Avoid download of apps advertised through numberonevpn.com

Also Known As: numberonevpn.com pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove numberonevpn[.]com from Mac?

What is numberonevpn[.]com?

numberonevpn[.]com is a deceptive website that targets iPhone, iPad, and desktop computer (iMac) users. Its main purpose is to trick visitors into downloading an application designed to remove fake viruses supposedly detected by the numberonevpn[.]com website. Do not trust websites of this type or download apps advertised through them. These website are often opened by potentially unwanted apps (PUAs) installed on browsers or computers/mobile devices.

numberonevpn[.]com scam

When opened, numberonevpn[.]com displays a pop-up window which notifies visitors of 'detected viruses'. According to this message, numberonevpn[.]com has detected 39 viruses that will corrupt the SIM card and destroy all contacts stored on it. It is also stated that these viruses will damage photos, data, apps, etc., unless they are removed immediately. When this pop-up is closed, numberonevpn[.]com opens another web page stating that the Apple device is damaged by 30 harmful viruses that were installed through adult websites that were previously visited. To remove these viruses, users are encouraged to click the "Repair Now" button, which leads to Apple Store (the ReSecure app download page), however, it is possible that at different times, numberonevpn[.]com might be used to advertise other apps. Since ReSecure is available on an official Apple web page, it is very likely that this is a legitimate app, however, do not trust or use apps advertised on sites designed to trick people into installing them using deceptive methods (by displaying fake virus alerts, and so on).

As mentioned, sites such as numberonevpn[.]com are often opened by PUAs installed on the system. These usually cause redirects to dubious web pages and gather information. Typically, developers design them to record details such as users' IP addresses, geolocations, addresses of visited websites, entered search queries, and so on. Furthermore, they share the information with other parties (potentially cyber criminals) who can misuse it to generate revenue. In any case, you are strongly advised to uninstall all PUAs immediately.

Threat Summary:
Name numberonevpn.com pop-up
Threat Type Mac malware, Mac virus.
Serving IP Address (numberonevpn[.]com) 157.230.152.172
Detection Names Full List Of Detections (VirusTotal)
Promoted Application ReSecure
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

numberonevpn[.]com is similar to other pages of this type including safetyvpn[.]net, mobillevpn[.]information, and thevpnsafety[.]com - these are just some examples. Generally, these sites inform visitors that their Apple devices are infected with a number of viruses and encourage them to remove the threats with various applications. Do not trust applications promoted using deceptive websites and that display fake error/virus and other messages. Additionally, PUAs that open these sites should not be trusted. Developers advertise them as legitimate and useful, however, they can lead to dubious sites and collect information relating to users' browsing habits - they provide no 'useful features' or any other value.

How did potentially unwanted applications install on my computer?

Most PUAs are installed through intrusive, deceptive advertisements that people intentionally or unintentionally click, or when software developers use a deceptive marketing method called "bundling". They use this to trick people into installing unwanted apps through the set-ups of other software that people with to download. To achieve this, developers hide information about these additionally-included apps in "Custom", "Advanced", and other similar settings/options of the download/installation set-ups. People who download or install programs without checking the settings often allow PUAs to be downloaded and installed as well.

How to avoid installation of potentially unwanted applications

Download software from official websites and via direct download links. Download sources such as third party downloaders, Peer-to-Peer networks (eMule, torrent clients and others), and other similar channels should not be used. The same applies to installations through third party installers - do not use them. Check all "Custom", "Advanced" and other options of the download/installation setup. Dismiss any offers to download or install unwanted applications. Avoid untrustworthy websites or clicking intrusive ads displayed on them. These ads often lead to dubious sites or cause unwanted downloads/installations. If the browser causes unwanted redirects or shows ads regularly, remove all unwanted, unknown extensions, add-ons, and plugins that are installed. Also apply this to programs of this type installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Screenshot of a pop-up window displayed on the desktop version:

numberonevpn.com desktop version pop-up

Text presented in versions of the pop-up (mobile and desktop):

ATTENTION - Viruses found!
Your Apple is severely damaged by (39) viruses! Soon your Apple SIM card will be corrupt and it will damage your contacts, photos, data, applications, etc..

Second page of the numberonevpn[.]com site:

Numberonevpn.com second page

Text in this page:

Your iPhone is severly damaged by (39) viruses
We've noticed that your Apple is 28.1% Damaged by (30) harmful viruses from recent adult sites. It will soon corrupt your iPhone's SIM card and damage your contacts, photos, data, and applications.
4 minutes and 52 seconds
If you don't remove the virus now, it will cause serious damage to your iPhone. Here's what you need to do (step by step):

Step 1: Tap and install ReSecure for free on the App Store!

Step 2: Open the application to speed up and fix your browser now!

Appearance of numberonevpn[.]com scam (GIF):

numberonevpn.com apparance in gif

Download page of the ReSecure app:

ReSecure app download website

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove numberonevpn.com pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

numberonevpn.com pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove numberonevpn.com pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove numberonevpn.com pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove numberonevpn.com pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
numberonevpn.com pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of numberonevpn.com pop-up on your mobile device.
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