How to spot scam campaigns like "It Is Time For You To Reset The Password"

Also Known As: It Is Time For You To Reset The Password scam
Damage level: Medium

What kind of scam is "It Is Time For You To Reset The Password"?

Upon investigation, we determined that this email is a phishing scam disguised as a notification from an email service provider featuring a link to a deceptive website. Therefore, we have categorized it as a phishing email. Typically, scammers employ such emails to trick recipients into revealing personal information.

It Is Time For You To Reset The Password email spam campaign

More about the "It Is Time For You To Reset The Password" scam email

This phishing email has a subject line stating that immediate action (password reset) is required. It appears to be sent from a supposed email service provider, urging recipients to reset their password by clicking on a link provided in the email. The email warns that failure to update the password within 24 hours will result in the suspension of an email account.

The email also includes a generic message about contacting the support team for further assistance. However, it is important to note that this email is a fraudulent attempt to deceive recipients into disclosing their personal information.

The link in this email directs users to a fraudulent login page where they are prompted to enter their email address and password (email account login credentials). Once scammers obtain stolen email account credentials, they can engage in various malicious activities.

They may use the compromised accounts to send spam emails or phishing messages to contacts in the victim's address book, spreading the scam further. Additionally, scammers can access sensitive personal information, such as personal conversations, financial details, or stored passwords, which can be used for identity theft or further unauthorized access to other accounts.

In some cases, scammers may also attempt to use the stolen credentials for unauthorized transactions or to gain unauthorized access to other online services associated with the compromised email account.

Threat Summary:
Name It Is Time For You To Reset The Password Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Recipients must reset their passwords within 24 hours
Related Domain ngaburimiijetes[.]al
Detection Names (ngaburimiijetes[.]al) Avira (Malware), Combo Cleaner (Phishing), ESET (Phishing), Fortinet (Malware), Webroot (Malicious), Full List Of Detections (VirusTotal)
Disguise Letter from an email service provider
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Similar scam emails in general

Phishing emails share several common characteristics that can help identify them. Firstly, they often use urgent or alarming language to create a sense of urgency, pushing recipients to take immediate action. Secondly, they typically contain suspicious or misleading links that direct users to fake websites designed to steal personal information.

Lastly, phishing emails often employ social engineering tactics, such as impersonating reputable organizations or using deceptive tactics to gain the trust of recipients. Some examples of phishing emails are "Mailbox Failed To Receive New Messages", "Adobe - Request For Quotation", and "Multiple Unsuccessful Login Attempts".

It is important to note that emails can be used to lure recipients into infecting their computers.

How do spam campaigns infect computers?

Users' computers are susceptible to malware infections through the reception of emails that harbor malicious attachments or links. These attachments, which can be PDFs, ZIP files, executables, ISO files, or Microsoft Office documents, may contain embedded malware triggered upon download or opening.

It is important to be aware that specific file types might necessitate additional actions for the malware to be injected. Moreover, clicking on links within emails can redirect users to compromised websites that initiate the automatic download of malware onto their computers.

How to avoid installation of malware?

Be cautious when downloading files and programs or clicking on links from unknown or untrustworthy sources, particularly in emails or suspicious websites. Keep your operating system and installed programs up to date with the latest security patches, as these often include important bug fixes and vulnerability patches.

Utilize reliable antivirus software and perform regular scans to detect and remove any potential threats. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "It Is Time For You To Reset The Password" email letter:

Subject: Immediate Action Required – Password Reset

Thank you for being an ********  User. It is time for you to reset the password for your user account ********. Please click the link below to keep your same password. You must update your password within 24 hours of receiving this notification or the link will expire. NOTE: If the link expires, your mail account will be suspended.


If you need further assistance, Click here

******** Support Team

Phishing website presented in this email:

It is time for you to reset the password phishing page

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Types of malicious emails:

Phishing email icon Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Email-virus icon Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion email icon Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

  • Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
  • Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
  • Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
  • Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows

Example of a spam email:

Example of an email spam

What to do if you fell for an email scam?

  • If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
  • If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
  • If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
  • If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
  • Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Criminals send identical messages to a large number of recipients, aiming to deceive at least one person. These spam emails lack personalization and are mass-distributed in hopes of finding vulnerable targets.

I have provided my personal information when tricked by this email, what should I do?

If you have shared any account credentials, it is crucial to change all passwords without delay. In the event that you have disclosed other personal information, such as credit card details or ID card information, it is advisable to notify the relevant authorities for further assistance and protection.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

If the file was an executable, it is highly likely that it could have caused an infection. However, if it was a document in formats like PDF or DOC, there is a possibility that you may have avoided the infection. In some cases, merely opening such documents may not be sufficient for malware to penetrate the system.

I have read the email but did not open the attachment, is my computer infected?

No, merely opening an email poses no harm. It is the act of clicking on links within the email or opening attached files that can result in system infections.

Will Combo Cleaner remove malware infections that were present in email attachment?

Although Combo Cleaner can effectively detect and remove most known malware, it is important to acknowledge that sophisticated malware variants can hide extensively within a system. To effectively deal with concealed malware, it is crucial to perform a comprehensive system scan that thoroughly examines the entire system.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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