How to remove MetroPremium adware

Also Known As: Ads by MetroPremium
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove MetroPremium from Mac computers

What is MetroPremium?

MetroPremium is adware, which is promoted as legitimate software that supposedly makes everyday web browsing easier. In fact, it deploys advertisements and gathers information relating to web browsing activity. In most cases, people download and install apps such as MetroPremium inadvertently and, for this reason, they are classified as potentially unwanted applications (PUAs).

MetroPremium adware

Typically, adware such as MetroPremium feeds users with intrusive ads. People who click them are usually redirected to untrustworthy websites or allow them to run scripts that download or install unwanted, possibly malicious software. Some examples of ads displayed by adware are pop-ups, coupons, banners, surveys, and so on. These often conceal underlying content of visited web pages. Furthermore, adware-type apps are often used to record user-system information - typically, information relating to users' browsing habits such as IP addresses, geolocations, entered search queries, addresses of visited websites, and so on. Adware might also collect personal, sensitive details. Adware developers commonly share the data with other parties (possibly, cyber criminals) who misuse it to generate revenue. These actions can lead to problems relating to browsing safety, privacy, and even identity theft.

Threat Summary:
Name Ads by MetroPremium
Threat Type Mac malware, Mac virus.
Detection Names Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate malware infections our security researchers recommend scanning your Mac with Combo Cleaner.
▼ Download Combo Cleaner for Mac
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

MetroPremium is similar to IdeaShared, DynamicPanel, ForwardOpen, and a number of other apps. In most cases, adware-type apps are advertised as useful, legitimate applications, however, most are useless. They do not operate as promised and are designed only to help developers to generate revenue. To avoid any possible problems that could be caused by adware, remove this software from your system and browser immediately.

How did MetroPremium install on my computer?

Apps such as MetroPremium are often installed with other software. This happens when developers use a deceptive marketing method called "bundling" - they include PUAs into the set-ups of other programs. They hide these additionally-included applications in settings such as "Custom", "Advanced", and so on, and hope that people will fail to check them. Leaving the settings unchanged can allow PUAs to be downloaded and/or installed with regular software (which has the additional apps included in the setup). As mentioned, PUAs can also be downloaded and/or installed through deceptive ads.

How to avoid installation of potentially unwanted applications

Check "Custom", "Advanced", "Manual", and other similar settings that are included into download or installation setups and dismiss offers to install or download additionally-included, unwanted software. Do not download software from untrustworthy, unofficial websites, using torrent clients, eMule (and other Peer-to-Peer networks), third party downloaders, and so on. The same applies to installation through third party installers. Download files and programs from official websites and via direct links. Do not click intrusive ads, especially those displayed on unofficial, dubious websites. People who click them usually arrive at dubious websites or cause unwanted downloads/installations. If unwanted, intrusive ads appear regularly and/or redirects to dubious web pages happen often, it is likely that they are caused by an adware-type or other unwanted app installed on the browser or computer. In these cases, we recommend that you remove all unwanted, unknown add-ons, extensions, and plug-ins from the web browser, and programs of this type from the operating system. If your computer is already infected with MetroPremium, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once MetroPremium installation is complete:

pop-up displayed once MetroPremium installation is done

Screenshot of MetroPremium extension in Safari web browser:

MetroPremium adware extension in Safari web browser

Installation folder of MetroPremium adware:

MetroPremium installation folder and its contents

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

MetroPremium adware removal:

Remove MetroPremium-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by metropremium related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by MetroPremium removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by metropremium related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by metropremium related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by metropremium related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by MetroPremium QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by MetroPremium on your mobile device.
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