AnyDesk Virus

Also Known As: AnyDesk malware
Type: Adware
Distribution: Moderate
Damage level: Medium

AnyDesk virus removal instructions

What is AnyDesk?

Similar to TeamViewer, AnyDesk, is a legitimate application that provides remote system control functionality. Recently, however, cyber criminals have started distributing a modified version of AnyDesk using the "bundling" method, and thus it typically infiltrates without users’ permission.

AnyDesk PUP

The modified version is also used to remotely access systems, but without users' consent. The malicious version essentially runs in the background and waits for regular users to leave the computer unattended for a certain period. Once the user is "away from the keyboard", cyber criminals remotely connect to the system and perform malicious actions. In most cases, these people target users' Amazon accounts. They use saved logins/passwords to sign into the Amazon website and purchase various items and gift cards. Amazon is not the only account at risk. Cyber criminals can do whatever they wish with access to the system (e.g., install other malware, steal logins/passwords, abuse social networks and other personal accounts, etc.) Therefore, the presence of AnyDesk's modified version can lead to high-risk computer infections and serious privacy issues. The desktop shortcut of the malicious version is called "AnyDask" and its entry in the list of installed programs is "AnyDeskApp". If you notice that AnyDesk has infiltrated systems without your consent, or you have downloaded it from a third party source, immediately eliminate it and scan the system with a reputable anti-virus/anti-spyware suite to remove all remnants. AnyDesk should be downloaded from its official website only.

At time of research, AnyDesk is bundled together with a number of other potentially unwanted programs (PUPs), including Powzip, Smart Application Controller, One System Care, View, and mail.ru. Unlike AnyDesk, these potentially unwanted programs do not provide remote access to victims' computers. They deliver intrusive advertisements (adware), cause unwanted redirects (browser hijackers), and record various sensitive data (virtually all types). Note that PUPs offer "useful functionality", and yet these programs are designed only to generate revenue for the developers. Thus, claims to provide these functions are merely attempts to give the impression of legitimacy.

How did adware install on my computer?

As mentioned above, AnyDesk is distributed using a deceptive marketing method called "bundling" - stealth installation of third party applications together with regular software/apps. In most cases, "bundled" applications are hidden within "Custom/Advanced" options (or other sections) of the download/installation processes. Developers do not disclose this information properly. Furthermore, users are likely to rush when downloading/installing software and skip steps. In doing so, they expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

Poor knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet and downloading/installing software. Select "Custom/Advanced" settings, carefully analyze each window of the download/installation dialogs, and opt-out of all additionally-included programs. Software should be downloaded from official sources only via direct download links. Third party downloaders/installers are monetized using the "bundling" method, and thus these tools should never be used. Be aware that cyber criminals also proliferate PUPs using intrusive advertisements that redirect to malicious websites and execute scripts that download/install PUPs. Most of these ads will seem legitimate, since developers invest many resources into their design, however, they redirect to adult dating, pornography, gambling, and other rogue sites. These ads are often delivered by adware. Therefore, if you experience suspicious redirects, eliminate all dubious applications and browser plug-ins. Having a reputable anti-virus/anti-spyware software installed and running is also paramount. If your computer is already infected with AnyDesk, we recommend running a scan with Spyhunter for Windows to automatically eliminate this adware.

Deceptive installer distributing modified AnyDesk version (note that it is completely concealed and, therefore, opting-out is impossible):

Malicious AnyDesk variant distributing installer

Instant automatic removal of AnyDesk malware: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of AnyDesk malware. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

AnyDesk removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

AnyDesk adware uninstall via Control Panel

In the uninstall programs window, look for "AnyDeskApp" and other potentially unwanted programs, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program that causes AnyDesk redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing AnyDesk ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing AnyDesk ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the anydesk malware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing AnyDesk  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing AnyDesk ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the anydesk malware, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing AnyDesk ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing AnyDesk ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with anydesk malware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove anydesk malware from your computer, please ask for assistance in our malware support forum.

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