How to uninstall ProductTask adware

Also Known As: Ads by ProdcutTask
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove ProductTask from Mac computers

What is ProductTask?

ProductTask is disguised as an app that supposedly helps users to search (provide accurate search results and other similar features). In fact, it is a potentially unwanted application (PUA) classified as adware. Typically, people do not download or install adware intentionally. When installed, PUAs display unwanted, intrusive advertisements and record data relating to users' browsing habits.

ProductTask adware

In most cases, adware serves ads such as banners, pop-ups, coupons, surveys, and so on. People who click these are usually redirected to various dubious websites, however, they sometimes execute scripts that download (or even install) dubious, potentially malicious software. In any case, it is not safe to click ads that appear due to installed adware. Furthermore, software of this type is often used to gather various data. For example, IP addresses, addresses of visited websites, entered search queries, geolocations, and other details. Some PUAs are used to record sensitive information. People who create these apps usually share the details with third parties (potentially cyber criminals) who misuse the information to generate revenue. This can lead to problems with browsing safety, privacy, etc. Some people might even become victims of identity theft. Therefore, you are strongly advised to uninstall adware immediately.

Threat Summary:
Name Ads by ProdcutTask
Threat Type Adware, Mac malware, Mac virus.
Detection Names Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

ProductService is very similar to other apps that are classified as adware including, for example, MightyBrowser, ProdigySearch, and CustomStrategic. Adware and PUAs are often installed when the developers advertise it as legitimate, useful software. In fact, most apps of this type are useless and simply cause problems. They are designed only to help developers to generate revenue and do not function as advertised.

How did ProductTask install on my computer?

Common ways PUAs are downloaded and installed unintentionally are by clicking intrusive ads that are capable of executing scripts or during the download/installation processes of other (usually free) software. PUAs are often included into the set-ups of other software as additional offers, which are hidden in "Custom", "Advanced", and other settings of the download/installation set-ups. If these settings remain unchecked and unchanged, PUAs are able to be downloaded and/or installed together with regular software by default.

How to avoid installation of potentially unwanted applications

Download software and files from trustworthy, official websites. People who download and install using third party downloaders, installers, Peer-to-Peer networks (torrent clients, eMule, and so on), unofficial pages, etc., often download and/or install various PUAs in addition. The set-ups commonly include settings such as "Advanced", "Custom", etc. Do leave them unchanged. Opt-out of offers to download or install PUAs, and only then complete downloading/installing software. Do not click intrusive ads, since they usually lead to dubious websites or cause unwanted downloads/installations. If there is reason to believe a PUA is already installed on your browser and/or computer, check your browser for unwanted extensions, plug-ins, or add-ons, and remove them immediately. The same applies to programs of this kind that are installed on the computer (operating system). If your computer is already infected with ProductTask, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ProductTask installation is complete:

pop-up displayed once ProductTask installation is done

ProductTask installation folder:

installation folder of ProductTask and its contents

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove ProductTask adware using Combo Cleaner:

ProductTask adware removal:

Remove ProductTask-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by prodcuttask related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by ProdcutTask removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by prodcuttask related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by prodcuttask related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by prodcuttask related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by ProdcutTask QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by ProdcutTask on your mobile device.
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