How to spot scams like "Intuit QuickBooks - Payment Processed Successfully"

What kind of scam is "Intuit QuickBooks - Payment Processed Successfully"?

Our inspection has shown that it is a fake email claiming to be regarding a payment receipt. It is designed to deceive unsuspecting recipients into opening the provided website and entering personal information. Victims of this scam may be unable to access their accounts and encounter further issues.

More about the "Intuit QuickBooks - Payment Processed Successfully" scam email

The scam email is designed to look like a legitimate payment notification from QuickBooks. It claims that a customer has processed an invoice payment. It also includes a fake transaction ID and urges the recipient to view or download the payment receipt through a provided link. Its purpose is to trick recipients into clicking the link, which leads to a phishing site.

That phishing website is designed to appear as a "secure portal" and instructs visitors to enter their passwords to continue. Entered passwords are sent to scammers who can exploit them to access email and possibly other accounts (e.g., social media or banking). Hijacked email accounts can be exploited to collect personal data, spread scams, deliver malware, and engage in other malicious activities.

Other accounts, if accessed, may be misused to steal identities, steal money, or for other malicious purposes. Therefore, it is crucial to exercise caution when receiving suspicious emails and never disclose personal information on untrustworthy websites.

Similar scam emails in general

This scam email uses the appearance of a legitimate payment notification to deceive recipients into visiting a phishing site. Any information entered on that site, such as passwords, can be stolen and used to compromise email and other accounts. It is important to be careful when receiving similar messages to avoid falling victim to scams.

Sometimes, fraudulent emails are used to infect computers with malware. Additional examples of scam emails are "Pantera Capital - Estate Recovery Email Scam", "Security Alert: Unsuccessful Login On A New Device Email Scam", and "iCloud Payment Method Declined Email Scam".

How do spam campaigns infect computers?

Cybercriminals commonly use email as a delivery method for malware by attaching infected files, including documents, archives, scripts, or executable files. Infection usually occurs when a user opens these files, enables macros, or performs other steps.

In other cases, emails include links that redirect users to fraudulent or hacked websites. These pages may try to download malware automatically or convince visitors to download and execute it themselves. In both scenarios, the system can be compromised only after the user interacts with the attachment or link.

How to avoid installation of malware?

Be cautious with emails and other types of messages from unknown sources, and do not open unexpected links or attachments. Do not interact with ads, pop-ups, links, or other clickable items on unreliable websites. Get software only from legitimate websites or well-known app stores, and avoid pirated programs, key generators, or cracked tools.

Make sure your operating system and applications are kept up to date, and regularly check your system using a trusted security program.

Text presented in the "Intuit QuickBooks - Payment Processed Successfully" email letter:

Subject: Payment Receipt Notification

PAYMENT PROCESSED SUCCESSFULLY.
Powered by QuickBooks BillPay.

Our customer has processed an invoice payment via QuickBooks BillPay on 12/10/2025 8:59:27 p.m. with transaction ID #B24P93eZ2201G.

View and download the copy of the payment receipt below:
View Payment

Payment will arrive in your bank account within 2-5 working days

Intuit QuickBooks.

Intuit, Inc. All rights reserved. Privacy | Security | Terms of service

Fake site used in this scam:

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Quick menu:

• What is Intuit QuickBooks - Payment Processed Successfully phishing email?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Scammers often obtain email addresses from leaked databases or deceptive websites and then distribute identical messages to many recipients at once.

I have provided my personal information when tricked by this email, what should I do?

Change the passwords on any accounts that may be affected if your login details were leaked. If sensitive information like bank data or identification details was exposed, promptly inform the relevant organizations or authorities.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

The risk of infection depends on the file type. Executable files can immediately launch malware when opened, whereas documents are usually harmless unless the user activates features like macros.

I have read the email but did not open the attachment, is my computer infected?

Reading/opening an email does not endanger a device. A system can only become infected if the user interacts with harmful links or opens malicious attachments.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner is capable of removing most known malware, while a full system scan helps uncover hidden or more advanced threats that may otherwise would be unnoticed.