Cleanup My Mac Unwanted Application (Mac)

Also Known As: Cleanup My Mac potentially unwanted application
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove "Cleanup My Mac" from Mac?

What is "Cleanup My Mac"?

As its name suggests, Cleanup My Mac (also distributed as CleanupMY-Mac, Cleanup-My MacCleanup-My-Mac, CleanupMyMac and similar names) is promoted as an application used to clean Mac computers, fix various issues, and improve MacOS system performance. Developers present this app as a system optimization tool, however, research shows that they promote and distribute it using the "bundling" method, and therefore it is categorized as potentially unwanted app (PUA). Typically, people install PUAs accidentally or unintentionally.

Cleanup My Mac scam

Cleanup My Mac contains various tools that supposedly allow users to uninstall unwanted, rogue applications, clean the cache and browsing history, manage logs, and so on, however, none of these tools can be used without first purchasing/activating this app. The basic version only allows users to perform a free scan. It is likely that once the scan is finished, it will display a list with a number of detected 'issues'. Note that many potentially unwanted apps generate fake results (fake issues) - this is how rogue developers encourage people to purchase various applications (by giving the impression there are many issues present on MacOS systems). It is not known whether Cleanup My Mac displays fake results, however, many PUAs perform this action. The "bundling" method is often used to promote several apps at once. Therefore, it is possible that Cleanup My Mac is not the only app that was installed during the process. Other browser hijackers and adware-type applications might also infiltrate systems. PUAs commonly serve users with intrusive ads, cause unwanted redirects to dubious websites, and gather user-system information. Therefore, do not use or purchase apps that are promoted via the "bundling" method.

Threat Summary:
Name Cleanup My Mac potentially unwanted application
Threat Type Mac malware, Mac virus, Potentially unwanted application.
Detection Names (maccleaner (6).pkg) NANO-Antivirus (Trojan.Script.Packed.fotlel), Full List Of Detections (VirusTotal)
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information, financial losses.
Removal

To eliminate Cleanup My Mac potentially unwanted application our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Cleanup My Mac is virtually identical to many other apps of this type including Mac Speedup Pro, Mac Cleanup Pro, and MacOptimizer. In these examples, the apps are supposedly tools that improve Mac computer performance and fix various issues, however, most PUAs are promoted as 'useful' in various ways. In most cases, PUAs provide not real value or the functions promised.

How did potentially unwanted applications install on my computer?

Some PUAs have official download websites from which users can download them willingly (including Cleanup My Mac), however, people usually install them inadvertently when software developers use a deceptive marketing method called "bundling". Bundling is used to trick people into installing or downloading PUAs together with other regular programs/software. Information regarding the presence of PUAs (bundled within download/install set-ups) is hidden within the "Custom", "Advanced" and other similar settings of the download or installation processes. Many users are successfully tricked into installing these unwanted apps, since they skip software installation/download set-up steps by quickly clicking "Next" or other similar buttons. Therefore, settings are left unchanged and unwanted installations occur.

How to avoid installation of potentially unwanted applications?

Careless behaviour often triggers installation of potentially unwanted applications. To avoid this, do not to skip software installation steps (especially for freeware), check all available "Custom", "Advanced and other similar options and settings of the download/installation processes. Opt-out of offers to download/install any unwanted software/apps and only then proceed to the next step or finish the entire process. Download software from official sources (using direct links). Do not use third party software downloaders, installers, Peer-to-Peer networks such as torrents and other similar sources. Note that many intrusive ads may seem legitimate but they can redirect to untrustworthy websites (pornography, adult dating, gambling, and so on). If you encounter redirects of this type, check the list of installed extensions, add-ons, and plug-ins on your browser. Uninstall unwanted, unknown or suspicious apps immediately. Also apply this to programs installed on your Mac. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Fake virus warning POP-UP (e.tre456_worm_osx scam) promoting installation of Cleanup My Mac unwanted application:

fake virus warning pop-up promoting Cleanup My Mac unwanted application

Screenshot of Cleanup My Mac installer:

Cleanup My Mac installer

Screenshot of Cleanup My Mac application:

Cleanup My Mac application

Appearance of Cleanup My Mac app (GIF):

Appearance of Cleanup My Mac scam (GIF)

IMPORTANT NOTE! Cleanup My Mac adds itself to the list of applications that automatically run upon each user log in. Therefore, before commencing, perform these steps:

  • Go to System Preferences -> Users & Groups. 
  • Click your account (also known as Current User).
  • Click Login Items.
  • Look for the "Cleanup My Mac" entry.  Select it, and click the "-" button to remove it.

Cleanup My Mac PUA system preferences

Instant automatic removal of Cleanup My Mac potentially unwanted application: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Cleanup My Mac potentially unwanted application. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove Cleanup My Mac unwanted application using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove cleanup my mac potentially unwanted application related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Cleanup My Mac potentially unwanted application removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove cleanup my mac potentially unwanted application related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove cleanup my mac potentially unwanted application related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove cleanup my mac potentially unwanted application related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Cleanup My Mac potentially unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Cleanup My Mac potentially unwanted application on your mobile device.
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Platform: macOS

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.