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Cleanup My Mac Unwanted Application (Mac)

Also Known As: Cleanup My Mac potentially unwanted application
Type: Mac Virus
Damage level: Medium

What is "Cleanup My Mac"?

As its name suggests, Cleanup My Mac (also distributed as CleanupMY-Mac, Cleanup-My MacCleanup-My-Mac, CleanupMyMac and similar names) is promoted as an application used to clean Mac computers, fix various issues, and improve MacOS system performance.

Developers present this app as a system optimization tool, however, research shows that they promote and distribute it using the "bundling" method, and therefore it is categorized as potentially unwanted app (PUA). Typically, people install PUAs accidentally or unintentionally.

Cleanup My Mac scam

Cleanup My Mac contains various tools that supposedly allow users to uninstall unwanted, rogue applications, clean the cache and browsing history, manage logs, and so on, however, none of these tools can be used without first purchasing/activating this app.

The basic version only allows users to perform a free scan. It is likely that once the scan is finished, it will display a list with a number of detected 'issues'.

Note that many potentially unwanted apps generate fake results (fake issues) - this is how rogue developers encourage people to purchase various applications (by giving the impression there are many issues present on MacOS systems). It is not known whether Cleanup My Mac displays fake results, however, many PUAs perform this action.

The "bundling" method is often used to promote several apps at once. Therefore, it is possible that Cleanup My Mac is not the only app that was installed during the process. Other browser hijackers and adware-type applications might also infiltrate systems.

PUAs commonly serve users with intrusive ads, cause unwanted redirects to dubious websites, and gather user-system information. Therefore, do not use or purchase apps that are promoted via the "bundling" method.

Threat Summary:
Name Cleanup My Mac potentially unwanted application
Threat Type Mac malware, Mac virus, Potentially unwanted application.
Detection Names (maccleaner (6).pkg) NANO-Antivirus (Trojan.Script.Packed.fotlel), Full List Of Detections (VirusTotal)
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information, financial losses.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Cleanup My Mac is virtually identical to many other apps of this type including Mac Speedup Pro, Mac Cleanup Pro, and MacOptimizer.

In these examples, the apps are supposedly tools that improve Mac computer performance and fix various issues, however, most PUAs are promoted as 'useful' in various ways. In most cases, PUAs provide not real value or the functions promised.

How did potentially unwanted applications install on my computer?

Some PUAs have official download websites from which users can download them willingly (including Cleanup My Mac), however, people usually install them inadvertently when software developers use a deceptive marketing method called "bundling". Bundling is used to trick people into installing or downloading PUAs together with other regular programs/software.

Information regarding the presence of PUAs (bundled within download/install set-ups) is hidden within the "Custom", "Advanced" and other similar settings of the download or installation processes.

Many users are successfully tricked into installing these unwanted apps, since they skip software installation/download set-up steps by quickly clicking "Next" or other similar buttons. Therefore, settings are left unchanged and unwanted installations occur.

How to avoid installation of potentially unwanted applications?

Careless behaviour often triggers installation of potentially unwanted applications. To avoid this, do not to skip software installation steps (especially for freeware), check all available "Custom", "Advanced and other similar options and settings of the download/installation processes.

Opt-out of offers to download/install any unwanted software/apps and only then proceed to the next step or finish the entire process. Download software from official sources (using direct links). Do not use third party software downloaders, installers, Peer-to-Peer networks such as torrents and other similar sources.

Note that many intrusive ads may seem legitimate but they can redirect to untrustworthy websites (pornography, adult dating, gambling, and so on). If you encounter redirects of this type, check the list of installed extensions, add-ons, and plug-ins on your browser.

Uninstall unwanted, unknown or suspicious apps immediately. Also apply this to programs installed on your Mac. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Fake virus warning POP-UP (e.tre456_worm_osx scam) promoting installation of Cleanup My Mac unwanted application:

fake virus warning pop-up promoting Cleanup My Mac unwanted application

Screenshot of Cleanup My Mac installer:

Cleanup My Mac installer

Screenshot of Cleanup My Mac application:

Cleanup My Mac application

Appearance of Cleanup My Mac app (GIF):

Appearance of Cleanup My Mac scam (GIF)

IMPORTANT NOTE! Cleanup My Mac adds itself to the list of applications that automatically run upon each user log in. Therefore, before commencing, perform these steps:

  • Go to System Preferences -> Users & Groups. 
  • Click your account (also known as Current User).
  • Click Login Items.
  • Look for the "Cleanup My Mac" entry.  Select it, and click the "-" button to remove it.

Cleanup My Mac PUA system preferences

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove Cleanup My Mac unwanted application using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.