Surf and Keep virus
Written by Tomas Meskauskas
Damage level: Moderate
Surf and Keep removal instructions
What is Surf and Keep?
The Surf and Keep browser plugin promises to save time and money whilst shopping online. This browser add-on automatically scans for coupons, deals, and promotions, providing online shoppers with the benefit of comparison and enabling them to purchase products and services that suit their budgets. Note that while such functionality may seem legitimate, many Internet users refer to Surf and Keep as a virus or malware. These negative associations are made since this browser plugin installs on users' Internet browsers (Internet Explorer, Google Chrome, and Mozilla Firefox) without their consent, and furthermore, the add-on generates intrusive coupon and deals ads. Unwilling installation of this extension is caused by deceptive free software download websites, which employ 'download clients' to monetize their free services.
Computer users who download free software often do not pay close enough attention to the downloading and installation phases, and thus, inadvertently install various potentially unwanted applications, including Surf and Keep. Installation of this adware causes diminished browser performance, intrusive coupon ads, and may lead to privacy issues since this plugin tracks users' browsing habits. If you observe ads by Surf and Keep, you are advised to eliminate this adware infection from your Internet browser/s.
Surf and Keep is similar to other adware distributed using a deceptive software marketing method called 'bundling', including, for example, Kozaka, Scorpion Saver, amongst many others. To protect your Internet browsers from these potentially unwanted applications, users should be attentive when downloading and installing free software. If your download is managed by a download client, opt-out of installation of advertised browser extensions by clicking the 'decline' button. When installing the downloaded program, choose the 'Advanced' or 'Custom' installation options - this will reveal any suggested installation of bundled browser plugins.
Below is a screenshot of a free software 'installer' used to distribute Surf and keep adware:
Note how developers of this freeware hide the 'decline' button, which can be used to opt-out of installation of Surf and Keep adware. If you have unwillingly installed this potentially unwanted application, use the removal guide provided to eliminate it from your Internet browser/s.
- What is Surf and Keep?
- STEP 1. Uninstall ss helper and ssurf andd keep applications using Control Panel.
- STEP 2. Remove Surf and Keep add-on from Internet Explorer.
- STEP 3. Remove Surf and Keep plugin from Google Chrome.
- STEP 4. Remove Surf and Keep extension from Mozilla Firefox.
Surf and Keep removal:
Windows 7 users:
Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
Windows 8 users:
Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".
In the uninstall programs window, look for "ss helper" and "ssurf andd keep", select these entries and click "Uninstall" or "Remove".
After uninstalling Surf and Keep, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
Remove Surf and Keep from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove Surf and Keep from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "ssurf andd keep" and disable it.
If you continue to have problems with removal of Surf and Keep, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove Surf and Keep from Google Chrome:
Click the Chrome menu icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "ssurf andd keep", select it and click the trash can icon.
If the Surf and Keep extension is greyed-out and you cannot remove it ("This extension is managed and cannot be removed or disabled"), please follow this removal guide - how to remove a managed Google Chrome extension?
If you continue having problems with the removal of Surf and Keep add-on you can reset your Google Chrome browser settings. Click the Chrome menu icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen click the "Reset browser settings" button.
In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.
Remove Surf and Keep from Mozilla Firefox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "ssurf andd keep".
If you have problems with removal of Surf and Keep, reset your Mozilla Firefox settings to default.
Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window click the "Reset Firefox" button.
In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.
Surf and Keep virus is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.
Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in Surf and Keep virus distribution:
To avoid installation of Surf and Keep virus be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:
When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:
If you are experiencing problems while trying to remove Surf and Keep virus from your computer, please ask for assistance in our malware removal forum.
If you have additional information on Surf and Keep virus or it's removal please share your knowledge in the comments section below.