How to identify scams like "NORTON 360 Deluxe Purchase Invoice"
Written by Tomas Meskauskas on
What is "NORTON 360 Deluxe Purchase Invoice"?
Upon reviewing the email, it was observed to impersonate a notification regarding the purchase of genuine security software. The scammers responsible for this email intend to obtain sensitive information and (or) extort money from unsuspecting recipients. Such emails fall under the category of phishing emails.
More about the "NORTON 360 Deluxe Purchase Invoice" scam email
This email appears to be a scam disguised as a purchase invoice from Norton, a well-known antivirus software provider. It claims that the recipient has subscribed to Norton 360 Deluxe and has been charged £359.99 for an annual subscription renewal. The email includes details such as an order ID and a customer support phone number for inquiries or refunds.
This email contains grammatical errors and formatting inconsistencies commonly found in fraudulent emails. Moreover, the email urges the recipient to contact a phone number to cancel a charge and obtain a refund within 24 hours, a tactic often employed by scammers to coerce individuals into divulging personal or financial details over the phone.
When contacted, scammers may attempt to extract personal information, such as bank account or ID card details, passwords, or social security numbers, under the guise of verifying the recipient's identity or processing a refund. This information can then be used for identity theft, financial fraud, or other malicious purposes.
Also, scammers may try to convince the recipient to make a payment or transfer funds to resolve the purported issue, such as cancelling a fraudulent charge or unlocking a frozen account. Therefore, it is essential for individuals to remain vigilant and refrain from sharing any personal or financial information over the phone or through other means with unknown or unverified sources.
| Name | NORTON 360 Deluxe Purchase Invoice Email Scam |
| Threat Type | Phishing, Scam, Social Engineering, Fraud |
| Fake Claim | The recipient has subscribed to Norton 360 Deluxe |
| Scammer's Number | +44 1245 79 0035 |
| Disguise | Purchase invoice from Norton |
| Symptoms | Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer. |
| Distribution methods | Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains. |
| Damage | Loss of sensitive private information, monetary loss, identity theft. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Conclusion
In conclusion, the email purportedly from Norton appears to be a fraudulent attempt to deceive recipients into believing they have been charged for a subscription renewal. Recipients should exercise caution and refrain from providing any personal or financial information in response to such suspicious emails.
It is crucial to verify the legitimacy of any unexpected charges or communications directly with the company through official channels to avoid falling victim to phishing scams and financial fraud. More examples of fraudulent emails are "SSL (Secure Sockets Layer) Encryption", "HSBC Transfer Request", and "Abandoned ATM Master Card". It is important to know that threat actors can also use email to distribute malware.
How do spam campaigns infect computers?
Users can inadvertently infect computers via email by clicking on malicious links or downloading harmful attachments. Attackers frequently employ phishing tactics, disguising emails as legitimate communications from trusted entities, to deceive users into taking actions that compromise their security.
Files commonly used to deliver malware via email include executable files (such as .exe), Microsoft Office documents (such as .docx, .xlsx), PDF files, JavaScript files (such as .js), and compressed archives (such as .zip).
How to avoid installation of malware?
Be cautious when accessing attachments or clicking links in emails that seem unsolicited or irrelevant, especially from unfamiliar or dubious sources. Regularly update your operating system, installed applications, and security tools.
Download apps and files from reputable platforms like official websites and verified app stores. Steer clear of engaging with pop-ups, advertisements, or buttons on dubious websites. Refrain from downloading pirated software or using cracking tools. Conduct routine scans of your computer for potential threats.
If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "NORTON 360 Deluxe Purchase Invoice" email letter:
INVOICE#04
Norton
Date:- 16/04/2024
Dear -
Thank you for subscribing NORTON 360 Deluxe through us. This is an invoice for your recent purchase. Your card linked with your Norton account has been auto-debited for £359.99 and annual subscription has been auto renewed successfully.
Order ID:NOR905047795
Product: NORTON 360 Deluxe
Renewal Amount: £359.99Description Amount
NORTON 360 Deluxe £359.99
Total £359.99If you don't authorize this charge you have 24 hrs, to cancel and get an instant refund of your annual subscription by contacting our customer support team: +44 1245 79 0035
Thanks for choosing Norton
+44 1245 79 0035
Norton
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner
By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.
Quick menu:
- What is Fake NORTON 360 Deluxe Purchase Invoice?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Phishing Emails
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
Sextortion Emails
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
Frequently Asked Questions (FAQ)
Why did I receive this email?
Scammers often send out large volumes of emails indiscriminately, hoping to reach as many potential victims as possible. They may obtain email addresses through data breaches, purchasing email lists on the dark web, or using automated tools.
I have provided my personal information when tricked by this email, what should I do?
Reach out to your bank immediately to report any unauthorized transactions (if there are any). Also, change passwords for your online accounts that may have been compromised, keep an eye on your credit report for any unusual activity, and consider notifying relevant authorities about the incident.
I have downloaded and opened a file attached to an email, is my computer infected?
The risk of computer infection largely depends on the file type you open. Malicious executable files (.exe) or script files (.js, .vbs) often contain malware that can infect your system when executed. In contrast, document or multimedia files typically carry a lower risk of infection.
I have sent cryptocurrency to the address presented in such email, can I get my money back?
These transactions are practically untraceable, making retrieval impossible.
I have read the email but did not open the attachment, is my computer infected?
Simply opening an email by itself is not risky. However, interacting with links within the email or opening attached files can result in system infections.
Will Combo Cleaner remove malware infections that were present in email attachment?
Combo Cleaner is equipped to detect and eradicate nearly all recognized malware infections. Since advanced malware can deeply embed itself within the system, it is essential to conduct a thorough system scan to ensure the detection and removal of any hidden threats.
Outstanding!
▼ Show Discussion