FormBook redirect removal instructions
What is FormBook?
FormBook is a virus designed to steal personal data from victims' computers. Research shows that this malware is distributed using spam emails that contain malicious attachments. In addition, developers provide this virus as a 'service' - any aspiring cyber criminal can pay a subscription and gain access to the FormBook tool. The list of victims is large, however, most FormBook infections have been detected in USA and South Korea.
Screenshot of a spam email distributing FormBook virus:
Following infiltration, FormBook starts monitoring computer activity and gathers data. This malware records keystrokes, takes screenshots, and grabs other information such as visited websites, clipboard data, saved logins/passwords, etc. The information often includes personal details (e.g., banking information) that FormBook's distributor can misuse to generate revenue. Therefore, the presence of this malware can lead to significant financial losses and serious privacy issues. In addition, FormBook is capable of executing commands sent from remote Command and Control (C&C) servers. For example, the commands are able to reboot and shutdown the system, download various files/archives and run/extract them, and so on (full list of features). In this way, criminals can perform remote tasks, leading to other high-risk computer infections or system corruption (e.g., criminals might download and execute ransomware). FormBook malware must be eliminated immediately. If you have recently opened suspicious email attachments and believe that your system is infected, use a legitimate anti-virus suite to perform a full system scan and eliminate all threats. In fact, you are strongly advised to have one installed and running. This will help to prevent further infections.
FormBook shares similarities with a number of other malware infections such as Adwind. Most are developed by different cyber criminals and have slightly differing functionality. In general, however, they are more or less identical. These viruses typically record user-system information, open backdoors for other high-risk malware to infiltrate the system, misuse system resources to mine cryptocurrency, or run other unwanted processes (e.g., Botnet). The presence of these viruses might cause various problems including (but not limited to) system corruption, hardware damage, file loss, and privacy issues (e.g., identity theft).
How did adware install on my computer?
As mentioned above, FormBook is promoted using spam emails that contain messages relating to various business fields (e.g., engineering). These messages briefly describe the contents of malicious attachments (e.g., PDF file, MS Office document, or similar) and encourage users to open them. Opening them, however, executes scripts that stealthily download and install malware. This distribution method is very popular amongst ransomware developers. Many regular users (especially those who know little about cyber security) are often tricked into downloading and opening such attachments.
How to avoid installation of potentially unwanted applications?
The main reasons for computer infections are poor knowledge and careless behavior. If you want to prevent infections, be very cautious when browsing the Internet. We strongly advise you to think twice before opening email attachments - be sure that they are sent from trustworthy/recognizable addresses and that they are relevant. Messages received via suspicious email addresses should be deleted immediately, without reading. Spam email is not the only way to proliferate malware. Therefore, be cautious when downloading/installing software. Download applications from official sources only, using direct download links. Criminals monetize third party downloaders/installers by proliferating rogue apps, and thus, these tools should not be used. During downloading/installation, carefully analyze each step (especially "Custom/Advanced" settings) and opt-out of all additionally-included programs. We also advise to keep installed applications up-to-date and, again, use a legitimate anti-virus/anti-spyware suite. Note, however, that criminals proliferate malware via fake updaters, so use implemented update functions only. As with download/installation tools, third party updaters should never be used. The key to computer safety is caution.
Another variant of spam email distributing FormBook:
- What is FormBook?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue plug-ins from Google Chrome.
- STEP 4. Remove adware-type extensions from Mozilla Firefox.
- STEP 5. Remove malicious extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any potentially unwanted programs, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program that causes FormBook redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Download remover for FormBook malware
1) Download and install 2) Run system scan 3) Enjoy your clean computer!
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the formbook malware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the formbook malware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with formbook malware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove formbook malware from your computer, please ask for assistance in our malware support forum.
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