Step-by-Step Malware Removal Instructions

Account Status At Risk Email Scam
Phishing/Scam

Account Status At Risk Email Scam

After reviewing the "Account Status At Risk" email, we determined that it is spam. By making false claims that the recipient's email account will be suspended, it aims to trick them into providing their log-in credentials to a phishing website. The spam email with the subject "Take steps t

Microsoft Outlook Account Will Be Disconnected Email Scam
Phishing/Scam

Microsoft Outlook Account Will Be Disconnected Email Scam

After investigating the "Microsoft Outlook Account Will Be Disconnected" letter, we determined that it is a phishing email targeting log-in credentials. The recipient is warned that due to unresolved issues, their Microsoft Outlook account will be deactivated. However, this is a ploy to trick them

CustomerLoader Malware
Trojan

CustomerLoader Malware

CustomerLoader is a malicious program designed to cause chain infections. In other words, it loads additional malicious components and programs onto compromised devices. All known CustomerLoader infections relied on the DotRunpeX injector trojan to infiltrate the final payload. Over forty malware

Zelis Payment Email Scam
Phishing/Scam

Zelis Payment Email Scam

While examining this email, our team determined that it is a fraudulent phishing attempt. The email is crafted by scammers who falsely claim to represent Zelis, a genuine company operating in the healthcare technology sector. The intention of these scammers is to deceive recipients into divulging

Available_for_trial Ransomware
Ransomware

Available_for_trial Ransomware

While examining malware samples on VirusTotal site, our team discovered a ransomware variant named Available_for_trial. The purpose of Available_for_trial is to encrypt data. In addition to encrypting files, Available_for_trial renames files and creates a ransom note ("how_to_decrypt.hta"). Avail

Lucky Ransomware
Ransomware

Lucky Ransomware

Lucky is the name of a ransomware-type program that our researchers discovered during a routine inspection of new submissions to the VirusTotal website. This malicious program is part of the Phobos ransomware family. On our test machine, Lucky encrypted files and altered their filenames. Original

Webmail Action Required Email Scam
Phishing/Scam

Webmail Action Required Email Scam

We have examined this email and determined that it is a scam. It is crafted to lure visitors into providing personal information on a phishing website. The scammers pose as an email service provider to gain recipients' trust. It is strongly advised to avoid interacting with any links within such e

Your AVAST AntiVirus License Has Expired! POP-UP Scam
Phishing/Scam

Your AVAST AntiVirus License Has Expired! POP-UP Scam

Our team has examined the page and learned that it shows deceptive messages to trick visitors into believing that their Avast Antivirus license has expired. Usually, such websites are generated by affiliates seeking commission by endorsing legitimate software. However, it is important to exercise

Netherlands De Lotto Email Scam
Phishing/Scam

Netherlands De Lotto Email Scam

We have examined this email and determined that it is a lottery scam. This email claims that recipients have won a large sum of money in sweepstakes, despite never having participated. Typically, such emails urge recipients to provide personal information or pay money to claim the prize. Recipient

NX Gone Adware
Adware

NX Gone Adware

While investigating dubious websites, our research team discovered the NX Gone browser extension. It is promoted as a tool that aids novice users in navigating the Internet. However, after inspecting this extension, we determined that it is advertising-supported software (adware). Adware a