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IOS CRASH REPORT Scam (Mac)

Also Known As: "IOS CRASH REPORT" virus
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove IOS CRASH REPORT from Mac?

What is IOS CRASH REPORT?

"IOS CRASH REPORT" is a fake error message displayed by a malicious website. Users are redirected to this website by various potentially unwanted programs (PUPs) that stealthily infiltrate systems during installation of regular applications ("bundling" method). As well as causing unwanted redirects, PUPs deliver intrusive online advertisements and continually gather information relating to users' Internet browsing activity.

IOS CRASH REPORT adware

The "IOS CRASH REPORT" error message states that the Apple product has been locked due to security reasons. Therefore, users must immediately contact Apple's technical support via a telephone number ("+1-844-827-1204") provided. Be aware, however, that this message is not genuine - it is simply a scam. Criminals attempt to scare and trick victims into calling and paying for support that is not required. Ignore this error and remove it simply by closing the web browser. PUPs employ a "virtual layer" to display various intrusive online advertisements (for example, coupons, banners, pop-ups, etc.) "The virtual layer" is a tool that enables placement of third party graphical content on any site. Therefore, displayed advertisements often conceal underlying content, significantly diminishing the Internet browsing experience. In addition, they might redirect to malicious websites - even accidental clicks can result in high-risk adware or malware infections. In addition, potentially unwanted programs gather various information relating to users' Internet browsing activity. The collected data (IP addresses, websites visited, search queries, etc.) might contain personal details that developers of PUPs share with third parties (potentially, cyber criminals) who generate revenue by misusing personal details. Therefore, the presence of data-tracking apps can result in serious privacy issues or even identity theft. All potentially unwanted programs should be uninstalled immediately.

There are dozens of fake errors similar to "IOS CRASH REPORT" including Your Device Has Been Blocked, Critical Security Warning!, and Immediately Call Apple Support - these are just some examples from many. As with "IOS CRASH REPORT", these error messages also claim that the system is damaged in certain ways, however, they are designed only to trick users into paying for services that are not required. In fact, PUPs are devised simply to generate revenue for the developers. By offering various 'useful features', they attempt to give the impression of legitimacy, but provide no value for regular users. PUPs cause unwanted redirects, collect various user/system information, and deliver various ads.

If you are seeing this fake error message on your iPhone or iPad you should: 1. Enable Airplane mode 2. Go to Settings > Safari 3. Tap on Clear History and Website Data.

How did IOS CRASH REPORT install on my computer?

Criminals distribute potentially unwanted programs using a deceptive marketing method called "bundling" - stealth installation of third party applications with regular software/apps. Developers know that most users rush the download/installation processes and skip steps. Therefore, bundled apps are hidden within the "Custom/Advanced" settings. By skipping this section, users expose their systems to risk of various infections.

How to avoid installation of potentially unwanted applications?

There are two simple steps you should take to prevent system infiltration by PUPs. Firstly, never rush when downloading and installing software. Select the "Custom/Advanced" settings and closely analyze each step. Secondly, decline offers to download/install additional applications and cancel those already included. The key to computer safety is caution.

Text presented within "IOS CRASH REPORT" error:

Warning!!! IOS CRASH REPORT!!!
Your iPhone or iPad has been locked, due to security reasons. Your are advised to call the number the helpline number +1-844-827-1204 as soon as possible. Call Apple Support (Toll-Free) +1-844-827-1204 Immediately to connect with Apple Technical Support for installing the protection software.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

IOS CRASH REPORT adware removal:

Remove IOS CRASH REPORT-related potentially unwanted applications from your "Applications" folder:

mac adware removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "ios crash report" virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"IOS CRASH REPORT" virus removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "ios crash report" virus related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "ios crash report" virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "ios crash report" virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
IOS CRASH REPORT virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "IOS CRASH REPORT" virus on your mobile device.
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Platform: macOS

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