How to remove PhantomPulse from infected devices

Trojan

Also Known As: PhantomPulse remote access trojan

Damage level:

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What kind of malware is PhantomPulse?

PhantomPulse is a remote administration Trojan (RAT) developed using artificial intelligence (AI). It targets both Windows and macOS users. It is known that attacks often begin using a tool called Obsidian to gain access to devices. Usually, cybercriminals use RATs like PhantomPulse to steal information, inject additional payloads, and carry out other malicious activities.

PhantomPulse malware

More about PhantomPulse

PhantomPulse is designed to give attackers remote control over an infected device. Once executed, it can run various commands on the system. It can inject shellcode, DLLs, or executables into other processes, allowing it to hide and run malicious code inside legitimate applications.

It can also drop files onto the disk and execute them. This capability is commonly used to infect devices with other malware, such as information stealers or ransomware. Furthermore, the malware is capable of capturing screenshots and starting or stopping a keylogger to record everything the user types, including passwords and sensitive messages.

The aforementioned features make it effective for stealing confidential information. In addition, PhantomPulse includes privilege-escalation capabilities, enabling it to gain system-level access or downgrade privileges when needed. It also has cleanup and persistence removal capabilities, meaning it can erase itself or remove traces if required.

Finally, it can resolve system APIs and even terminate itself to avoid detection or analysis. Having a device infected with PhantomPulse can lead to serious issues, including financial loss, account hijacking, reputational damage, identity theft, data loss, and other problems.

Threat Summary:
Name PhantomPulse remote access trojan
Threat Type Remote Access Trojan (RAT)
Detection Names Avast (MalwareX-gen [Misc]), Combo Cleaner (Trojan.GenericKD.79919557), ESET-NOD32 (Win64/Agent.JCE Trojan), Kaspersky (Trojan.Win64.Loader.ezg), Microsoft (Trojan:Win32/Qwexlafiba!rfn), Full List (VirusTotal)
Symptoms Remote administration Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Possible distribution methods Social engineering, LinkedIn or Telegram, malicious plugins in the Obsidian app.
Damage Stolen passwords and banking information, identity theft, the victim's computer added to a botnet, additional infections, monetary loss.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.

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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Conclusion

Overall, this RAT is a powerful tool that gives attackers control over an infected system. It can steal data, spy on victims, and run malicious commands without being easily detected. Its advanced features make it a serious threat to both individuals and organizations. More examples of RATs are STX, AtlasCross, and CrySome.

How did PhantomPulse infiltrate my computer?

PhantomPulse is distributed through social engineering, where threat actors contact victims on platforms like LinkedIn or Telegram and pose as legitimate recruiters or companies. They trick users into installing and using the Obsidian note-taking app for a supposed job or project.

Victims are then asked to open a shared Obsidian vault that is controlled by cybercriminals and looks like a normal workspace. Inside this vault, malicious settings and plugins are hidden. The infection happens when the user is persuaded to enable or sync a community plugin that contains malicious code.

Once activated, these plugins automatically run hidden commands on the system. These commands download and execute additional components, leading to the final infection step and giving threat actors remote access to devices. As mentioned in the introduction, the attackers target both macOS and Windows users.

How to avoid installation of malware?

Download software only from trusted official websites or verified app stores, and avoid using cracked programs, pirated tools, or key generators. Keep your operating system and all applications up to date. Be cautious with unexpected emails, especially from unknown senders, and do not open links or attachments if they look suspicious.

Avoid clicking on pop-ups, ads, or other suspicious elements when visiting dubious sites, and do not allow such pages to send notifications. If you believe that your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.

If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

Malware process running in the Task Manager

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

Autoruns application appearance

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Run Windows 7 or Windows XP in Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.

Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings".

Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Run Windows 8 in Safe Mode with Networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options".

In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

Run Windows 10 in Safe Mode with Networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

Extract Autoruns.zip archive and run Autoruns.exe application

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Refresh Autoruns application results

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

Delete malware in Autoruns

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

Search for malware and delete it

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.

These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software. To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

Frequently Asked Questions (FAQ)

My device is infected with PhantomPulse malware, should I format my storage device to get rid of it?

While this approach guarantees that PhantomPulse is fully removed, it also deletes all data on the device. It is generally recommended to first attempt cleanup with a reliable tool like Combo Cleaner before taking this action.

What are the biggest issues that malware can cause?

Malware can behave in different ways. It can be capable of stealing private information, installing extra unwanted software, or locking files through encryption. These actions can compromise accounts or entire systems. They can also cause financial losses and permanent loss of files.

What is the purpose of PhantomPulse?

PhantomPulse is designed to give attackers remote control over infected devices. It is used to steal data, spy on users, and execute malicious commands on the system.

How did PhantomPulse infiltrate my device?

PhantomPulse is spread through LinkedIn or Telegram, where attackers pose as recruiters and trick users into using the Obsidian app. Victims open a shared vault controlled by the attackers and are persuaded to enable a malicious plugin hidden inside it. Once activated, the plugin runs hidden commands that download additional malware and complete the infection.

Will Combo Cleaner protect me from malware?

Yes, Combo Cleaner is able to find and remove most threats. However, some advanced malware can hide in the system and evade detection. That is why it is important to run a full system scan.

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Tomas Meskauskas

Tomas Meskauskas

Expert security researcher, professional malware analyst

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.

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