How to spot scams like "SecureDocs Document Delivery"

What is the fake "SecureDocs Document Delivery"?

Our team has concluded that this is a scam email claiming that the recipient has received a document for review. It is used to promote a fraudulent website designed to steal personal information. Scams of this type are classified as phishing attempts. Recipients should not respond to such emails and never open the provided links or files.

More about the "SecureDocs Document Delivery" scam email

The email claims that Canada Cold Chain Inc. has sent a secure document for review. It states that the recipient has received a 12-page PDF file named "Remittance_Advance_.pdf" through SecureDocs' encrypted delivery system. The message emphasizes that the document is for review only, that access is logged and monitored, and that the delivery is automated and secure.

The link in this scam email ("Reveiw Document", which is spelled incorrectly ) directs the recipient to a fake website that imitates the design of the legitimate service provider. The site can appear as Gmail, Yahoo Mail, and other email providers. Its purpose is to steal email passwords.

If this information is stolen, scammers can access email accounts and look for sensitive details, send deceptive emails (e.g., phishing messages), distribute malware, or perform other malicious actions. They can also sell the stolen passwords to other cybercriminals. Additionally, if victims reuse their passwords across multiple platforms, fraudsters may be able to hijack other accounts (e.g., social media or banking) as well.

Thus, it is important to examine emails before interacting with them to avoid falling for scams.

Conclusion

This email is a scam designed to trick recipients into visiting a fake website and revealing their email passwords. If compromised, these passwords can be used to hijack email and possibly other accounts. Inspection of unexpected emails is essential to prevent falling victim to such attacks.

Sometimes, threat actors use emails to trick users into infecting computers. Here are additional examples of phishing emails: "Official Communication - Service Update Required Email Scam", "Email Account Closure Scam", and "Payment-Related Document In Secure PDF Format Email Scam".

How do spam campaigns infect computers?

Cybercriminals frequently use email to deliver malware by sending messages with infected attachments or malicious links. They usually aim to trick recipients into running malware via malicious executables, Word or Excel documents, PDFs, compressed files, or scripts. However, attached files can deploy malware only if recipients open them.

Malicious links in emails are another common method. Clicking them may redirect users to fake or compromised websites that either trigger an automatic download of malware or deceive users into manually downloading and running it.

How to avoid installation of malware?

Software/applications should always be downloaded from official websites or trusted app stores. Pirated programs, cracks, or key generators can contain hidden threats and should never be used. It is also essential to keep your operating system and all installed programs up to date, and to perform routine scans with reliable security tools.

Be careful when dealing with emails or messages from unknown senders. Do not open unexpected attachments or click on suspicious links. Avoid interacting with ads, pop-ups, links, or other clickable elements on unreliable websites, and do not accept notifications from suspicious sites.

Text presented in the "SecureDocs Document Delivery" email letter:

Subject: ATT: Account Settlement from Canada Cold Chain Inc.

SecureDocs
SECURE DOCUMENT DELIVERY
Document
You have received a document for your review
PDF
Remittance_Advance_.pdf
2.4 MB • 12 pages
Encrypted View Only
Recipient: pcrisk.com
Delivered: 2/10/2026 1:34:01 a.m.UTC
Reveiw Document

This document was delivered via SecureDocs encrypted transfer. Access is logged and monitored.
Privacy Terms Security

SecureDocs Inc. • This is an automated secure delivery notification.
Reference: DOC-##num4##

Fake website used in this scam:

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Quick menu:

• What is SecureDocs Document Delivery phishing email?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

These emails are typically sent to many recipients simultaneously. The addresses are often obtained through data breaches, fraudulent or hacked websites, or other collection methods.

I have provided my personal information when tricked by a scam email, what should I do?

Users who may have had their accounts compromised should change their passwords immediately. If sensitive information, such as personal identification or financial data, is exposed, victims should contact the appropriate authorities.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

Infection risk depends on the file and user actions. For example, executables or scripts can infect systems when opened, and documents can deploy malware after additional steps, such as enabling macros.

I have read the email but did not open the attachment, is my computer infected?

Simply opening an email will not infect your computer. Malware spreads only if you click malicious links or open infected attachments.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner can detect and remove most malware, but more sophisticated or deeply hidden threats may require a full system scan to be eliminated.