XFinity Toolbar

Also Known As: Xfinity.comcast.net Redirect
Type: Browser Hijacker
Damage level: Low
Distribution: High
Damage Level

Xfinity toolbar - how to eliminate browser redirects to xfinity.comcast.net?

What is Xfinity toolbar?

The XFinity toolbar is a browser add-on created by Comcast. This is a browser extension that enables quick access to email, voicemail, Xfinity TV, and other features used by Xfinity high speed Internet customers. This browser add-on is not related to malware or virus infections, however, it is categorized as an unwanted application due to recent user complains. These state that this toolbar was installed on their Internet browsers without consent and that they receive unwanted coupon ads. When installed, Xfinity toolbar changes the Internet browser (Internet Explorer, Google Chrome, Mozilla FireFox) default homepage to xfinity.comcast.net and the default search engine to search.comcast.net (this change can be 'opted out' during the toolbar installation phase).

Furthermore, Xfinity toolbar displays coupon deals when computer users visit online shopping websites. Since the Xfinity toolbar is not related to virus or malware infections, installation without the user's consent is unlikely, however, this situation may occur if it was installed together with free software downloaded from the Internet. To avoid installation of unwanted toolbars such as this, always closely inspect each installation window of any free software you install on your computer, disallowing any changes to be made to your Internet browser settings (homepage and default search engine).

xfinity toolbar

The XFinity toolbar is a browser add-on used by many Comcast Internet users and not related to malware or viruses. Users only need to follow this removal guide if they feel they have not willingly installed this toolbar and are annoyed by coupon ads from Comcast. Redirects to xfinity.comcast.net and search.comcast.net are directly related to installation of the Xfinity toolbar. Use the information provided to return your Internet browser settings to their default values.

Quick menu:

XFinity toolbar removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features".

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".

WIndows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".

xfinity toolbar uninstall

In the uninstall programs window, look for "XFinity Toolbar", select this entry and click " Uninstall" or "Remove"

After uninstalling XFinity Toolbar, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.

Remover for XFinity Toolbar

If you need assistance removing XFinity Toolbar, give us a call 24/7:
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Internet Explorer logoXFinity toolbar removal from browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove XFinity Toolbar from Internet Explorer:

xfinity toolbar Internet Explorer

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for Visicom Media Inc. related entries (XFINITY Toolbar, Updater For XFIN_PORTAL) and disable them.

To change your homepage from xfinity.comcast.net to your preferred domain, click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window remove xfinity.comcast.net and enter your preferred domain, which will open each time you launch Internet Explorer.

Optional method:

If you continue to have problems with redirects to xfinity.comcast.net, reset your Internet Explorer settings to default.

Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the "Advanced" tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the "Reset" button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoReset Google Chrome settings:

xfinity homepage google chrome

To change your homepage in Google Chrome: Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Settings", in "On Startup section" click on "Set pages" (open a specific page or set of pages), remove comcast.net and enter your preferred domain.

xfinity default search engine Google Chrome

To change your default search engine in Google Chrome: Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Settings", in the "Search" section click "Manage Search Engines...", remove "XFinity Search" and add your preferred domain.

Optional method:

If you continue having problems with the removal of xfinity.comcast.net browser hijacker, you can reset your Google Chrome browser settings. Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.

Resetting Google Chrome setting to default - accessing settings

After scrolling to the bottom of the screen click the "Reset browser settings" button.

Resetting Google Chrome settings to default - advanced settings

 In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.

Resetting Google Chrome settings to default - confirm that you want to reset Chrome settings to default by clicking the Reset button

Mozilla Firefox logoRemove XFinity Toolbar from FireFox:

xfinity toolbar Mozilla FireFox

Click on the Firefox menu firefox menu icon(at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "XFINITY Toolbar".

To reset your homepage click on the Firefox menu firefox menu icon(at the top right corner of the main window) then select "Options", in the opened window remove xfinity.comcast.net and enter your preferred domain.

Optional method:

If you continue to have problems with redirects to xfinity.comcast.net, reset your Mozilla FireFox settings to default.

Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,firefox menu iconin the opened menu, click the "Open Help Menu" icon,firefox help menu

Resettings Mozilla Firefox settings to default - accessing

Select "Troubleshooting Information".

Resetting Mozilla Firefox settings to default - accessing

In the opened window click the "Reset Firefox" button.

Resetting Mozilla Firefox settings to default - clicking the

In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.

Resetting Mozilla Firefox settings to default - confirming settings reset by clicking the

Summary:

A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.

A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. Here are some examples of free software download clients that are used in XFinity Toolbar distribution:

Free software download managers distributing browser hijackers

To avoid installation of XFinity Toolbar be very attentive when downloading and installing free software. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine:

Declining installation of browser hijackers

Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.

Symptoms indicating that your Internet browsers are affected by a browser hijacker:

  • Your homepage and/or default Internet search engine is changed.
  • Appearance of new toolbars.
  • Slow performance of Internet browsers.
  • New Bookmarks or Favorites added.
  • You can't change your homepage or default search engine.
  • You see online ads on your screen that are not served by the website.
  • You get redirected to pages you never intended to visit.

If you are experiencing problems while trying to remove XFinity Toolbar from your Internet browsers, please ask for assistance in our malware removal forum.

If you have additional information on XFinity Toolbar or it's removal please share your knowledge in the comments section below.

About the author:

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010.

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