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How to uninstall DeskProduct adware?

Also Known As: Ads by DeskProduct
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove DeskProduct from Mac?

What is DeskProduct?

DeskProduct is a type of application that is not likely to be downloaded and installed by users on purpose. It is distributed through a fake Adobe Flash Player installer, which makes DeskProduct a potentially unwanted application (PUA). DeskProduct is an adware-type application; however, it functions as a browser hijacker, too: it generates advertisements and alters the browser's settings to promote a fake search engine. There is a high chance that DeskProduct collects information about its users as well.

DeskProduct adware

Adware-type applications like DeskProduct generate annoying advertisements within a browser (e.g., banners, coupons, surveys, pop-up ads). By clicking those advertisements, users allow them to open questionable websites. In some cases, by clicking on such ads, users cause unwanted downloads or even installations (their creators can design them to run certain scripts that can start downloads, installations). In other words, installed adware can display ads used to promote shady websites or distribute unwanted software. Furthermore, DeskProduct hijacks a browser by changing some of its settings. It promotes a fake search engine by making its address as the address of a default search engine, homepage, and new tab. Therefore, users who have their browser hijacked by DeskProduct (or any other browser hijacker) are forced to visit a certain address each time they open a browser, new tab, or enter search queries into the URL bar. Typically, changes made by a browser hijacker cannot be undone unless it is no longer installed on a browser and (or) the operating system.

One more important detail about apps like DeskProduct is that they often are designed to collect information that could be misused for marketing purposes, sold to third parties (potentially cybercriminals), used to make unauthorized transactions, purchases, steal identities, or monetized in other ways. Most of them collect details relating to browsing activities. For instance, IP addresses, addresses of visited websites, entered search queries, geolocations. However, there are adware-type apps that can read credit card details, passwords, telephone numbers, and other sensitive information. These are all the main reasons why DeskProduct or any other similar app should never be downloaded and installed.

Threat Summary:
Name Ads by DeskProduct
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Agent-MT [Trj]), BitDefender (Adware.MAC.Generic.20197), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.m), Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

DeskProduct very similar to many other apps of this type, for example, RotatorBox, StandartProduct, and AnalyzerWindow. In most cases, they are completely useless to their users. They do not include any features, improve the browsing experience, and so o. As a rule, their main goal is to generate revenue for their developers by serving various advertisements, gathering various information, or promoting fake search engines (or addresses of other websites). Therefore, software like DeskProduct should never be downloaded and installed on a browser or the operating system.

How did DeskProduct install on my computer?

It is known that DeskProduct is distributed by disguising its installer as the installer for Adobe Flash Player. Typically, fake installers are available for download on deceptive websites that use scare tactics to trick users into installing unnecessary or even malicious software. Fake installers can be used to distribute malicious programs too. Another popular method to distribute PUAs is to bundle them with other programs. In other words, to include PUAs in downloaders, installers as additional offers. Usually, such offers can be declined before finishing downloads, installations. It can be done by changing "Advanced", "Manual", "Custom", or other settings. In other cases, it can be done by unticking certain checkboxes. Users agree to download, install unwanted apps when they do not change any settings that downloaders, installers bundled with PUAs have. Sometimes users cause unwanted downloads, installations after clicking on ads that are capable of running certain scripts.

How to avoid installation of potentially unwanted applications?

Downloads from third-party downloaders, unofficial pages, Peer-to-Peer networks (e.g., torrent clients, eMule), and other sources can be used to distribute unwanted, sometimes even malicious software. Third-party installers can be used to distribute unwanted software too. Applications and files should be downloaded from official pages and through direct links. Another way to avoid unwanted downloads, installations is to check downloaders, installers for "Advanced", "Custom," or other settings to see if they are bundled with some PUAs. Bundled apps should be opted out before a download, installation process is over. Additionally, it is advisable not to click on advertisements that are shown on shady pages. Those ads tend to be used to promote other sites of this kind or even designed to cause unwanted downloads, installations too. If some suspicious, unwanted extensions, add-ons, or plug-ins are already installed on a browser, then they should be removed from it. The same has to be done with unwanted apps that are installed on the operating system. If your computer is already infected with DeskProduct, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Text in the pop-up window that is likely to appear during the presence of DeskProduct on the system:

"DeskProduct" will damage your computer.
 
This file was downloaded on an unknown date.
 
OK
 
Show in Finder

Deceptive installer used to distribute DeskProduct adware (first installation step):

deskproduct adware installer step 1

Deceptive installer used to distribute DeskProduct adware (second installation step):

deskproduct adware installer step 2

Files related to the DeskProduct adware that need to be removed:

  • ~/Library/Application Support/.[random_string]/Services/com.DeskProduct.service.app
  • ~/Library/LaunchAgents/com.DeskProduct.service.plist
  • /Library/Application Support/.[random_string]/System/com.DeskProduct.system
  • /Library/LaunchDaemons/com.DeskProduct.system.plist

IMPORTANT NOTE! In some cases malicious applications like DeskProduct alter system proxy settings, thereby causing unwanted redirects to a variety of questionable websites.

The redirects are likely to remain even after removing the application itself. Thus, you'll have to restore them manually.

Step 1: Click on the gear icon in the Dock to navigate to the system settings. If the icon is not present in the Dock, you can find it in the Launchpad.

Changing proxy settings - navigate to the system settings

Step 2: Navigate to the Network settings.

Changing proxy settings - navigate to the network settings

Step 3: Select the connected network and click "Advanced...".

Changing proxy settings - select the connected network and click Advanced...

Step 4: Click on the "Proxies" tab and untick all the protocols. You should also set the settings of each protocol to default - "*.local, 169.254/16".

Changing proxy settings - untick all the options and set their settings to default

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove DeskProduct adware using Combo Cleaner:

DeskProduct adware removal:

Remove DeskProduct-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by deskproduct related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by DeskProduct removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by deskproduct related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by deskproduct related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by deskproduct related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by DeskProduct QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by DeskProduct on your mobile device.
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