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Dsp.agency Redirect

Also Known As: dsp.agency pop-up
Type: Adware
Damage level: Medium

What is dsp.agency?

dsp.agency is a rogue website identical to coldcertainchannel.com, myiads.com, popunderzone.com, and many others. The site redirects to other dubious websites. Furthermore, users often visit dsp.agency inadvertently - they are redirected by potentially unwanted programs (PUPs).

This software typically infiltrates systems without permission. As well as causing redirects, PUPs are designed to deliver intrusive advertisements, collect sensitive information, and run dubious background processes.

dsp.agency adware

Following infiltration, potentially unwanted programs randomly open new browser tabs/windows and redirect to dsp.agency. Immediately after visiting this site, users encounter several (usually 2 or 3) redirects to other dubious sites. There is a high probability that users will then visit malicious websites. Redirects to/from dsp.agency can result in high-risk computer infections.

As mentioned above, potentially unwanted programs deliver coupons, banners, coupons, and other intrusive ads. These are delivered using tools that enable placement of third party graphical content on any site. Therefore, the ads often conceal underlying website content, thereby diminishing users' Internet browsing experience.

Furthermore, intrusive ads also redirect to malicious websites and even run code that stealthily downloads and installs malware/PUPs. Therefore, clicking them might result in computer infections. In addition, potentially unwanted programs often gather information that includes personal data.

The information is sold to third parties (potentially, cyber criminals) who misuse it to generate revenue. Thus, information tracking can result in serious privacy issues or even identity theft. In some cases, PUPs mine cryptocurrencies or run other unwanted processes without users' consent.

By stealthily misusing resources, potentially unwanted programs significantly reduce overall system performance. You are advised to uninstall all PUPs immediately.

Threat Summary:
Name dsp.agency pop-up
Threat Type Adware, Unwanted ads, Pop-up Virus
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

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The Internet is full of potentially unwanted programs, all of which are virtually identical. By offering many useful features, PUPs attempt to give the impression of legitimacy. In fact, they deliver no real value for regular users. The only purpose of PUPs is to generate revenue for the developers.

Rather than enabling functionality promised, they cause redirects (thereby promoting rogue websites), deliver ads, gather information, and diminish system performance, thereby posing a threat to your privacy and Internet browsing safety.

How did adware install on my computer?

PUPs typically infiltrate systems without permission. The reasons for this are poor knowledge and careless behavior by many users. Developers proliferate PUPs by employing intrusive ads, together with a deceptive marketing method called "bundling" (stealth installation of rogue apps with regular software).

Developers conceal "bundled" software within "Custom/Advanced" options or other sections of the download/installation processes. Many users rush these procedures, skip steps, and click advertisements. This behavior often leads to inadvertent installation of rogue software.

How to avoid installation of potentially unwanted applications?

To prevent this situation, be very cautious when downloading/installing software, and browsing the Internet. Carefully analyze each step of the download/installation processes and cancel all additionally-included programs. Avoid using third party downloaders/installers, since criminals monetize them by proliferating rogue software (the "bundling" method).

Many intrusive ads look legitimate, however, they redirect to dubious websites (adult dating, survey, gambling, etc.) If you encounter these redirects, immediately remove all dubious apps/browser plug-ins.

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Quick menu:

Adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

dsp.agency adware uninstall via Control Panel

In the uninstall programs window, look for any potentially unwanted programs, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes dsp.agency redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing dsp.agency ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing dsp.agency ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the dsp.agency pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing dsp.agency  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing dsp.agency ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the dsp.agency pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing dsp.agency ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing dsp.agency ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with dsp.agency pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the dsp.agency pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
dsp.agency pop-up QR code
Scan this QR code to have an easy access removal guide of dsp.agency pop-up on your mobile device.
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