Also Known As: Search.smilebox.com Virus, Type: Browser Hijacker, Distribution: High
Damage level: Moderate
Written by Tomas Meskauskas on
SmileBox - how to remove mystart.smilebox.com and search.smilebox.com?
What is SmileBox?
SmileBox is a popular application used to make collages, scrapbooks, and slide shows. Whilst the application itself is not malware or a virus, the creators of this app use some deceptive methods to monetize their free program. If you download and install this program without closely checking each installation progress window, you will inadvertently install a browser toolbar and your homepage will be changed to mystart.smilebox.com
Furthermore, SmileBox may be installed on your PC whilst installing free software downloaded from the Internet. Some software developers bundle these third party apps in order to monetize their own programs. As mentioned, SmileBox is not a computer security threat, though having this type of software installed on your PC could place your privacy and PC security at risk.
Why should you uninstall SmileBox from your computer?
- Smilebox changes your default search engine (most commonly Google, Bing, etc.) provider to search.smilebox.com
- This app changes your default homepage to mystart.smilebox.com
- SmileBox is sometimes bundled with third party free software and can install on your computer without your knowledge
If you have willingly installed SmileBox on your computer and you are happy with the services received, then no action is necessary. Bear in mind, however, that this app employs deceptive monetization methods, which could place your privacy at risk, thus clearly presenting a case for removing it from your PC - the choice is yours. If you have not willingly installed this program, and your Internet browsers are being redirected to mystart.smilebox.com and search.smilebox.com, use the removal instructions provided to eliminate this software and associated toolbars from your PC.
- What is SmileBox?
- STEP 1. Uninstall Smilebox, SmileBox EN Toolbar, Web Assistant applications using Control Panel.
- STEP 2. Remove SmileBox add-on from Internet Explorer.
- STEP 3. Remove SmileBox plugin from Google Chrome.
- STEP 4. Remove SmileBox extension from Mozilla Firefox.
- STEP 5. Remove SmileBox manually by deleting registry entries.
Windows 7 users:
Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate and click "Programs and Features".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
WIndows 8 users:
Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".
In the uninstall programs window, look for "Smilebox, SmileBox EN Toolbar, Web Assistant", select these entries and click " Uninstall" or "Remove"
After uninstalling SmileBox app and toolbar, it is recommended that you scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software. Remove the entries that this programs detects to ensure your PC is clean from any possible spyware and malware infections.
SmileBox Toolbar removal from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove SmileBox Toolbar from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for SmileBox Toolbar related entries (SmileBox EN Toolbar, SmileBox EN Toolbar, Web Assistant) and disable them.
If you continue to have problems with removal of SmileBox, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove SmileBox Toolbar from Google Chrome:
Click the Chrome menu icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "SmileBox EN" and "Web Assistant", select them and click on the trash can icon.
If you continue having problems with the removal of SmileBox you can reset your Google Chrome browser settings. Click the Chrome menu icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen click the "Reset browser settings" button.
In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.
Remove SmileBox Toolbar from FireFox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "SmileBox EN" and "Web Assistant".
If you continue to have problems with removal of SmileBox, reset your Mozilla FireFox settings to default.
Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window click the "Reset Firefox" button.
In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.
Manual SmileBox removal:
If you were unable to remove SmileBox using the steps above, you can use this manual removal instruction. Use it at your own risk, since if you do not have strong computer knowledge, you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)
End these SmileBox processes:
Remove these SmileBox registry entries:
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. Here are some examples of free software download clients that are used in SmileBox Redirect distribution:
To avoid installation of SmileBox Redirect be very attentive when downloading and installing free software. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine:
Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker:
- Your homepage and/or default Internet search engine is changed.
- Appearance of new toolbars.
- Slow performance of Internet browsers.
- New Bookmarks or Favorites added.
- You can't change your homepage or default search engine.
- You see online ads on your screen that are not served by the website.
- You get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove SmileBox Redirect from your Internet browsers, please ask for assistance in our malware removal forum.
If you have additional information on SmileBox Redirect or it's removal please share your knowledge in the comments section below.