SmileBox Redirect

Also Known As: Search.smilebox.com Virus
Type: Browser Hijacker
Damage level: Moderate
Distribution: Moderate
Damage Level

SmileBox - how to remove mystart.smilebox.com and search.smilebox.com?

SmileBox is a popular application used to make collages, scrapbooks, and slide shows. Whilst the application itself is not malware or a virus, the creators of this app use some deceptive methods to monetize their free program. If you download and install this program without closely checking each installation progress window, you will inadvertently install a browser toolbar and your homepage will be changed to mystart.smilebox.com

Furthermore, SmileBox may be installed on your PC whilst installing free software downloaded from the Internet. Some software developers bundle these third party apps in order to monetize their own programs. As mentioned, SmileBox is not a computer security threat, though having this type of software installed on your PC could place your privacy and PC security at risk.

smilebox redirect

Why should you uninstall SmileBox from your computer?

  • Smilebox changes your default search engine (most commonly Google, Bing, etc.) provider to search.smilebox.com
  • This app changes your default homepage to mystart.smilebox.com
  • SmileBox is sometimes bundled with third party free software and can install on your computer without your knowledge

If you have willingly installed SmileBox on your computer and you are happy with the services received, then no action is necessary. Bear in mind, however, that this app employs deceptive monetization methods, which could place your privacy at risk, thus clearly presenting a case for removing it from your PC - the choice is yours. If you have not willingly installed this program, and your Internet browsers are being redirected to mystart.smilebox.com and search.smilebox.com, use the removal instructions provided to eliminate this software and associated toolbars from your PC.

SmileBox removal:

Windows 7 users:

Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate and click "Programs and Features". Look for "Smilebox", "SmileBox EN Toolbar" and "Web Assistant" select them and click Uninstall.

smilebox uninstall

Windows XP users:

Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs". Look for "Smilebox", "SmileBox EN Toolbar" and "Web Assistant" select these entries and click Remove.

After uninstalling SmileBox app and toolbar, it is recommended that you scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software. Remove the entries that this programs detects to ensure your PC is clean from any possible spyware and malware infections.

Scan your computer for possible malware infections

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SmileBox Toolbar removal from browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove SmileBox Toolbar from Internet Explorer:

smilebox internet explorer

Click "Tools" (or gear icon in Internet Explorer 9), select "Manage Add-ons". Look for SmileBox Toolbar related entries (SmileBox EN Toolbar, SmileBox EN Toolbar, Web Assistant) and disable them.

Remove SmileBox Toolbar from Google Chrome:

smilebox Google Chrome

Click on the wrench icon (top right of the screen), select "Tools" and click on "Extensions".  Locate "SmileBox EN" and "Web Assistant", select them and click on the trash can icon.

Remove SmileBox Toolbar from FireFox:

smilebox toolbar mozilla firefox

Click "Tools" (at the top of the window), select "Add-ons". Click on "Extensions" and disable "SmileBox EN" and "Web Assistant".

Manual SmileBox removal:

If you were unable to remove SmileBox using the steps above, you can use this manual removal instruction. Use it at your own risk, since if you do not have strong computer knowledge, you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)

End these SmileBox processes:

[random].exe

Remove these SmileBox registry entries:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UACd.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\4DW4R3
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOIDd.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOID

Summary:

A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.

A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. Here are some examples of free software download clients that are used in SmileBox Redirect distribution:

Free software download managers distributing browser hijackers

To avoid installation of SmileBox Redirect be very attentive when downloading and installing free software. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine:

Declining installation of browser hijackers

Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.

Symptoms indicating that your Internet browsers are affected by a browser hijacker:

  • Your homepage and/or default Internet search engine is changed.
  • Appearance of new toolbars.
  • Slow performance of Internet browsers.
  • New Bookmarks or Favorites added.
  • You can't change your homepage or default search engine.
  • You see online ads on your screen that are not served by the website.
  • You get redirected to pages you never intended to visit.

If you are experiencing problems while trying to remove SmileBox Redirect from your Internet browsers, please ask for assistance in our malware removal forum.

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