How to identify scams like "Access From A New Device To Your Mailbox"

What kind of scam is "Access From A New Device To Your Mailbox"?

Our team has inspected the email and concluded that it is a fake notification from an email service provider. Since it contains a link to a deceptive website designed to steal personal information, we classified it as a phishing email. Recipients should not interact with such emails and should delete them if they receive them.

More about the "Access From A New Device To Your Mailbox" scam email

This scam email claims that a new device has accessed the recipient's mailbox. It warns that one or more logins may have occurred from an unfamiliar device. The email urges the recipient to review recent logins and report suspicious activity by clicking a button labeled "CONTROL ACCESS".

Also, this scam email suggests that if the login is not recognized, the mailbox security could be compromised, and encourages the recipient to change their password and verify their recovery email. Clicking the link provided in this message is supposed to open a phishing page. However, during our analysis, the site was down.

Usually, such emails are used to extract login credentials (or other personal information) through fake websites. If scammers obtain email login details, they can read messages, reset passwords for other accounts, send fake emails, and spread harmful software. If the same password is used on other sites, those accounts can also be compromised.

This can lead to identity theft, money loss, and other issues. For these reasons, it is important to be careful with emails like this and never enter personal information on websites they provide.

Similar scam emails in general

Emails of this type are often crafted to appear official, urgent, and important to trick users into giving away personal information through fake websites. Usually, scammers target login details, credit card information, and similar details. Users should avoid clicking suspicious links and never enter login details on shady sites.

Some examples of similar scams are "Fidelity Investments", "Update To Your Account Was Requested", and "Shared Document - Business Proposal And Product List". It is important to mention that deceptive emails can be used to trick users into executing malware on their devices.

How do spam campaigns infect computers?

Threat actors use email to spread malware by sending infected PDFs, Office docs, executables (like .exe files), script files, or compressed files (e.g., ZIP or RAR). These files can infect computers after opening them (or enabling features like macros).

Sometimes, cybercriminals include a link in their emails. Clicking it can send users to a fake website that tries to get them to download malware, or starts the download on its own.

How to avoid installation of malware?

Download software and files from official sources (websites) or trusted app stores. Do not use pirated programs or unofficial activation tools (or keygens). Before opening attachments or clicking on links, especially those that are unexpected, unrelated, or from unfamiliar senders, examine emails and messages carefully.

Ensure your operating system and applications are regularly updated and use reputable antivirus software. When browsing, avoid engaging with pop-ups, advertisements, or questionable buttons on shady sites, and never grant permission for those sites to send notifications. If you have already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Access From A New Device To Your Mailbox" email letter:

Subject: We have detected access from a new device to your mailbox ******** Ref: -1921048)

We have detected access from a new device to your mailbox

Dear ********,
we have detected one or more logins to the ******** that appear to be made from a new device.

Control logins and report any you don't recognize.
CONTROL ACCESS

If you do not recognize a login, the security of your mailbox may be at risk, so we invite you to:

Change your mailbox password;
Check your recovery email to reset your password and receive alerts about suspicious logins
Read our safety guide for more helpful tips.

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Quick menu:

• What is Access From A New Device To Your Mailbox phishing email?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

When you get a phishing email, it usually indicates that your email was gathered from a data breach, bogus site, or another method. These messages are usually impersonal and sent to a large number of addresses.

I have provided my personal information when tricked by this email, what should I do?

If login details were shared with scammers, immediately change the passwords on all impacted accounts.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

Executing a malicious .exe or a similar file can immediately compromise your system. Documents and similar files are generally safer, they can still pose a risk if the user enables macros or takes other actions.

I have read the email but did not open the attachment, is my computer infected?

While fraudulent emails alone do not pose a threat, interacting with links or opening infected attachments they contain can infect your device.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner can detect and remove most known threats. Sophisticated malware often conceals itself deep within the system, so performing a full system scan is often required for detection and removal.