How to spot scams like "Amazon - Your Package Was Delivered"

What is "Amazon - Your Package Was Delivered" scam?

Our team has examined the email and concluded that it is a scam. It contains a fraudulent delivery notification and a link to an untrustworthy website. Falling for this scam can lead to data theft, computer infections, and other issues. Thus, recipients should ignore this message.

More about the "Amazon - Your Package Was Delivered" scam email

The scam email claims that the recipient has received an Amazon package that was delivered directly to a resident. It lists a specific item, a TOSY Magnet Pyramid Stone, and also mentions multiple pieces and shapes that are included in it. It suggests that the recipient can view the delivery, return, or replace items, and provide feedback on the delivery.

Clicking the provided link ("View Delivery" button) directs recipients to a fraudulent website that initiates a Java file download. We found that the file and the site hosting it are flagged as malicious by multiple security vendors. This means that the scam is likely used to deliver malware.

Cybercriminals behind this email may deliver spyware that secretly monitors the victim's activity. They may also distribute information stealers that target saved passwords, browser cookies, cryptocurrency wallets, autofill data, and other sensitive information. The email can also lead to ransomware that encrypts the victim's files and demands payment to restore access.

Moreover, it can be used to distribute remote access malware that gives the attacker control over the infected device. Either way, this email is not trustworthy and should be ignored and deleted if received.

Conclusion

The scam email is likely an attempt to trick recipients into downloading malware by pretending to be an Amazon delivery notification. Falling for it may lead to identity theft, monetary loss, data encryption, account hijacking, or other issues. Recipients should treat the email as untrustworthy and delete it immediately.

Additional examples of scam emails are "Domain Name Registration Failure Email Scam", "Password Expiry Reminder Email Scam", and "Account Security Update Email Scam".

How do spam campaigns infect computers?

Malicious emails often carry infected attachments disguised as legitimate files, such as Word or Excel documents, PDFs, executables, archive files like ZIP or RAR files, scripts, or ISO images. Opening these files, or taking extra steps after opening them, can trigger the injection of malware.

These emails can also contain links that redirect users to websites designed to download malware automatically or deceive users into running (executing) it themselves. In most cases, infection occurs only after the recipient interacts with the embedded link or attachment.

How to avoid installation of malware?

Be cautious with unexpected emails or messages from unknown senders, and never click on links or open attachments in them. Only download and install software from official sources or trusted app stores, and avoid pirated programs, cracks, keygens, or similar tools or programs. Refrain from interacting with pop-ups, ads, buttons, or links on untrusted websites.

Keep your operating system and applications updated, and perform regular scans with reputable security software.

Text presented in the "Amazon - Your Package Was Delivered" email letter:

Subject: Delivered: Your Amazon order is here

Hi ******** Delivered today
Your package was delivered. It was handed directly to a resident.
View Delivery
TOSY Magnet Pyramid Stone - 1 Cube Transforms into 1 Billion Shapes, 14 pcs (12 Puzzle pcs and 2 Spinners), 243 Rare Earth Magnets, Christmas Stocking Stuffers Gift for Kids, Creative Puzzle STEM Toy
TOSY Magnet Pyramid Stone - 1 Cub...
Quantity: 1
info icon Return or replace items in Your Orders.
How was your delivery?

It was great

Not so great
©2026 Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates, Amazon.com, Inc. 410 Terry Avenue N., Seattle, WA 98109.

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Quick menu:

• What is Amazon - Your Package Was Delivered phishing email?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

Emails of this kind are distributed in bulk to many recipients, often using email addresses collected from data leaks, previous scams, or other illicit sources.

I have provided my personal information when tricked by this email, what should I do?

Update all passwords for accounts at risk and report any potential exposure of sensitive data, such as banking or personal information, to the relevant institutions or authorities.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

Some files, like executables, can infect a system as soon as they are opened, while documents usually become dangerous only if macros or other active content are enabled. Consequently, the risk of system compromise varies depending on the type of file accessed.

I have read the email but did not open the attachment, is my computer infected?

A system can only be compromised by interacting with dangerous content, such as clicking links or opening infected files; reading an email alone is safe.

Will Combo Cleaner remove malware infections that were present in email attachment?

Using Combo Cleaner allows malware to be detected and removed, and performing a deep (full) scan increases the chances of finding and eradicating even the most concealed or complex threats.