Written by Tomas Meskauskas
Damage level: Medium
Jollywallet - how to remove?
What is Jollywallet?
Jollywallet is a browser plug-in created by Radyoos Media Ltd. It promises to save users money whilst shopping online (by recouping a percentage of any money spent). This browser add-on is not technically a computer virus or related to malware infections, however, computer users have recently reported that Jollywallet was installed on their computers without their consent. Many also complain that they feel annoyed by pop-ups ads generated by this browser add-on and prefer to shop online without the imposition of these offers. Unwilling or inadvertent installations such as these may occur as a result of Jollywallet's use of a deceptive marketing method called bundling. Commonly, Internet users inadvertently install browser extensions such as these together with free software downloaded from the Internet.
Today, many download websites and freeware developers use so-called 'installers' or 'download clients' to monetize their free services - when installing free software, they offer installation of additional promoted software, browser toolbars, or plug-ins. To avoid unwilling installation of Jollywallet and other potentially unwanted software, always closely inspect each freeware installation step, opting-out of any additional installations and disallowing any suggested changes to your browser homepage, default search engine settings, etc.
Whilst Jollywallet is not malware, it can be categorized as adware due to the deceptive promotion techniques employed. If you feel that Jollywallet was installed on your Internet browsers (Internet Explorer, Google Chrome, or Mozilla FireFox) without your consent, use the removal guide provided to eliminate unwanted ads when visiting online shopping websites. To avoid adware or PUP (potentially unwanted program) installation in the future, only visit legitimate websites for your freeware downloads and always select the 'Custom Installation' option, rather than 'Typical Install', when installing any free software (this allows you to opt-out of additional software installation).
Deceptive free software installer used in Jollywallet adware distribution:
- What is Jollywallet?
- STEP 1. Uninstall Jollywallet application using Control Panel.
- STEP 2. Remove Jollywallet add-on from Internet Explorer.
- STEP 3. Remove Jollywallet plugin from Google Chrome.
- STEP 4. Remove Jollywallet extension from Mozilla Firefox.
Jollywallet adware removal:
Windows 7 users:
Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
WIndows 8 users:
Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".
In the uninstall programs window, look for "Jollywallet", select this entry and click " Uninstall" or "Remove"
After uninstalling JollyWallet, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.
Remove Jollywallet from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove Jollywallet from Internet Explorer:
Click on the "gear" icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for Radyoos Media Ltd. related entries ("JollyWallet") and disable it.
If you continue to have problems with teh removal of Jollywallet, reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove Jollywallet from Google Chrome:
Click the Chrome menu icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate: "JollyWallet" select it and click on the trash can icon.
If you continue having problems with the removal of Jollywallet add-on you can reset your Google Chrome browser settings. Click the Chrome menu icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen click the "Reset browser settings" button.
In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.
Remove Jollywallet from Mozilla FireFox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable this add-on: "JollyWallet".
If you continue to have problems with removal of Jollywallet, reset your Mozilla FireFox settings to default.
Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window click the "Reset Firefox" button.
In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.
Jollywallet Adware is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.
Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in Jollywallet Adware distribution:
To avoid installation of Jollywallet Adware be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:
When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:
If you are experiencing problems while trying to remove Jollywallet Adware from your computer, please ask for assistance in our malware removal forum.
If you have additional information on Jollywallet Adware or it's removal please share your knowledge in the comments section below.