How to identify scams like "Account Has Breached Our Terms Of Service"

What is "Account Has Breached Our Terms Of Service" scam?

We have inspected the email and found that it is disguised as a notification from "Domain Account service provider" and contains a deceptive link. Its purpose is to trick recipients into entering personal information on a fake website. Victims of this scam may experience account hijacking and other negative consequences.

More about the "Account Has Breached Our Terms Of Service" scam email

This scam claims that the recipient's account has violated the service's terms and will be suspended soon. It instructs the recipient to follow a provided link ("Resolve Issue") to restore the account if they believe no rules were broken. Clicking the provided link opens a fake login website.

This site can imitate the appearance of the recipient's email provider - it can appear as Gmail, Yahoo Mail, or another provider. In all cases, the site instructs visitors to enter their email account login credentials to proceed. However, provided details are sent to scammers who can use them to hijack email accounts.

Stolen accounts can be used to steal sensitive information from emails, send scam links to others, distribute malware, or engage in other malicious activities. Moreover, fraudsters may attempt to access other accounts using the stolen details. Victims may have their banking, social media, or other accounts hijacked as well.

Thus, it is important to examine emails before taking action (opening links or disclosing information).

Conclusion

The scammers behind this fraudulent email try to trick recipients into giving away their email login details through a fake website. Falling for it can lead to account hijacking and further fraud. Users should always verify emails before clicking links or sharing any personal information.

Examples of similar scams are "Account Details Issue - Cloud Storage Email Scam", "Ethereum Powerball PowerPlay Reward Email Scam", and "Entersoft - Electronic Document Has Been Sent Email Scam". Fraudulent emails can also be used to distribute malware.

How do spam campaigns infect computers?

Malware is often delivered through email by hiding in attachments that look harmless, like official or important documents, PDFs, executable files, ZIP or RAR files, or scripts. Opening them or enabling features such as macros can execute malware and compromise your device.

Emails may also include links to unsafe or fake websites. Visiting these sites can trigger automatic malware downloads or trick you into running it, leading to infection.

How to avoid installation of malware?

Always keep your operating system and apps up to date, and run regular scans using a trusted security tool. Be cautious while browsing - avoid clicking on unknown links, suspicious ads, pop-ups, or allowing notifications from untrusted websites.

Download software from official sources or reputable app stores. Stay away from pirated programs, cracks, or unofficial activators, as they often contain malware. Carefully review unexpected emails or messages, especially those with attachments or links, before opening them.

Text presented in the "Account Has Breached Our Terms Of Service" email letter:

Subject: [********]: Please confirm to continue.

Dear ********,

It has come to our notice that your Account has Breached our terms of service and would be suspended in a short while.

Kindly follow the reference below to restore your account back to normal if you feel you have not violated the terms of your account service.

Resolve Issue

This E-mail Notification is solely intended for: ********

Regards,

Web services

Domain Account service provider.

© Webmail account service provider - 2026 All rights reserved.

Fake website used in this scam:

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Quick menu:

• What is Account Has Breached Our Terms Of Service fake email notification?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Phishing emails are usually send to large numbers of people. The contact information often comes from hacked databases, unreliable websites, or other sources of this kind.

I have provided my personal information when tricked by this email, what should I do?

Update the passwords for any accounts that scammers may accessed. If you shared personal or financial information, notify your bank or the relevant authorities right away.

I have downloaded and opened a file attached to an email, is my computer infected?

The risk depends on both the file type and how the user interacts with it. For example, executable files can infect a device as soon as they are opened, whereas PDFs or Word documents typically require additional actions to cause harm.

I have read the email but did not open the attachment, is my computer infected?

Simply opening a message does not put a system at risk. Threats arise only if malicious files are opened or harmful links are clicked.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner can remove the majority of malware, but some advanced threats might be hidden. Performing a full system scan is recommended to detect and eliminate any hidden infections.