How to recognize scams like "Parcels Containing ATM Cards"

What is "Parcels Containing ATM Cards"?

Our analysis of the email has revealed that it is a fraudulent email used to deceive recipients into believing they can receive a large sum of money. Scammers commonly use such emails to steal money and (or) personal information. This particular email exhibits traits of an advance-fee scam. Recipients should ignore it.

More about the "Parcels Containing ATM Cards" scam email

The scam email claims to be from Thomas Woods, a general manager at Pegasus Delivery Service. It alleges that six ATM cards, each containing $5.7 million, were left undelivered by the previous appointee, Richard Moore Jr., due to incomplete recipient information. The email states that the funds were supposedly deposited as charitable donations by a deceased evangelist.

Recipients are urged to contact a delivery agent and provide personal details (including their name, home address, phone number, and country) to complete the shipment. They may also be asked to pay fees for "processing", "delivery", or other purposes. Overall, the purpose of this scam is to steal the victim's money and (or) exploit their personal details for fraud.

It is important to recognize such emails and not respond to them (or open the provided links) to avoid monetary loss, identity theft, or other issues.

Conclusion

Scam emails like this are designed to deceive recipients by promising large sums of money in exchange for personal details or fees. These messages often appear urgent and pressure victims into responding or taking other action. The best course of action is to ignore, delete, and report such emails to avoid potential financial and other risks.

Examples of similar emails are "Overdue Contract Funds Email Scam", "Loan Investment Opportunities For Your Business Email Scam", and "Binance Charity - California Wildfires Fundraiser Email Scam". Sometimes, emails of this kind can be used to distribute malware.

How do spam campaigns infect computers?

When threat actors use emails to distribute malware, they attach infected files, such as PDFs, script files, archives, Word documents, or executables. Opening these attachments can trigger a malware infection, though some file types may require additional actions, such as enabling macros in infected MS Office documents.

Additionally, deceptive emails can contain links to compromised or fraudulent websites that automatically download malware. Alternatively, the included links may take users to web pages designed to trick them into downloading malware manually.

How to avoid installation of malware?

Avoid using P2P networks, unofficial pages (or app stores), third-party downloaders, and similar sources to download software and files. Always download software from official web pages or app stores. Avoid interacting with pop-ups, ads, or links on questionable websites, and never grant notification permissions to untrusted sites.

Be cautious of unsolicited (or irrelevant) emails containing links or attachments, especially from unknown senders/addresses. Keep your operating system and applications up to date, and regularly scan your computer using a trusted security solution. If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Parcels Containing ATM Cards" email letter:

Subject: Your Abandoned Package.

Greetings!!

My name is Thomas Woods new appointed Pegasus Delivery Service regular delivery General Manager, i assumed this office on the 10th, February 2025 after going through the files of the previous records i discovered that there are six parcels containing ATM cards each one attached with an email address of the owner on it but the former appointee of this office (Richard Moore Jr.) failed to carry out the delivery as it was instructed and programmed probably one of his reasons for not carrying out the delivery was that you could not provide the required information to him or to meet up delivery requirement for the completion of the shipment as he remarked.

According to the content recorded in each file, the ATM card was deposited by one Senior Evangelist Mathew Peterson who died last year as a charitable fund to each of the six of you. On the statement he wrote on the list, he stated that each of the aforementioned ATM cards contains the sum of US$5,700,000.00 (Five Million,Seven Hundred Thousand United State Dollars and he found your email address as reputable and capable persons that can use the charitable fund awarded ATM Cards fund to change the lives of people.

Meanwhile, i have instructed the delivery agent to commence delivery arrangement to deliver the awarded six parcels ATM Card to each and everyone of you to your respective home addresses, am also sending the same message of the same content to other five abandoned ATM Cards each at the same time and please if you found this message in your spam folder it could be due to your Internet Service Provider (ISP) so move the message to your inbox before you reply.

Kindly contact delivery agent Mr.Chris Washington via his email address (chriswashington@aliyun.com) and provide the below information to him for record purposes to enable him finalize delivery process of your parcel ATM Card.

Your names:
Home address:
Phone number:
Country:

He will commence delivery process of your parcel ATM Card once you provide him with the above information and you shall be given a tracking number to enable you track your parcel ATM Card online to know the exact time it will arrive at your destination address.

Regards,
Mr.Thomas Woods

Other examples of emails from "Parcels Containing ATM Cards" spam campaign:

Sample 1:

Text presented within:

Subject: Your Package For Delivery

DHL International (Nigeria) Ltd.
Isolo Expressway
New Airport Rd Junction
Isolo Lagos.

Dear Beneficiary,

This mail is to inform you of your registered package.CONTENT: ATM card of USD$2,500,000.00 (Two Million Five Hundred United States Dollars Only) registered by an official of the United Nations. The Fund is a donation to you from the U.N through e-mails balloting in affiliation with the world bank poverty eradication program.

For your information the VAT and COD have been paid and the only money you will have to pay is the security keeping fee which is $160.00 USD and must be paid before shipment.

* Your full name:
* Cell phone number:
* Date of Birth:
* A copy of passport or ID card:
* Delivery address ware you wishe to take delivery of the said ATM card:

Do Contact DHL Delivery Department (Mrs.Judith Williams) for shipment

Kind Regards,
Dr Maurice Shu

Sample 2:

Text presented within:

Subject: ATM VISA CARD!!!

Hello

This is Mrs. Caroline Edward, Secretary to International Monetary funds (IMF) We write to inform you about your award winning check of $1.3Million USD which was issued out from the bank last week, although the check has been cashed & converted to ATM Card, that's because the check might be expired before it gets to your address, therefore we have registered the ATM Card with DHL courier shipping company here for them to have it delivered to your address.

Your Atm Card will be registered immediately for delivery and we shall provide you with the tracking details for you to be monitoring the movement of your package while on the transit so as to know that it's delivered to your given address. Remember that this US$135. Requested fee is for delivery & Insurance fee, please be informed that all necessary paperwork/documents/ has been tendered by the depositor except the delivery & insurance fee.

You are advise to contact them via the information below: , And please ensure you send them your current address such as:

Full Name............
Address............
Phone Number............
Country............
Age..............

Delivery Company: DHL Courier
Manager: Mr. Victor Brown
Email: dhlshippingcompany079@gmail.com

Please provide the parcel registration number (ATM-0993CZ) when contacting them.

Yours Sincerely,
Mrs. Caroline Edward.
Secretary of the IMF.

Sample 3:

Text presented within:

Subject: ATM CARD DELIVERY

YOUR ATM DEBIT CARD IS READY FOR DELIVERY!
I want to inform you that I have deposited your ATM MASTER CARD worth $5,000,000.00(Five Million United States Dollars) to the FedEx Delivery Services here in Washington DC. I have waited enough to hear from you so that your funds can be transferred through Wells Fargo Bank here but because of your late response, I decided to deposit the ATM MASTER CARD with the FedEx delivery services.

What you have to do now is to contact FedEx delivery service as soon as you receive this message to know when they will deliver your package to you because of the expiring date. I have paid their delivery fee and tax fee, the only money you have to pay to the delivery company to deliver your ATM CARD to your postal address is the security safe keeping fees.

I would have paid this security safe keeping fee but it was not allowed because I do not know when you will contact them due to demurrage.

I will be traveling to London and will not be back till next month; therefore, I advise you to contact FedEx delivery company immediately to avoid an increase of their security safe keeping fee.

Below is the shipment officer details including his email address and Whatsapp number with parcel reference number;
YOUR SHIPMENT CODE: CPEL/OWN/8764
PARCEL NUMBER: 2342548

CONTACT PERSON: Williams Armstrong
EMAIL ADDRESS: williamsarmstrong32@gmail.com
POSITION: Head of operations

You must contact them by indicating your shipment code - CPEL/OWN/8764 and parcel number 2342548 so that they can find it and pick it up immediately as they have it in their record.

Finally, to make sure that the delivery company did not deliver your parcel to wrong address kindly reconfirm your details below;

Full name..................
Home address...............
Telephone number...........

Please make sure that your information is correct and complete as they promised that if they receive the security safe keeping fee, within 2 working days you will receive your parcel at your doorstep.

NOTE: Your ATM MASTERCARD withdrawing access pin code number is included in the parcel containing your ATM CARD.

Kind Regards,
Mary Knell
maryknellwsf@gmail.com
CEO Wells Fargo, Washington

Instant automatic malware removal:

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Types of malicious emails:

If you opened an attachment or downloaded a file from a suspicious email, run a full system scan with Combo Cleaner. If you only received the email and didn't engage with it, you don't need to scan anything - just identify the scam and delete it. The full procedure below covers both situations and what to do if you already clicked, replied, or sent money.

Credential theft Phishing emails

Fake login pages disguised as PayPal, Microsoft, Apple, banks, or social networks. The email pushes a link to a near-perfect copy of the real login screen. The moment you type your username and password, the attacker has them.

Common subject lines

• "Action required: confirm your account"
• "Your password expires today"
• "Unusual sign-in attempt detected"
• "Verify your billing information"

Malware delivery Emails with malicious attachments

Trojans hidden inside fake invoices, faxes, shipping confirmations, or Office documents. Opening the attachment runs the payload and infects the system - often with an info-stealer or remote-access trojan.

Common subject lines

• "Invoice INV-2026-XXXX attached"
• "Fax received - 3 pages"
• "Your shipping document is ready"
• "Voicemail from +1-XXX-XXX-XXXX"

Extortion Sextortion emails

Fake claims of webcam recordings demanding cryptocurrency. Almost always a bluff: the attacker pulls a real password from an old data breach to make the threat look credible, then claims to have video of you. They have no recording and no access.

Common subject lines

• "I know your password is XXXX"
• "Your account has been hacked"
• "I have recorded you - 48 hours to pay"
• "You have been compromised"

Callback fraud Refund & callback scams

"Your subscription was renewed for $499 - call to cancel." Norton, McAfee, Geek Squad, PayPal, and Wells Fargo variants are all common. There's no real subscription. The phone number in the email connects directly to the scammer, who walks you through "refunding" yourself - which is actually them stealing money from your bank.

Common subject lines

• "Norton subscription auto-renewed - $499.99"
• "McAfee Total Protection invoice"
• "Geek Squad order confirmation"
• "Your PayPal payment is being processed"

Credential theft Account suspension & verification scams

"Your account will be deleted in 24 hours - verify now." The artificial deadline is the whole point: it pressures you to click before checking details. The "verify" link goes to a phishing page styled to look like the real provider.

Common subject lines

• "Your account will be deleted in 24 hours"
• "Suspicious activity detected - verify now"
• "Final warning: account closure"
• "Action required to keep your account active"

Mixed payload Delivery & package scams

Fake DHL, USPS, UPS, or FedEx tracking, customs fees, or "package undeliverable" notices. Targets anyone expecting a parcel - the timing alone catches many people. The link hides either phishing (asking for card details to "release" the package) or a malware download.

Common subject lines

• "Your DHL package is held at customs"
• "USPS - delivery attempt failed"
• "FedEx tracking update - action required"
• "Pay $2.99 redelivery fee to release your parcel"

Remote access Tech support scams

Fake Microsoft, Apple, or "Windows Defender" security alerts pushing a phone number. Real Microsoft and Apple never email a phone number to call. The number connects you to a scammer who asks for remote access to "fix" the imaginary problem and then demands payment.

Common subject lines

• "Microsoft Defender expired - renew now"
• "Apple ID security alert"
• "Critical: virus detected on your PC"
• "Windows license expired - call now"

Wire fraud Advance-fee scams

Inheritance, lottery wins, romance, or business deals that ask for a small fee to release a much larger sum. The classic "Nigerian prince" 419 family of frauds. Once you pay the first fee, more fees appear (taxes, lawyer, transfer charges) until you stop paying. The promised money never exists.

Common subject lines

• "Inheritance from a relative you didn't know about"
• "You won the international lottery"
• "URGENT - business proposal worth $XX million"
• "Compensation fund release for fraud victims"

Wire fraud Business email compromise (BEC)

CEO impersonation asking employees to wire money or buy gift cards, or fake supplier invoices with newly "updated" bank details for payment redirection. The email often spoofs a real internal executive's display name and uses an external lookalike domain.

Common subject lines

• "Quick task - need you to buy gift cards"
• "Updated banking details for invoice payment"
• "Wire transfer request - urgent"
• "Are you available?" (CEO impersonation opener)

How to spot a malicious email?

Phase 1~ 2 min

Spot - identify the red flags

---

1

Check the sender's actual address, not the display name

30 sec

The display name (the human-readable part) is trivial to fake. Always check the full address that comes after it. Common red flags:

• Domain mismatch - service@paypa1.com, support@micros0ft-help.com, look-alike domains using digits or extra hyphens
• Free-email impersonation - any "official" message from a bank, courier, or platform sent from a @gmail.com, @outlook.com, or @yahoo.com address
• Reply-To mismatch - the From address looks legitimate but Reply-To points somewhere completely different

Why this matters

Real companies own their domains and send mail from them. A "DHL" message from a Gmail address is never legitimate, regardless of how convincing the body looks.

2

Watch for urgency, threats, and generic greetings

30 sec

Scams almost always rush you. The point is to make you act before you think. Treat any of the following as a strong signal:

• "Your account will be deleted in 24 hours"
• "Final notice" / "Immediate action required"
• "Dear Customer" or "Dear User" instead of your real name
• Threats of fines, account closure, legal action, or arrest
• Promises of refunds, prizes, or money you didn't earn
• Spelling and grammar mistakes in messages claiming to come from a major brand

3

Hover over every link before clicking

30 sec

On a desktop, hover the mouse over the link without clicking. The real destination shows in the bottom-left status bar of your browser or email client. On a phone, long-press the link to preview the URL.

• Real Microsoft, PayPal, or bank links go to those exact domains, not redirects through unrelated sites
• Shortened URLs (bit.ly, tinyurl, t.co) hide the real destination - never click them in unsolicited mail
• The visible link text and the actual URL must match - mismatches are the single biggest phishing red flag

Pro tip

When in doubt, don't click the link. Open a new browser tab and type the company's address yourself, then log in normally. If there really is an issue with your account, you'll see it there.

4

Treat unexpected attachments as hostile

30 sec

If you didn't ask for the file, don't open it - even if it appears to come from someone you know. Categories that should never be opened from email without verification through another channel:

• .exe, .scr, .iso, .img, .vbs, .bat - executables, never legitimate attachments
• .docx, .xlsx, .pptx with "Enable macros" prompts - the macros run the malware
• .pdf with "Click here to view" buttons - usually a phishing redirect, not a real document
• .zip, .rar, .7z archives, especially password-protected ones - the password defeats the email scanner

Phase 2~ 2 min

Report and delete - if you haven't engaged

---

If you only received the email and didn't reply, click, or open anything, the steps below are all you need. Your computer is not infected.

5

Don't reply, don't click "unsubscribe"

30 sec

Replying confirms your address is real and monitored, which gets you added to higher-value scam lists. The "unsubscribe" link in a scam message is rarely a real opt-out - it usually leads to a phishing page or downloads a tracking pixel.

Instead, mark the message as junk or phishing inside your email client (this trains the spam filter), then block the sender.

6

Report the scam to your email provider and authorities

1 min

Inside your email client:

• Gmail: open the message → ⋮ menu → Report phishing
• Outlook / Outlook.com: ⋯ menu → Report → Report phishing
• Apple Mail / iCloud: Move to Junk, then forward to reportphishing@apple.com

Forward or report to authorities:

• International: forward to reportphishing@apwg.org
• United States: ic3.gov (FBI)
• United Kingdom: forward phishing emails to report@phishing.gov.uk (NCSC SERS); for financial loss report at reportfraud.police.uk (Report Fraud, the successor to Action Fraud; 0300 123 2040)
• Canada: antifraudcentre.ca
• Australia: scamwatch.gov.au
• EU: your national CERT - find yours via the ENISA CSIRT map

After reporting, delete the email and empty the Trash folder so you don't accidentally open it later.

Phase 3~ 10–60 min

Recover - if you already engaged with the scam

---

Pick the step below that matches what you did. If multiple apply, work through them in the order they appear - the steps are arranged from lowest to highest risk.

7

You only clicked a link (didn't enter anything or download anything)

Scenario: clicked link only10 min

Close the page right away. Don't enter any information, even if the page looks legitimate.

• Clear your browser cache and cookies for the last hour - Chrome/Edge: Ctrl+Shift+Del → Last hour → check Cookies and Cached files
• Run a quick scan with Combo Cleaner in case the page tried to drop a file silently (drive-by download)
• Update your browser to the latest version - most drive-by exploits target outdated browsers
• Watch for new browser pop-ups, redirects, or unfamiliar notifications over the next few days

Why this matters

Modern browsers block most drive-by attacks, but a single click on a phishing page can still be enough on an outdated browser or unpatched plugin. A quick scan catches anything that landed silently.

8

You opened an attachment or downloaded a file - run a full malware scan

Scenario: opened attachment⚠ Highest risk60–90 min

Opening an attachment is the most common path to actual infection. Treat the system as compromised until the scans below come back clean. Work through these sub-steps in order:

8.1Disconnect from the network

Unplug Ethernet and turn off Wi-Fi. If the attachment was an info-stealer or remote-access trojan, this stops it from sending data out or receiving commands. Keep the network off until you've booted into Safe Mode (next step) - you'll reconnect there briefly to download the scanners.

8.2Boot into Safe Mode with Networking, then download the scanners

Windows 11: Settings → System → Recovery → Advanced startup → Restart now → Troubleshoot → Advanced options → Startup Settings → Restart → press 5 or F5.

Windows 10: hold Shift, click Power → Restart → Troubleshoot → Advanced options → Startup Settings → Restart → press F5.

Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner (used in 8.4) and Microsoft Safety Scanner (used in 8.5). Safe Mode loads only minimal drivers, so most malware can't auto-run while you're getting the tools. Save both installers to your Desktop.

8.3Run Microsoft Defender Offline

Reboot to normal Windows. Open Windows Security → Virus & threat protection → Scan options. Select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts into a stripped-down environment and scans the disk before Windows fully loads - this is what catches rootkits and bootkits.

Recommended antivirus

Combo Cleaner

VB100 certified. Includes anti-trojan, registry/persistence scanning, and anti-spyware in one pass. The 7-day free trial is available.

Download Combo Cleaner

8.4Run a full Combo Cleaner scan

Install Combo Cleaner and run a full system scan (not the quick scan). Let it complete fully, review what it found, and apply the recommended actions. Combo Cleaner will quarantine known trojans and remove their persistence in the registry.

8.5Run Microsoft Safety Scanner as a second-opinion scan

Download Microsoft Safety Scanner (MSERT.exe). The binary expires every 10 days, which means every download has the latest signatures. Run a full scan after Combo Cleaner to catch anything one engine alone might miss.

8.6Reset browsers and clear notification permissions

Many email-borne trojans drop adware that hijacks browsers. Reset each browser you use:

Chrome: chrome://settings/reset → Restore settings to their original defaults. Then chrome://settings/content/notifications - remove unfamiliar sites.

Edge: edge://settings/reset. Then edge://settings/content/notifications.

Firefox: about:support → Refresh Firefox.

8.7Re-enable Defender, Tamper Protection, and update everything

Open Windows Security → Virus & threat protection → Manage settings and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all on. Then run Settings → Windows Update → Check for updates and update browsers and applications.

Important

If the scans keep finding new threats on each run, or files reappear after deletion, you may have a deeper compromise that needs a clean Windows reinstall. See pcrisk's full manual malware removal guide for the extended procedure (Process Explorer, Autoruns, hosts file inspection).

9

You entered credentials on a fake login page

Scenario: shared password⚠ Act fast20 min

Assume the attacker has your password and is using it right now. Speed matters.

1. Change the password from a different, known-clean device (your phone is fine if it's not infected). Don't reuse the old password anywhere else.
2. Enable two-factor authentication if you haven't already. Prefer an authenticator app or hardware key over SMS.
3. Sign out of all sessions - most platforms have a "sign out everywhere" option in security settings, which kicks the attacker out.
4. Review recent activity - look for unfamiliar logins, new devices, forwarding rules, or app permissions. Remove anything you don't recognize.
5. Check your other accounts - if you reused that password anywhere else, change it there too. Check your exposure at haveibeenpwned.com.
6. Update security questions - the attacker may have seen the answers in your account profile.

Why email comes first

If you only have time to change one password, change your primary email password - it's the recovery hub for every other account. An attacker who controls your email can reset everything else.

10

You sent money or shared bank, card, or ID details

Scenario: financial loss⚠ Contact bank now30 min

Time is the single biggest factor in recovering money. Banks can sometimes recall a wire or reverse a card transaction within the first few hours.

1. Call your bank or card issuer immediately. Use the number on the back of the card, not any number from the scam email. Ask them to freeze the card, reverse the transaction if possible, and flag the account for fraud monitoring.
2. If you sent a wire transfer or used a money-transfer service (Western Union, MoneyGram, Zelle, Wise), call them directly and request a recall. Some can be reversed within minutes if reported fast.
3. If you sent cryptocurrency or gift cards, recovery is unlikely - but report it anyway, since law enforcement tracks these patterns.
4. File a police report. You'll need the report number for any insurance, bank, or credit-bureau claim. Save the report number.
5. File with the right authority for your country:
   • US: ic3.gov + reportfraud.ftc.gov
   • UK: reportfraud.police.uk (Report Fraud, the successor to Action Fraud; 0300 123 2040)
   • Canada: antifraudcentre.ca
   • Australia: scamwatch.gov.au
   • EU: your national CERT or police cybercrime unit
6. Set fraud alerts on all major credit bureaus if you shared any ID details. US: Equifax, Experian, TransUnion. UK: Experian, Equifax, TransUnion (Cifas Protective Registration is a stronger option).
7. Save all evidence - the original email (with full headers), screenshots of the fake site, transaction records, any phone numbers or chat logs.

Phase 4~ 15 min + 30 days

Verify & monitor

---

11

Final scan and startup-app check

15 min

Reconnect to the network and run one final full scan with Combo Cleaner, followed by a Windows Defender quick scan. Then open Task Manager (Ctrl + Shift + Esc) and switch to Startup apps - disable anything unfamiliar.

Make sure Windows, browsers, and any applications you use are fully up to date. The infection vector that worked on you once usually involves outdated software.

12

Monitor accounts and credit for 30 days

5 min/day · 30 days

Most fraud follow-ups land in the first month. Until that window closes, keep watching:

• Bank and card statements - daily for the first week, then weekly
• Email - watch for password-reset confirmations or login alerts you didn't trigger
• Credit report - US: free at annualcreditreport.com; UK: Experian, Equifax, TransUnion all have free tiers
• Breach alerts - sign up at haveibeenpwned.com to be notified when your email appears in new leaks

If anything new appears in any of those, treat it as a continuing compromise: change passwords again, contact the bank again, and update the police report.

Important: If you didn't click anything, didn't reply, and didn't open any attachment, your computer is not infected - just delete the email and move on. If you opened an attachment or downloaded a file, run an automated scan with Combo Cleaner and Windows Defender and stop there. That path catches the vast majority of email-borne malware without the risk of breaking Windows by deleting the wrong file.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Scammers send identical messages to numerous email addresses, relying on the chance that they will lure someone. These emails are usually generic and lack personalization.

I have provided my personal information when tricked by this email, what should I do?

If you have disclosed any account login details, update your passwords as soon as possible. For other personal information, such as credit card numbers or ID details, reach out to the relevant authorities.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

Opening a malicious file may put your computer at risk of infection. Executables can cause damage right after opening them, but other files, like documents, usually require additional actions, such as enabling macros, to activate the malware.

I have sent cryptocurrency to the address presented in such email, can I get my money back?

These transactions are difficult to trace, making it unlikely that you will be able to recover the lost funds.

I have read the email but didn't open the attachment, is my computer infected?

Opening an email is generally safe, but clicking links or opening attachments in fraudulent emails can lead to system infections.

Will Combo Cleaner remove malware infections that were present in email attachment?

Yes, Combo Cleaner can detect and eliminate most known malware infections. Advanced malware often hides deep within the system. Therefore, a full system scan may be required for detection and removal.