Written by Tomas Meskauskas
Damage level: Medium
Wajam removal instructions
What is Wajam?
Wajam is a social search engine, a browser add-on, which enhances Internet users' search experience by displaying additional search results related to information their friends share on FaceBook, Twitter, or Google+. This is a useful and popular browser plug-in, however, some computer users report that they observe ads by Wajam, and that they did not willingly install this plug-in. Note that Wajam is not related to malware or virus infections and is a legitimate browser add-on. This plug-in may inadvertently be installed without consent on users' systems when 'bundled' with free software downloaded from the Internet. Nevertheless, Wajam plug-in installation is not caused by malicious software.
To avoid installation of unwanted browser add-ons, computer users should express caution when installing free software or free browser plug-ins. Developers of free software commonly bundle their programs and extensions with additional browser add-ons in order to monetize their freeware downloads. Each time you install free software downloaded from the Internet, closely inspect each installation step for any clues that your Internet browser homepage and default search engine settings may be changed, or that additional browser add-ons will be installed.
Wajam is similar to other potentially unwanted applications, which infiltrate users' Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) using the deceptive software marketing method, bundling. Examples include Surf and Keep, Kozaka, amongst many others. To avoid installation of these browser plugins, Internet users should be attentive when downloading free software. If your download is managed by a 'download client', opt-out of installation of any advertised (bundled) browser extensions by clicking on the 'decline' button. This browser add-on integrates its social search features while computer users use Google, Amazon, eBay etc.
The Wajam browser add-on is not a virus or malware, thus if you have installed it willingly, you need take no further action. If, however, this browser extension was installed on your computer without your consent, use the removal guide provided to eliminate it.
Deceptive free software installers used in Wajam adware distribution:
- What is Wajam?
- STEP 1. Uninstall Wajam application using Control Panel.
- STEP 2. Remove Wajam add-on from Internet Explorer.
- STEP 3. Remove Wajam plugin from Google Chrome.
- STEP 4. Remove Wajam extension from Mozilla Firefox.
Wajam adware removal:
Windows 7 users:
Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs" and click "Uninstall a program".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
Windows 8 users:
Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".
In the uninstall programs window, look for "Wajam", select this entry and click "Uninstall" or "Remove".
After uninstalling Wajam, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
Remove Wajam adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove Wajam ads from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "Wajam" and disable this entry.
If you continue to have problems with removal of Wajam, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove Wajam ads from Google Chrome:
Click the Chrome menu icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "Wajam", select this entry and click the trash can icon.
If the Wajam extension is greyed-out and you cannot remove it ("This extension is managed and cannot be removed or disabled"), follow this removal guide - how to remove a managed Google Chrome extension?
If you continue having problems with the removal of browser hijacker you can reset your Google Chrome browser settings. Click the Chrome menu icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen click the "Reset browser settings" button.
In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.
Remove Wajam ads from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "Wajam".
If you have problems with the removal of Wajam, reset your Mozilla Firefox settings to default.
Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window click the "Reset Firefox" button.
In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.
Wajam Ads is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.
Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in Wajam Ads distribution:
To avoid installation of Wajam Ads be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:
When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:
If you are experiencing problems while trying to remove Wajam Ads from your computer, please ask for assistance in our malware removal forum.
If you have additional information on Wajam Ads or it's removal please share your knowledge in the comments section below.