Do not open website link in the Banco Millennium BCP phishing email

Also Known As: possible malware infections
Distribution: Low
Damage level: Medium

Banco Millennium BCP email scam removal guide

What is Banco Millennium BCP email scam?

In most cases scammers/cyber criminals behind phishing emails like this one attempt to trick recipients into providing them login credentials, credit card details, and/or other sensitive information. Usually they disguise their emails as official, important letters from legitimate companies. This particular phishing email is disguised as a letter from Portuguese Commercial Bank. Therefore, scammers behind it target people who use services of this particular bank.

Banco Millennium BCP phishing scam

The main purpose of this phishing email is to trick recipients into believing that their banking accounts are blocked due security reasons and the only way to recover access to them is to update and/or authorize their banking credentials, or pay a fine of 455 Euros. Recipients are instructed to update and/or authorize their banking credentials via the provided website link/the "Realizar atualizacao Millennium BCP" button. The actual Portuguese Commercial Bank (BCP) has nothing to do with this email. The website that is provided in it is a fake website used to steal banking credentials. Recipients who would provide any details on that page may lose access to their banking accounts, suffer monetary loss, and/or other issues.

Threat Summary:
Name Banco Millennium BCP Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Recipient's BCP bank account is blocked
Disguise Email from Portuguese Commercial Bank
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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More email phishing examples are "Google Forms Email Scam", "Mail - Quarantined Email Scam" and "Banco Montepio Email Scam". It is worthwhile to mention that scammers/cyber criminals could use emails to trick recipients not only into providing sensitive information but also into making money transactions or even installing malware (e.g., ransomware, Trojan-type malware) on their computers.

How do spam campaigns infect computers?

Users infect computers with malware via malspam emails when they download and open malicious attachments, or open files that they have downloaded via links in such emails. Usually cyber criminals attach malicious executable files (like .exe), JavaScript files, PDF, Microsoft Office documents or archive files (like ZIP, RAR) to their malspam emails. It is worthwhile to mention that malicious MS Office documents infect computers only when recipients open them and enable editing/content (macros commands) in them. However, it applies only to malicious documents that users open with Microsoft Office versions that were released after year 2010. If malicious documents that are opened with older versions, then they install malware once they are opened. It is because older versions do not include the "Protected View" mode.

How to avoid installation of malware?

Files, programs should be downloaded only from legitimate, official web pages and via direct links. It is not safe to use Peer-to-Peer networks, unofficial sites, third party downloaders (and installers), etc. Installed programs that need to be updated and/or activated should be updated and/or activated with tools that are provided by their official developers. Third party updating and activation tools can be (and often are) designed to install malware. Also, it is not legal to use unofficial activation tools to activate licensed software, or use installers for pirated software. Attachments and links in irrelevant emails that are sent form unknown, suspicious addresses should not be opened as well.  It is common that such emails are sent with a purpose to trick recipients into opening files that are designed to install malware on computers. The operating system should be scanned for malware and other threats regularly. It is advised to use a reputable antivirus or anti-spyware suite for that. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the Banco Millennium BCP phishing email:

Subject: BANCO Millennium BCP - Aviso de Seguranca Codigo Utilizador desativado, ative agora multa 455 EUR. - ( 73730987361  )

Banco Millennium BCP.

Estimado cliente Banco Millennium BCP:

Nosso sistema de monitoramento em tempo real, detectou que suas credenciais de seguranca juntamente com seu Telemovel encontram-se Bloqueados.

Por este motivo, para evitar problemas e manter seus dados seguros, estamos prestes a bloquear de forma parcial ou total o acesso a nossos servicos.

Para evitar a suspencao de todos os nossos servicos, voce devera realizar o procedimento de atualizacao e/ou autorizacao de suas credenciais, e seu Telemovel ou pagar multa de valor 455,00 EUR.
Utilize o botao abaixo para realizar o processo de forma segura e totalmente online.

Realizar atualizacao Millennium BCP.
Este processo e importante para o bom andamento e funcionamento do seus dados sensiveis.
Caso, o processo nao seja realizado, sua conta e seus dados podem ser bloqueados em nosso sistema automatizado e cobranca de multa.

Banco Millennium BCP ©
Todos os direitos reservados. Sistema Online de Notificacoes.

Another example of Banco Millennium BCP spam email:

Banco Millennium BCP spam email (2021-02-18)

Text presented within:

Subject: Comprovativo de operação - ********


Histórico de Operações | Transferências Nacionais

O V. pedido de operação com as características abaixo indicadas encontra-se registado no nosso sistema.
Número: 760781439 - SOAZILOPE FAT.4726 5418
Data/Hora: 16/02/2021 / 13:58:33
Valor:870,88 EUR
Visualizar Comprovativo

Para informação adicional sobre esta operação deverá clicar em "Visualizar Comprovativo" ou contactar a Linha de Apoio
ao Utilizador -707 504 504- disponível nos dias úteis das 08 horas às 02 horas e nos dias não úteis das 10 horas às
24 horas,hora de Portugal Continental.Se estiver no estrangeiro ligue +351 210 04 24 24.

BANCO COMERCIAL PORTUGUÊS, S.A, Sociedade Aberta, com sede na Praça D. João I, 28, Porto

Yet another example of Banco Millennium BCP-themed spam email promoting a phishing website:

Banco Millennium BCP spam email (2021-04-20)

Text presented within:

Subject: MILLENNIUM BCP ALERTA - ******** , Utilizador desactivado evite multa reactive agora ID: 27348.

Millennium Logo
Actualize seus dados CLIENTE: ********

Precisamos que você confirme algumas informações, para ficar por dentro das novidades e deixar sua conta mais segura.

Veja como é simples:
1 Aceder nosso site clicando aqui.
2 Siga as instruções.
3 Fique seguro!

Segurança é essencial, quando precisar alterar seus dados pessoais, faça somente pelo nosso sistema.

Central de Atendimento Millennium

Duvidas? Saiba mais na nossa Central de Ajuda.

Atendimento 24 horas, todos os dias

Dias úteis das 10h às 12h e 13h às 15h
Facebook do Millennium     Twitter do Millennium     Instagram do Millennium

O millenniumbcp.pt é um serviço do Banco Comercial Português S.A.

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":


manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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