You Are Using An Older Version Of Chrome removal instructions
What is You Are Using An Older Version Of Chrome?
Similar to Firefox Requires A Manual Update, "You Are Using An Older Version Of Chrome" is a fake warning message displayed by malicious websites. Users often visit these sites inadvertently. Research shows that cyber criminals hijack poorly-protected, yet legitimate, websites and inject them with scripts that redirect to other sites displaying the "You Are Using An Older Version Of Chrome" warning. In this way, users attempt to reach legitimate sites, but end up visiting malicious ones. This technique is quite uncommon, since users are typically redirected to scam sites by intrusive advertisements (displayed by malicious web pages) or potentially unwanted programs (PUPs).
"You Are Using An Older Version Of Chrome" states that the Google Chrome browser is outdated and encourages users to download the latest version. In fact, this is a scam. Rather than downloading an actual browser update, users end up downloading NetSupport Manager Rat. There is also a high probability that along with (or instead of) NetSupport Manager Rat, users will download and install malware (e.g., ransomware, adware [a.k.a PUPs], etc.) Therefore, we recommend that you close the "You Are Using An Older Version Of Chrome" warning message immediately. These sites are one of the main reasons why applications have implemented an "update" functionality. Third party update tools should never be used. If you are unable to close malicious sites, you should close the browser via Task Manager or reboot the entire system. Note that, after re-running web browsers, you should not restore previous sessions, otherwise you will return to the malicious sites.
As mentioned above, scam websites are often promoted using potentially unwanted programs that infiltrate systems without permission. Causing unwanted redirects is only one of several unwanted PUP features. They are also likely to deliver intrusive ads, gather information, and even run unwanted processes in the background. Intrusive advertisements are delivered using tools that enable placement of third party graphical content on any site. Most conceal underlying website content, thereby diminishing the browsing experience. Furthermore, these ads often conceal underlying content, thereby significantly diminishing the browsing experience. In addition, they might redirect to malicious sites or even run scripts designed to download/install malware. Therefore, even a single click can result in high-risk computer infections. Another significant downside is data tracking. PUPs are known to record user-system information relating to browsing habits. Collected data (URLs visited, pages viewed, queries entered into search engines, keystrokes, Internet Protocol addresses, geo-locations, etc.) often contain personal details that developers share with third parties (potentially, cyber criminals) who misuse the information to generate revenue. Therefore, having data-tracking apps installed on your computer can lead to serious privacy issues or even identity theft. Misuse of system resources is also an issue. Some PUPs mine cryptocurrencies or run other unwanted processes in the background. In this way, they misuse resources without users' consent, thereby significantly diminishing overall system performance. You are strongly advised to eliminate all potentially unwanted programs immediately.
During years of research we have discovered hundreds of potentially unwanted programs, most of which are virtually identical. They typically offer "useful features", however, all PUPs are designed only to generate revenue for the developers - claims to enable useful functionality are merely attempts to trick unsuspecting users to install. In fact, PUPs provide no real value and pose a direct threat to your privacy and Internet browsing safety.
How did potentially unwanted programs install on my computer?
To proliferate potentially unwanted programs, developers often employ two methods: 1) "bundling", and; 2) intrusive advertising. "Bundling" is stealth installation of potentially unwanted programs together with regular software. Developers conceal "bundled" programs within various sections (usually "Custom/Advanced" settings) of the download/installation processes. Many users rush these procedures and skip steps. In addition, they click suspicious advertisements without understanding the possible consequences. In doing so, they expose their systems to risk of various infections and compromise their privacy.
How to avoid installation of potentially unwanted applications?
Poor knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, to prevent system infiltration by PUPs, be very careful when browsing the Internet and downloading/installing software. Research shows that cyber criminals invest a great deal of time and resources into intrusive ad design, making them appear legitimate, however, the ads redirect to dubious sites (e.g., gambling, pornography, and so on). If you encounter these redirects, immediately remove all dubious applications and browser plug-ins. It is also very important to select "Custom/Advanced" settings, closely observe each download/installation step, and opt-out of all additionally-included programs.
Text presented in "You Are Using An Older Version Of Chrome" website:
You are using an older version of Chrome
Update now to keep your Chrome browser running smoothly and securely.
Your download will begin automatically. If not, click here.
Rogue process running after downloading the fake update:
- What is You Are Using An Older Version Of Chrome?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted programs:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
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Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "you are using an older version of chrome" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the "you are using an older version of chrome" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "you are using an older version of chrome" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "you are using an older version of chrome" virus from your computer, please ask for assistance in our malware support forum.
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