliver malicious software.

Some examples of other phishing emails are "System Update", "Final Notice - Complete Verification", and "Office 365 Password Reset Request".

How do spam campaigns infect computers?

Email attachments are a common way for malware to spread, including infected executables, scripts, Office or PDF documents, and compressed archives like ZIP or RAR. The malware activates when the file is opened or additional actions are taken (e.g., when a user enables macros in a compromised document).

Deceptive emails can also direct recipients to fake or compromised websites that silently download malware or persuade users to download and run it. Infections can only happen after the file is opened or the link is clicked.

How to avoid installation of malware?

Always use official app stores or websites for downloads, and avoid pirated programs or cracks. Ignore pop-ups, ads, and buttons on unsafe sites, and never allow notifications from suspicious pages. Do not open attachments or click links in unexpected emails (or other messages) from unknown sources.

Keep your system and apps up to date and run regular scans with trusted security tools.

Text presented in the "Exodus Wallet Verification" email letter:

Subject: Complete the backup verification process

Dear Valued Customer,

We wanted to inform you that your Exodus wallet still requires verification. To maintain the security and functionality of your account, kindly complete the verification process by the specified deadline. We recommend taking action promptly to avoid any disruptions.

To ensure continued access and safeguard your account, please finalize verification before Octobre 30, 2025. Unverified wallets will be temporarily suspended after this date. Act now to maintain uninterrupted service.

Backup Your Wallet

For any questions or further assistance, please feel free to contact our support team. We're here to help ensure your Exodus wallet is updated securely and promptly.

Thank you for your prompt attention to this matter, and thank you for choosing Exodus.

Sincerely,
Exodus Team

Fake Exodus website used to steal personal information:

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Quick menu:

• What is Exodus Wallet Verification phishing email?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

These messages are distributed to many recipients at once. They are not targeted at a specific individual and are simply attempts to trick anyone who receives them.

I have provided my personal information when tricked by this email, what should I do?

If your passwords, private keys, recovery phrases, or other details have been compromised, change them right away. For other sensitive information, such as credit card or identification numbers, contact the appropriate financial and (or) government institution.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

Running an .exe or other executable can immediately launch malware. Other files, like documents or archives, are generally lower-risk because they usually require users to take additional actions to run malware.

I have read the email but did not open the attachment, is my computer infected?

Reading the email alone does not pose a threat, as malware can only run after you click a link or open an attachment.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner removes most malware, but thorough scanning of the entire system helps detect and remove hidden threats (e.g., sophisticated threats).